HP BladeSystem bc2800 Service Reference Guide: HP BladeSystem PC Blade Enclosu - Page 52

POST Error Messages, Run Computer Setup to update the MBR

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POST Error Messages Code/Message 1800-Temperature Alert Health LED Amber 1998-Master Boot Record Backup has been lost. Press any key to enter Setup to update the MBR Backup. Invalid Electronic Serial Number Amber Amber 6817-System was rebooted due to a potential lock-up Amber 6901-System was gracefully shut down due to CPU overheating. Green 6904-System experienced an unexpected shutdown on previous boot. Green 6906-Embedded Network Red Controller B Hardware Failure Detected 6907-Embedded Network Red Controller A Hardware Failure Detected 6908-System Board Hardware Red Failure Detected 6909-System Board Graphics Red Subsystem Failure Detected Possible Cause Recommended Action Internal temperature ● exceeds specification. ● ● Ensure that the system fans are functioning properly and that the enclosure has adequate ventilation. Check the processor heatsink. Replace the blade PC. The previously saved copy of the MBR has been corrupted. Run Computer Setup to update the MBR backup. Electronic serial ● number has been lost. ● System image or ● software issue. ● ● ● Internal temperature ● exceeds specification. ● ● Run Computer Setup. If data is loaded/will not allow changes, download SP5572.EXE (SNZERO.EXE) from http://www.hp.com. Run Computer Setup, enter serial number under Security, System ID, then save changes. Check event logs in the operating system to ensure you do not have a software lockup. Disable Automated System Recovery in F10 Setup. Follow standard operating system debugging procedure. Reinstall the system image. Ensure that the system fans are functioning properly and that the enclosure has adequate ventilation. Check the processor heatsink. Replace the blade PC. Forced enclosure shutdown or improper diagnostic adaptor insertion If the problem persists, replace the blade PC. NIC B has failed. ● Clear CMOS. ● Replace the blade PC. NIC A has failed. ● Clear CMOS. ● Replace the blade PC. System Board has failed. System board graphics have failed. ● Clear CMOS. ● Replace the blade PC. ● Clear CMOS ● Replace the blade PC. 46 Chapter 6 POST Error Messages

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POST Error Messages
Code/Message
Health LED
Possible Cause
Recommended Action
1800-Temperature Alert
Amber
Internal temperature
exceeds specification.
●
Ensure that the system fans are functioning
properly and that the enclosure has
adequate ventilation.
●
Check the processor heatsink.
●
Replace the blade PC.
1998-Master Boot Record
Backup has been lost. Press
any key to enter Setup to
update the MBR Backup.
Amber
The previously saved
copy of the MBR has
been corrupted.
Run Computer Setup to update the MBR
backup.
Invalid Electronic Serial
Number
Amber
Electronic serial
number has been lost.
●
Run Computer Setup. If data is loaded/will
not allow changes, download SP5572.EXE
(SNZERO.EXE) from
.
●
Run Computer Setup, enter serial number
under Security, System ID, then save
changes.
6817-System was rebooted
due to a potential lock-up
Amber
System image or
software issue.
●
Check event logs in the operating system
to ensure you do not have a software
lockup.
●
Disable Automated System Recovery in
F10 Setup.
●
Follow standard operating system
debugging procedure.
●
Reinstall the system image.
6901-System was gracefully
shut down due to CPU
overheating.
Green
Internal temperature
exceeds specification.
●
Ensure that the system fans are functioning
properly and that the enclosure has
adequate ventilation.
●
Check the processor heatsink.
●
Replace the blade PC.
6904–System experienced an
unexpected shutdown on
previous boot.
Green
Forced enclosure
shutdown or improper
diagnostic adaptor
insertion
If the problem persists, replace the blade PC.
6906–Embedded Network
Controller B Hardware Failure
Detected
Red
NIC B has failed.
●
Clear CMOS.
●
Replace the blade PC.
6907-Embedded Network
Controller A Hardware Failure
Detected
Red
NIC A has failed.
●
Clear CMOS.
●
Replace the blade PC.
6908-System Board Hardware
Failure Detected
Red
System Board has
failed.
●
Clear CMOS.
●
Replace the blade PC.
6909-System Board Graphics
Subsystem Failure Detected
Red
System board
graphics have failed.
●
Clear CMOS
●
Replace the blade PC.
46
Chapter 6
POST Error Messages