HP BladeSystem bc2800 Service Reference Guide: HP BladeSystem PC Blade Enclosu - Page 54

HP BladeSystem PC Blade Enclosure G2., BIOS 3.xx introduces BIOS BMC Firmware

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POST Error Messages Code/Message 6920-Processor in ForceThrottle Mode Health LED Amber 6921-Blade System Management Controller firmware update failed Amber 6922-Blade temperature Amber detected to be below 0 degrees Celsius 6923-CPU Temperature Red Monitoring Hardware failure 6924-Graphics Temperature Red Monitoring Hardware failure 6925-Blade/Enclosure Communication error Amber 6927-Previous POST under Recovery BIOS. 6928-POST under Recovery BIOS image. Green Amber 6929- Blade performance is reduced due to insufficient enclosure power and/or cooling. Amber 6931-BIOS unable to update Red BMC Primary Firmware Possible Cause Enclosure or environmental issue. The flashing process was interrupted. Recommended Action ● Ensure the enclosure health LED is green and health status is OK. If LED not green, troubleshoot the enclosure. For troubleshooting information, see Troubleshooting on page 49. ● If the enclosure health LED is green, check heatsink installation and operating ambient. Make sure every enclosure slot is filled with a blank or a blade PC. Re-flash the BMC firmware image. The blade PC is operating in temperatures below specification. Check operating ambient. Operate the blade PC within environmental specifications. CPU temperature monitoring hardware has failed. Replace the blade PC. System graphics temperature monitoring hardware has failed. Replace the blade PC. Potential enclosure or ● Swap the blade PC to a different bay in the blade PC issue. enclosure and retest. ● Put the blade PC into a different enclosure. If the blade PC works in a different enclosure, troubleshoot the original enclosure. For troubleshooting information, see Troubleshooting on page 49. ● Replace the blade. Previous POST under Informational message only. Recovery BIOS. POST under Recovery ● BIOS image. ● Re-flash the BIOS. If the problem persists, replace the blade PC. Blade was a bc2800 and inserted into an enclosure that cannot support full processor performance. Power off blade and remove blade, or update enclosure Integrated Administrator firmware to version 4.30 or greater, or update enclosure to HP BladeSystem PC Blade Enclosure G2. Three consecutive attempts to update the BMC firmware failed during POST. BIOS 3.xx introduces BIOS BMC Firmware Updating. This feature links the BIOS version to the BMC firmware version. The BMC firmware is updated during BIOS POST. BIOS will attempt to update the BMC firmware 3 times before booting to an OS without successfully updating the BMC firmware. 48 Chapter 6 POST Error Messages

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POST Error Messages
Code/Message
Health LED
Possible Cause
Recommended Action
6920-Processor in Force-
Throttle Mode
Amber
Enclosure or
environmental issue.
●
Ensure the enclosure health LED is green
and health status is OK. If LED not green,
troubleshoot the enclosure. For
troubleshooting information, see
Troubleshooting
on page
49
.
●
If the enclosure health LED is green, check
heatsink installation and operating ambient.
Make sure every enclosure slot is filled with
a blank or a blade PC.
6921-Blade System
Management Controller
firmware update failed
Amber
The flashing process
was interrupted.
Re-flash the BMC firmware image.
6922-Blade temperature
detected to be below 0 degrees
Celsius
Amber
The blade PC is
operating in
temperatures below
specification.
Check operating ambient. Operate the blade PC
within environmental specifications.
6923-CPU Temperature
Monitoring Hardware failure
Red
CPU temperature
monitoring hardware
has failed.
Replace the blade PC.
6924-Graphics Temperature
Monitoring Hardware failure
Red
System graphics
temperature
monitoring hardware
has failed.
Replace the blade PC.
6925-Blade/Enclosure
Communication error
Amber
Potential enclosure or
blade PC issue.
●
Swap the blade PC to a different bay in the
enclosure and retest.
●
Put the blade PC into a different enclosure.
If the blade PC works in a different
enclosure, troubleshoot the original
enclosure. For troubleshooting information,
see
Troubleshooting
on page
49
.
●
Replace the blade.
6927-Previous POST under
Recovery BIOS.
Green
Previous POST under
Recovery BIOS.
Informational message only.
6928-POST under Recovery
BIOS image.
Amber
POST under Recovery
BIOS image.
●
Re-flash the BIOS.
●
If the problem persists, replace the blade
PC.
6929- Blade performance is
reduced due to insufficient
enclosure power and/or
cooling.
Amber
Blade was a bc2800
and inserted into an
enclosure that cannot
support full processor
performance.
Power off blade and remove blade, or update
enclosure Integrated Administrator firmware to
version 4.30 or greater, or update enclosure to
HP BladeSystem PC Blade Enclosure G2.
6931-BIOS unable to update
BMC Primary Firmware
Red
Three consecutive
attempts to update the
BMC firmware failed
during POST.
BIOS 3.xx introduces BIOS BMC Firmware
Updating. This feature links the BIOS version to
the BMC firmware version. The BMC firmware is
updated during BIOS POST. BIOS will attempt
to update the BMC firmware 3 times before
booting to an OS without successfully updating
the BMC firmware.
48
Chapter 6
POST Error Messages