HP Carrier-grade cc3300 UserÆs Guide and Technical UserÆs Gu
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- HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 1
Hewlett-Packard cc2300 Carrier Grade Server Product Guide Document Release Date: March 2003 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 2
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 3
Contents Hewlett-Packard ...i cc2300 Carrier Grade Server Product Guide i Part I: User's Guide 9 1 Chassis Description 13 Physical Specifications...13 Environmental Specifications 14 Chassis Feature Locations...16 Front Panel...16 Back Panel ...18 PCI I/O Riser Cards...29 Power Supplies ... - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 4
the Adaptec SCSI Utility 59 Running the SCSI Utility 59 Part II: Technical User's Guide 61 4 Upgrading the Hardware 63 Tools and Supplies Needed 63 Cautions ...64 Working Inside Jumper (J6A2 98 7 Solving Problems 99 Resetting the System ...99 iv cc2300 Carrier Grade Server Product - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 5
the CDROM drive activity light turn on brieflyConfirming Loading of the Operating System...101 Specific Problems and Corrective Actions 101 Power Light Does Not Light 102 No Characters Appear on Italiano...126 ADVERTENCIA: Español 128 Index ...131 cc2300 Carrier Grade Server Product Guide v - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 6
. 15-pin Alarms Connector 94 Figure 31. DC Power Input Connector 95 Figure 32. DC Power Terminal Lug 95 vi cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 7
Figure 33. Serial Port ...96 Figure 34. Jumper Locations (J1E1 and J6A2 97 Figure 35. J6A2 Jumper Block for DCD Signal 98 Figure 36. J6A2 Jumper Block for DSR Signal (Default 98 cc2300 Carrier Grade Server Product Guide vii - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 8
Definition 107 Boot Block POST Codes 107 POST Code - Port 80h Codes 108 POST Codes and Error Messages 112 viii cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 9
tool information and supported operating system information is contained in the Intel Server Control Installation (ISC) Guide For the cc2300 an overview of the cc2300 Carrier Grade Server. This manual consists of two parts: • User's Guide, beginning on page 9 describes procedures that DO NOT - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 10
an agency acceptable in your region and for U.S. must be rated 125% of overall current rating of the server. 10 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 11
between 5 °C (41 °F) and 40 °C (104 °F). Extreme fluctuations in temperature can cause a variety of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to in which the server will be used. cc2300 Carrier Grade Server Product Guide 11 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 12
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features such as AC and DC power supply modules and scalable architecture to support symmetric multiprocessing (SMP). Physical Specifications Table 1 lists the server's physical inches (92 mm) Figure 1. cc2300 Carrier Grade Server Chassis cc2300 Carrier Grade Server Product Guide 13 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 14
to nominal Total harmonic distortion (voltage) Power factor 1.6 Amps 1.3 Amps 0.7 Amps No 21.6 Amps - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 15
15/20 Amps 47 - 66 Hz 48 nominal Volts 3.2 Amps 4/8 kV 4/8 kV 6.6 B 49.8 dB 2 Kv 50 Micro Sec 1.2 Micro Sec. cc2300 Carrier Grade Server Product Guide 15 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 16
) J Status: Main Power (green) E Alarm: MJR (Major) K Status: User ID (white) F Alarm: MNR (Minor) Figure 2. Front Panel Control Locations 16 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 17
Panel Switches A NMI switch A momentary switch used to instruct the processor to copy system memory to the hard drive a memory dump can be performed to determine the cause of the problem. B Power switch Toggles the system power. C Reset switch Reboots Carrier Grade Server Product Guide 17 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 18
only when configured for DC input power supply 250 W power supply (DC version shown above, AC version shown below) 18 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 19
only) P Secondary processor socket GG Hard Disk Drive LED header Q Primary processor socket Figure 4. Server Board Connector and Component Locations cc2300 Carrier Grade Server Product Guide 19 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 20
contains six 168-pin DIMM slots each supporting 72-bit ECC (64-bit main PCI riser slots, each capable of supporting 64-bit/66-MHz PCI riser that supports all standard IBM VGA modes. The embedded SVGA video subsystem supports: refresh rate The server board supports disabling of the onboard video - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 21
