HP BladeSystem bc2800 Service Reference Guide: HP BladeSystem PC Blade Enclosu - Page 64

Blade PC Diagnostic Steps

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Blade PC Diagnostic Steps If your blade PC does not start, or powers up but does not complete POST, answer the questions in Table 7-9 Blade PC Diagnostic Steps on page 58 to determine appropriate actions based on the symptoms observed. According to the answers you give, you are directed to the appropriate table in the section that immediately follows. That table outlines possible reasons for the problem, options available to assist in diagnosis, and possible solutions. Table 7-9 Blade PC Diagnostic Steps Question Action Question 1: Is the power LED on the blade PC green? If yes, continue to Question 2 of this table. If no, see Table 7-10 Is the Blade PC Power LED Green? on page 58 Question 2: Is the health LED on the blade PC green? If yes, continue to Question 3 of this table. If no, see Table 7-11 Is the Health LED on the Blade PC Green? on page 59 Question 3: Is the NIC A or NIC B LED on the blade PC illuminated? If yes, continue to Question 4 of this table. If no, see Table 7-12 Is the NIC A or NIC B LED on the Blade PC Illuminated? on page 61 Question 4: Is the monitor displaying information when connected to the blade PC through the diagnostic adapter? If yes, use the POST messages for further diagnosis, or continue to Table 7-14 Problems After Initial Boot on page 63. If no, see Table 7-13 Is the Monitor Displaying Information When Connected to the Blade PC Through the Diagnostic Adapter? on page 62 Table 7-10 Is the Blade PC Power LED Green? Answer Possible Reasons No, it is off. Blade PC is not seated properly. Either the blade PC or the blade PC bay is not functioning properly. Possible Solutions Determine whether the problem lies with the blade PC or with the enclosure: ● Remove the blade PC from the enclosure, and insert it into a different bay. If the power LED on the blade PC comes on and turns green, the problem lies with the original bay. ● If the power LED on the blade PC does not come on, try placing a different blade PC in the original bay. If the power LED on the new blade PC comes on, the old blade PC may have failed. ● Contact HP or your authorized service provider for replacement parts and service. 58 Chapter 7 Troubleshooting

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Blade PC Diagnostic Steps
If your blade PC does not start, or powers up but does not complete POST, answer the questions in
Table
7
-
9
Blade PC Diagnostic Steps
on page
58
to determine appropriate actions based on the
symptoms observed.
According to the answers you give, you are directed to the appropriate table in the section that
immediately follows. That table outlines possible reasons for the problem, options available to assist
in diagnosis, and possible solutions.
Table 7-9
Blade PC Diagnostic Steps
Question
Action
Question 1: Is the power LED on the blade PC green?
If yes, continue to Question 2 of this table.
If no, see
Table
7
-
10
Is the Blade PC Power LED Green?
on page
58
Question 2: Is the health LED on the blade PC green?
If yes, continue to Question 3 of this table.
If no, see
Table
7
-
11
Is the Health LED on the Blade PC
Green?
on page
59
Question 3: Is the NIC A or NIC B LED on the blade PC
illuminated?
If yes, continue to Question 4 of this table.
If no, see
Table
7
-
12
Is the NIC A or NIC B LED on the Blade
PC Illuminated?
on page
61
Question 4: Is the monitor displaying information when
connected to the blade PC through the diagnostic adapter?
If yes, use the POST messages for further diagnosis, or
continue to
Table
7
-
14
Problems After Initial Boot
on page
63
.
If no, see
Table
7
-
13
Is the Monitor Displaying Information
When Connected to the Blade PC Through the Diagnostic
Adapter?
on page
62
Table 7-10
Is the Blade PC Power LED Green?
Answer
Possible Reasons
Possible Solutions
No, it is off.
Blade PC is not seated properly.
Determine whether the problem lies
with the blade PC or with the enclosure:
●
Remove the blade PC from the
enclosure, and insert it into a
different bay. If the power LED on
the blade PC comes on and turns
green, the problem lies with the
original bay.
●
If the power LED on the blade PC
does not come on, try placing a
different blade PC in the original
bay. If the power LED on the new
blade PC comes on, the old blade
PC may have failed.
●
Contact HP or your authorized
service provider for replacement
parts and service.
Either the blade PC or the blade PC
bay is not functioning properly.
58
Chapter 7
Troubleshooting