HP CP1215 HP Color LaserJet CP1210 Series - Software Technical Reference - Page 117

Uninstall, II. LATE-BREAKING INFORMATION, KNOWN ISSUES AND WORKAROUNDS, General, Windows Sharing - printer problems

Page 117 highlights

Path: :\\MANUALS\LJCP1210_install-notes_.htm Uninstall The uninstall utility allows you to remove the Windows HP printing-system components. See the "Uninstaller" section for more instructions. II. LATE-BREAKING INFORMATION KNOWN ISSUES AND WORKAROUNDS For an updated listing of known issues for the HP Color LaserJet CP1210 Series printing system software, see the following URL (a connection to the public internet is required): h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp General ● Certain high-speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation problems or communication problems between the product and HP software. It is recommended that you always use a Microsoft WHQL Certified host controller driver with your USB hardware. Plug and Play print-driver packages are available at the following URL: www.hp.com/support/ljcp1210series Functionality is limited on systems that only meet minimum system requirements. Many images and videos require a system that meets the recommended system requirements for acceptable performance and reliability. If your product is not recognized: ◦ Verify that your cable is USB 2.0 high-speed compliant. ◦ Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP product, and insert the other end into the back of the computer. ◦ Verify that the product is turned on. The product cannot be recognized if the power is off. ◦ Ensure that the USB cable is no more than 5 meters (~ 16.4 feet) in length. ◦ Verify that the USB port is enabled. Some computers ship with disabled USB ports. On a non-English system, some components might display English text. Windows Sharing The printer drivers for this product are supported only in Windows 2000, 2003 Server, XP and Windows Vista. The product cannot be shared with Windows clients running Windows 98, Me, NT 4.0 or earlier versions of the Windows operating system. Shared Windows clients that are not directly connected to the product will not receive software-alert messages at the computer. Only the computer directly connected to the product will receive softwarealert messages. Engineering details ENWW Windows Install Notes/Readme 105

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128

Path: <CD-ROM Drive>:\<Language>\MANUALS\LJCP1210_install-notes_<language code>.htm
Uninstall
The uninstall utility allows you to remove the Windows HP printing-system components. See the
"Uninstaller" section for more instructions.
II. LATE-BREAKING INFORMATION
KNOWN ISSUES AND WORKAROUNDS
For an updated listing of known issues for the HP Color LaserJet CP1210 Series printing system
software, see the following URL (a connection to the public internet is required):
h20000.www2.hp.com/
bizsupport/TechSupport/Document.jsp
General
Certain high-speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased
a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation
problems or communication problems between the product and HP software. It is recommended
that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.
Plug and Play print-driver packages are available at the following URL:
www.hp.com/
support/ljcp1210series
Functionality is limited on systems that only meet minimum system requirements. Many images
and videos require a system that meets the recommended system requirements for acceptable
performance and reliability.
If your product is not recognized:
Verify that your cable is USB 2.0 high-speed compliant.
Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the
cable, and then match it to the pattern on the USB port. Make sure that it is not upside down.
Insert one end of the USB cable completely into the USB port on the HP product, and insert
the other end into the back of the computer.
Verify that the product is turned on. The product cannot be recognized if the power is off.
Ensure that the USB cable is no more than 5 meters (~ 16.4 feet) in length.
Verify that the USB port is enabled. Some computers ship with disabled USB ports.
On a non-English system, some components might display English text.
Windows Sharing
The printer drivers for this product are supported only in Windows 2000, 2003 Server, XP and Windows
Vista. The product cannot be shared with Windows clients running Windows 98, Me, NT 4.0 or earlier
versions of the Windows operating system.
Shared Windows clients that are not directly connected to the product will not receive software-alert
messages at the computer. Only the computer directly connected to the product will receive software-
alert messages.
ENWW
Windows Install Notes/Readme
105
Engineering details