cables that are grounded at both ends. The server board uses two Intel® 82550PM Fast Ethernet Controllers and supports two 10Base-T/100Base-TX network subsystems. On the SERVER BOARD, NIC 1 can be used as both a LED indicates 100-Mbps operation when lit. cc2300 Carrier Grade Server Product Guide 21 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 22
does not allow the use of NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must a FEC-enabled switch. To set up an option, read the instructions in the Linux readme files. Adapter Fault Tolerance Adapter Fault Tolerance ( Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 23
will attempt to select the best adapter, based on adapter model and speed. Mixed Adapter Teaming AFT supports up to two server adapters per team, in any mix. Adaptive Load Balancing Adaptive Load Balancing (ALB previously stored password is entered. cc2300 Carrier Grade Server Product Guide 23 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 24
signal. The final adapter configuration should also match the desired pin-out of the RJ45 connector, which can support either DSR or DCD. This system is configured with both front and back RJ45 serial connectors, the adapters DCD as shown in Figure 33. 24 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 25
and the processors will still be dissipating some power, so the power supply fans will still run. The SERVER BOARD supports sleep states s0, s1, s4, and s5: • s0: Normal running state. • s1: Processor sleep state. the operating system hard disk drive. cc2300 Carrier Grade Server Product Guide 25 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 26
, if the front panel power switch remains depressed when secure mode is removed, the server will be powered off. 26 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 27
Security Subsystem Group. To clear the password if you cannot access Setup, change the Clear Password jumper (see Chapter 5). continued cc2300 Carrier Grade Server Product Guide 27 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 28
is also enabled, the server will fully boot but will require a password before accepting any keyboard or mouse input. 28 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 29
5). Figure 6 shows the optional configuration; the 3.3 V riser board attached to a full-height bracket. Using both configurations allows both PCI busses to support 3.3 V PCI add-in cards. Figure 5. 3.3 Volt Riser Board with Half-height Bracket Figure 6. 3.3 Volt Riser Board with Full-height Bracket - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 30
32/33 64/66, 64/33, 32/66, 32/33 64/33, 32/33 Full Length No Yes Yes Supported Card Dimensions Half Length Low Profile Yes Yes Yes No Yes No PCI I/O Cards Full Height No Yes Yes The Per hp cc2300 Yes 1 Yes 1 Yes 1 Yes 1 Yes 1 30 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 31
protection and recovery • Built-in overloading protection capability • Onboard field replaceable unit (FRU) information • I2C interface for server management functions cc2300 Carrier Grade Server Product Guide 31 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 32
240VA that may cause electric shock or burns. All DC input connections should be made only by a qualified service person only to prevent injury. All wiring terminals connected to the DC input terminal block must be fully-insulated Supply LED OFF AMBER 32 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 33
0A Note: The maximum combined power of the 3.3 V and 5 V outputs is 150 W. -12 V 0.5A 0A 0A 5 VSB 1.5A 0A 0A cc2300 Carrier Grade Server Product Guide 33 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 34
Condition Power supply failure (OTP, OCP, OVP, UV) Power Supply LED OFF AMBER BLINK GREEN GREEN BLINK AMBER AMBER 34 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 35
3.3 V and 5 V outputs is 150 W. Peripheral Bay The peripheral bay provides support for one removable media device, which can be one of the following devices. • (optional) SCSI Hard Drive Bay 1 and 2 The hard drive tray supports two 3.5-inch x 1.0-inch Ultra160 SCSI technology hard disk drives (non- - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 36
fan voltage does not reenter PWM mode until the baseboard temperature drops below 45 °C and all fans are operational. 36 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 37
controllers on its Intelligent Platform Management Bus (IPMB). Detailed server management tool information and supported operating system information is contained in the Intel Server Control Installation (ISC) Guide For the cc2300 & cc3300 Carrier Grade Server. ISC is a server management tool that - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 38
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2 Regulatory Specifications and Disclaimers Please refer to the cc2300 Carrier Grade Server Quick Start Guide for complete details. cc2300 Carrier Grade Server Product Guide 39 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 40
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check and change the jumper back. Starting Setup After rebooting, you will see this prompt: Press to enter SETUP cc2300 Carrier Grade Server Product Guide 41 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 42
