HP Brio ba300 hp brio ba300, troubleshooting guide - Page 13

If You Have a Problem The Monitor Doesn't Work Properly The PC's power indicator light works but the monitor remains blank Have you checked that... How The monitor is switched ON (LED is on) Ö Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking) Ö The monitor's power cord is correctly connected Connect the power cord - ensure it is plugged into a working grounded power outlet and into the monitor Ö The monitor (video) cable is correctly connected Connect the monitor (video) cable - ensure it is properly connected to both the PC and the monitor The monitor's brightness and contrast settings are correctly set Ö Check the settings using the monitor's OSD (on-screen display) or using controls on the front of the monitor There is an image during boot but then the screen goes blank Have you checked that... The monitor settings in your PC are compatible with your monitor Ö How • Windows 98 & Windows 2000: Restart the PC. The PC opening screen is displayed. For Windows 98, when you hear a beep, press F8 and then start the PC in safe mode. For Windows 2000, when prompted, press F8 and then start the PC in VGA mode. When the PC has started, double-click on the Display icon in your PC's Control Panel, then click on the Settings button. Use the sliding control to reset the resolution. For other operating systems, refer to your operating system's documentation. The picture breaks up, rolls, shudders or blinks Have you checked that... The monitor is correctly connected or set up Ö How • Check the video cable connections to the PC • Check that there is not interference from a fluorescent light or fan A Newly Installed Device Is Not Recognized Have you checked that... The device is installed or connected properly Ö If it is an external device, that it is switched on Ö How • Expansion cards: Check that expansion cards are properly seated in their slots • Internal devices: Check any internal cables for bent pins and poor connection • External devices: Check any connections to external devices for bent pins or poor connection • Press the device's power button if there is one, and check that the power cable is correctly connected 13