HP BladeSystem bc2800 Service Reference Guide: HP BladeSystem PC Blade Enclosu - Page 57

Enclosure diagnostic steps

Get HP BladeSystem bc2800 - Blade PC PDF manuals and user guides View all HP BladeSystem bc2800 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 57 highlights

NOTE: If the enclosure does not restart, proceed to Table 7-1 Enclosure diagnostic steps on page 51 in this appendix. 10. Be sure that connectors and components are seated properly. Refer to the "General Loose Connections" section in the Servers Troubleshooting Guide on the Documentation CD that ships with your enclosure. Enclosure diagnostic steps If your enclosure does not function properly, use Table 7-1 Enclosure diagnostic steps on page 51 to determine appropriate actions based on the symptoms observed. Start with question 1 and work your way through the table in order to narrow down possible causes and identify actions or solutions. According to the answers you give to the questions in Table 7-1 Enclosure diagnostic steps on page 51, you are directed to the appropriate table in the section that immediately follows. That table outlines possible reasons for the problem, options available to assist in diagnosis, and possible solutions. Table 7-1 Enclosure diagnostic steps Question Answer Question 1: Is the power LED on both power supplies solid green? If yes, continue to Question 2 of this table. If no, see Table 7-2 Is the Power LED on Both Power Supplies Solid Green? on page 52 Question 2: Is the fault LED on both power supplies off? If yes, continue to Question 3 of this table. If no, see Table 7-3 Is the Fault LED on Both Power Supplies Off? on page 52 Question 3: Is the enclosure power LED on the rear panel green? If yes, continue to Question 4 of this table. If no, see Table 7-4 Is the Enclosure Power LED on the Rear Panel Green? on page 54 Question 4: Is the enclosure health LED on the front of the enclosure on? If yes, continue to Question 5 of this table. If no, see Table 7-5 Is the Enclosure Health LED on the Front of the Enclosure On? on page 54 Question 5: Is the local management console displaying information when connected to the enclosure? If yes, use the displayed information for further diagnosis. If no, see Table 7-6 Is the Local Management Console Displaying Information When Connected to the Enclosure? on page 55 or continue to Question 6. Question 6: Is the Integrated Administrator health LED green? If yes, continue to Question 7 of this table. If no, see Table 7-7 Is the Integrated Administrator Health LED Green? on page 55 Question 7: Is the fan health LED green? If yes, and you are still unable to access the local console, contact HP or your authorized service provider for parts and service. If no, see Table 7-8 Is the Fan Health LED Green? on page 56 Enclosure diagnostic steps 51

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
NOTE:
If the enclosure does not restart, proceed to
Table
7
-
1
Enclosure diagnostic steps
on page
51
in this appendix.
10.
Be sure that connectors and components are seated properly. Refer to the “General Loose
Connections” section in the
Servers Troubleshooting Guide
on the
Documentation
CD that ships
with your enclosure.
Enclosure diagnostic steps
If your enclosure does not function properly, use
Table
7
-
1
Enclosure diagnostic steps
on page
51
to determine appropriate actions based on the symptoms observed. Start with question 1 and work
your way through the table in order to narrow down possible causes and identify actions or solutions.
According to the answers you give to the questions in
Table
7
-
1
Enclosure diagnostic steps
on page
51
, you are directed to the appropriate table in the section that immediately follows. That
table outlines possible reasons for the problem, options available to assist in diagnosis, and possible
solutions.
Table 7-1
Enclosure diagnostic steps
Question
Answer
Question 1: Is the power LED on both power supplies solid
green?
If yes, continue to Question 2 of this table.
If no, see
Table
7
-
2
Is the Power LED on Both Power
Supplies Solid Green?
on page
52
Question 2: Is the fault LED on both power supplies off?
If yes, continue to Question 3 of this table.
If no, see
Table
7
-
3
Is the Fault LED on Both Power Supplies
Off?
on page
52
Question 3: Is the enclosure power LED on the rear panel
green?
If yes, continue to Question 4 of this table.
If no, see
Table
7
-
4
Is the Enclosure Power LED on the Rear
Panel Green?
on page
54
Question 4: Is the enclosure health LED on the front of the
enclosure on?
If yes, continue to Question 5 of this table.
If no, see
Table
7
-
5
Is the Enclosure Health LED on the
Front of the Enclosure On?
on page
54
Question 5: Is the local management console displaying
information when connected to the enclosure?
If yes, use the displayed information for further diagnosis.
If no, see
Table
7
-
6
Is the Local Management Console
Displaying Information When Connected to the Enclosure?
on page
55
or continue to Question 6.
Question 6: Is the Integrated Administrator health LED
green?
If yes, continue to Question 7 of this table.
If no, see
Table
7
-
7
Is the Integrated Administrator Health
LED Green?
on page
55
Question 7: Is the fan health LED green?
If yes, and you are still unable to access the local console,
contact HP or your authorized service provider for parts and
service.
If no, see
Table
7
-
8
Is the Fan Health LED Green?
on page
56
Enclosure diagnostic steps
51