are not user selectable but are displayed for your information, and (2) many of the choices are relatively self-explanatory. 42 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 43
serial port, LAN, and event log features. Also permits service boot. Boot Selects boot options and power supply controls. Note: The 1.25 MB 3 ½-inch references a 1024 Byte sector Japanese media format. Support for the 1.25, 3 ½-inch format requires a 3 ½ "3-mode" diskette drive. Product Guide 43 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 44
for boot if your system has a Plug and Play operating system. Numlock Off [On] Switches Numlock on and off. 44 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 45
SCSI Onboard SCSI ROM Option [Enabled] Disable [Enabled] Disable Description Allows disabling onboard SCSI port Allows disabling onboard SCSI ROM cc2300 Carrier Grade Server Product Guide 45 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 46
view and change most fields. Server Menu Feature ► System Management ► Console Redirection ► Event Log Configuration Service Boot Assert NMI on PERR Assert NMI on SERR BMC IRQ After Power Failure Option a power loss occurs. continued 46 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 47
CTS / RTS + CD Description Selects the serial port's baud rate Hardware control Software control Hardware + Carrier Detect (for Modem use) cc2300 Carrier Grade Server Product Guide 47 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 48
the diskette drive. Attempts to boot from a hard disk drive. Attempts to boot from the CD-ROM drive. continued 48 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 49
values of all Setup items from previously saved custom defaults. Writes all Setup item values to NVRAM. Exits discarding changes. cc2300 Carrier Grade Server Product Guide 49 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 50
Grade Server's BIOS and firmware versions. Firmware update utilities and instructions will be provided. http://www.software.hp.com keyword: cc2300 over an extensible framework for server configuration. The SSU framework supports the following functions and capabilities: • Allows viewing and Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 51
a different media, the SSU can be started manually or by another application. When the SSU starts -compatible operating systems but they are not supported. The SSU will not operate from a ROM and display a menu of options. Follow the instructions in the menu to start the SSU. Launching a Guide 51 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 52
SDR columns right. The SDR Viewer has the following menus: File Menu The File menu has the following options: 52 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 53
FRU data file for viewing. • Save As: Saves the currently loaded FRU data to a file. • Exit: Quits the FRU Viewer. cc2300 Carrier Grade Server Product Guide 53 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 54
) nonvolatile storage components (EEPROMs). The load utility • Discovers the product configuration based on instructions in a master configuration file • Updates the nonvolatile storage device (EEPROM) associated with the -in/reconnect the power cords. 54 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 55
system files... Clearing SDR Repository... Writing SDR Record #63 (Loads records 1-63) Reading SDR Respository... SDR File was successfully written! cc2300 Carrier Grade Server Product Guide 55 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 56
and FRU load files. The executable file for the utility is frusdr.exe. The utility requires the following supporting files: • One or more .fru files describing the system's field replaceable units • A .cfg file conjunction with any of the other options. 56 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 57
entries in the configuration file to probe the hardware and to select the proper SDRs to load into nonvolatile storage. cc2300 Carrier Grade Server Product Guide 57 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 58
of zero. If the utility fails, it immediately exits with an error message and a non-zero DOS exit code. 58 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 59
SCSI Utility... 2. Press to run this utility. When it appears, choose the host adapter that you want to configure. cc2300 Carrier Grade Server Product Guide 59 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 60
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Part II: Technical User's Guide 4 Upgrading the Hardware 5 Upgrading the Chassis 6 Technical Reference This section describes procedures that REQUIRE internal server access. WARNING slides. A pinch hazard exists if fingers are used for this purpose. cc2300 Carrier Grade Server Product Guide 61 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 62
