HP 995c HP DeskJet 995C Series - (English) Quick Help for Windows - Page 67
checking the print cartridge status, The printer needs both a black print cartridge and a color
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checking the print cartridge status Open the printer's top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. Color cartridge problem icon 2. Black cartridge problem icon 3. Color cartridge low-ink icon 4. Black cartridge low-ink icon 5. Cartridges OK icon 6. Yellow indicator arrow troubleshooting problems with the color or black print cartridge If the yellow arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. To correct the problem: 1. Insert the proper print cartridge if one is missing. The printer needs both a black print cartridge and a color print cartridge. 2. Remove and reinsert the print cartridge if both print cartridges are installed. 63