HP Brio ba300 hp brio ba300, troubleshooting guide - Page 8

What to Do First

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If You Have a Problem What to Do First Don't panic! Most things that go wrong with computers can be fixed relatively easily - provided you do not rush into them. Use the following checklist to see where you can find help. Ö I need to do some troubleshooting on my PC. Does it seem to be a basic problem with Windows? Ö Yes • Refer to Windows Help, accessed by selecting Help from the Windows Start menu. No • For other help, refer to the troubleshooting sections starting on page 9. Still Need Help? Ö • Collect information on your PC (see page 34) then contact your authorized support provider. For Customer Care Center numbers, refer to page 33. • For a wide range of information and support, refer to the HP Web at: www.hp.com/go/briosupport. • For information on your warranty, refer to the Quick User's Guide provided with your PC. 8

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If You Have a Problem
8
What to Do First
Don’t panic! Most things that go wrong with computers can be fixed relatively easily — provided you do
not rush into them. Use the following checklist to see where you can find help.
I need to do some troubleshooting on
my PC.
Does it seem to be a basic problem
with Windows?
Ö
Yes
•
Refer to Windows Help, accessed by selecting Help from
the Windows Start menu.
Ö
No
•
For other help, refer to the troubleshooting sections
starting on page 9.
Still Need Help?
Ö
•
Collect information on your PC (see page 34) then
contact your authorized support provider. For Customer
Care Center numbers, refer to page 33.
•
For a wide range of information and support, refer to the
HP Web at:
www.hp.com/go/briosupport.
•
For information on your warranty, refer to the
Quick
User’s Guide
provided with your PC.