HP BladeSystem bc2800 Service Reference Guide: HP BladeSystem PC Blade Enclosu - Page 55

Troubleshooting

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7 Troubleshooting This appendix provides specific troubleshooting information for HP BladeSystem PC Blade technology. Use it to find details about the enclosure and blade PC startup and operation errors. For information on LEDs and switches specific to the blade PCs and enclosure, see the LED and Switch appendix. WARNING! A risk of injury or damage to the equipment from hazardous energy is present. The access door provides access to hazardous energy circuits. The door should remain locked during normal operation or troubleshooting, or the system should be installed in a controlled access location where only qualified personnel have access to the system. This appendix includes the following topics: ● When the enclosure does not start You are provided with initial instructions on what to try and where to go for help for the most common problems encountered during initial enclosure startup. ● Enclosure diagnostic steps If the enclosure does not start after you have performed initial troubleshooting procedures, use the tables in this section to identify possible reasons for the problem and possible solutions. ● When the blade PC does not start You are provided with initial instructions on what to try and where to go for help for the most common problems encountered during initial POST. The blade PC automatically performs this test each time you power up, before the blade PC can load the operating system and start running software applications. ● Blade PC diagnostic steps If the blade PC does not start after you have performed initial troubleshooting procedures, use the tables in this section to identify possible reasons for the problem and possible solutions. ● Problems after initial boot Once the blade PC has passed the POST, you may still encounter errors, such as an inability to load your operating system. You are provided with instructions on what to try and where to go for help when you encounter errors after the blade PC completes the POST. ● Remote troubleshooting Some troubleshooting can be performed remotely. You are provided with instructions for opening a remote console session, accessing the blade PC Computer Setup (F10) Utility, reviewing blade PC activity, and powering off a blade PC. 49

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7
Troubleshooting
This appendix provides specific troubleshooting information for HP BladeSystem PC Blade
technology. Use it to find details about the enclosure and blade PC startup and operation errors.
For information on LEDs and switches specific to the blade PCs and enclosure, see the LED and
Switch appendix.
WARNING!
A risk of injury or damage to the equipment from hazardous energy is present. The
access door provides access to hazardous energy circuits. The door should remain locked during
normal operation or troubleshooting, or the system should be installed in a controlled access location
where only qualified personnel have access to the system.
This appendix includes the following topics:
●
When the enclosure does not start
You are provided with initial instructions on what to try and where to go for help for the most
common problems encountered during initial enclosure startup.
●
Enclosure diagnostic steps
If the enclosure does not start after you have performed initial troubleshooting procedures, use
the tables in this section to identify possible reasons for the problem and possible solutions.
●
When the blade PC does not start
You are provided with initial instructions on what to try and where to go for help for the most
common problems encountered during initial POST. The blade PC automatically performs this
test each time you power up, before the blade PC can load the operating system and start
running software applications.
●
Blade PC diagnostic steps
If the blade PC does not start after you have performed initial troubleshooting procedures, use
the tables in this section to identify possible reasons for the problem and possible solutions.
●
Problems after initial boot
Once the blade PC has passed the POST, you may still encounter errors, such as an inability to
load your operating system. You are provided with instructions on what to try and where to go for
help when you encounter errors after the blade PC completes the POST.
●
Remote troubleshooting
Some troubleshooting can be performed remotely. You are provided with instructions for
opening a remote console session, accessing the blade PC Computer Setup (F10) Utility,
reviewing blade PC activity, and powering off a blade PC.
49