HP 995c HP DeskJet 995C Series - (English) Quick Help for Windows - Page 85

error messages appear when using a USB connection

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error messages appear when using a USB connection the error message "there was an error writing to lpt1" appears You may not have plugged in the USB cable before installing the software. 1. Disconnect the USB cable from the printer. 2. Insert the printer software CD into the computer. 3. Click Start > Run. 4. Browse the CD, select Setup, then click Open. The setup.exe file appears in the Open dialog box. 5. Click OK. 6. Select the Remove hp deskjet 9xx series software option to remove the software. 7. Connect the USB cable to the printer. The USB installation screen appears. 8. Install the USB software. See the quick reference guide or quick start setup poster for more information. the error message "there was an error writing to " appears The printer may not be receiving correct data from the other USB device or hub. Connect the printer directly to the USB port on the computer. 81

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81
error messages appear when using a USB connection
the error message "there was an error writing to lpt1" appears
You may not have plugged in the USB cable before installing the software.
1.
Disconnect the USB cable from the printer.
2.
Insert the printer software CD into the computer.
3.
Click
Start
>
Run
.
4.
Browse the CD, select
Setup
, then click
Open
.
The setup.exe file appears in the Open dialog box.
5.
Click
OK
.
6.
Select the
Remove hp deskjet 9xx series software
option to remove
the software.
7.
Connect the USB cable to the printer.
The USB installation screen appears.
8.
Install the USB software.
See the
quick reference guide
or
quick start
setup poster for
more information.
the error message "there was an error writing to <name of USB port>" appears
The printer may not be receiving correct data from the other USB device or
hub. Connect the printer directly to the USB port on the computer.