(41 °F) or rise above 40 °C (104 °F). Extreme fluctuations in temperature can cause a variety of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to than 4.5 meters (14.76 feet) long. 62 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 63
the model and serial number of the system, all installed options, and any other pertinent information specific to the system. cc2300 Carrier Grade Server Product Guide 63 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 64
an anti-static wrist strap attached to chassis ground of the system-any unpainted metal surface-when handling components. 64 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 65
voltage, current, and energy levels are present inside the power supply. There are no user-serviceable parts inside the power supply. Hazardous conditions, devices, and cables: Hazardous electrical conditions may covers in place can damage system parts. cc2300 Carrier Grade Server Product Guide 65 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 66
the rear lip. 4. Lift the top cover up to remove. Figure 12. Removing the Top Cover and Bezel Assembly 66 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 67
up to two Pentium III processors utilizing the FCPGA sockets. The server board has six DIMM slots and supports up to 6 GB error checking and correcting (ECC) SDRAM memory. The server board also contains and provides user interface for system management. cc2300 Carrier Grade Server Product Guide 67 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 68
it forward (C in Figure 14). 4. Lift the power supply out of the chassis. Figure 14. Power Supply Module Replacement 68 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 69
chassis attachment point and the mating notch on the end of the fan module opposite the latch have fully engaged. cc2300 Carrier Grade Server Product Guide 69 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 70
a boot failure if the SCSI addresses are identical. Disk SCSI addresses are set to 5 and/or 6 at the factory. 70 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 71
determine the disk type being replaced or installed. Part Number A6942-69001/A6943-69001 Product Number A6942A/A6943A Jumper Settings cc2300 Carrier Grade Server Product Guide 71 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 72
Part Number A6917-69001/A6918-69001 Product Number A6917A/A6918A Jumper Settings 72 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 73
Removing and Installing Memory The server board supports only PC133-compliant SDRAM. DIMMS must be the same speed. Install from 256 MB to 6 GB of registered memory. DIMMs capacity to the server. 1A 3A 2B 2A 1B 3B Figure 17. Installing DIMMs OM11790 cc2300 Carrier Grade Server Product Guide 73 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 74
thermal and power considerations). For exact information about processor interchangeability, contact your customer service representative. ESD and handling processors: Reduce the risk of electrostatic discharge (ESD (2) Avoid moving around unnecessarily. 74 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 75
and remove the terminator as shown in Figure 18. OM11814 Figure 18. Raising the Locking Bar and Removing the Terminator cc2300 Carrier Grade Server Product Guide 75 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 76
5. Using Figure 19 as a guide, align the corner mark on the processor with the corner mark on the socket and insert the processor into the socket. Lower that it has fully latched. OM11789 Figure 19. Inserting the Processor and Lowering the Locking Bar 76 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 77
to the other side of the processor socket. C B D A OM12826 Figure 20. Aligning the Heatsink and Installing the Heatsink Retaining Clip cc2300 Carrier Grade Server Product Guide 77 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 78
removed the processor from the secondary socket and are not replacing it, you must install a terminator in its place. 78 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 79
Terminator OM11787 Replacing 3.3 Volt or 5 Volt PCI Add-in Cards The server supports two types of PCI riser boards: 3.3 Volt and 5 Volt. The 5 Volt PCI riser supports a full-length, full-height 64-bit 33 MHz PCI add-in card. seats in the server board. cc2300 Carrier Grade Server Product Guide 79 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 80
Replacing the CD-ROM Assembly CAUTION Failure to properly install the Flex Cable on the CD-ROM drives can result in broken traces in the cable. Follow these instructions to avoid damage to the cable. 80 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 81
to the rear and lift it up out of the chassis. Place the drive on a clean static-free work surface. cc2300 Carrier Grade Server Product Guide 81 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 82
the plastic carrier to disconnect the drive from the cable. Place the drive on a clean static-free work surface. 82 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 83
shorting. 4. Align pin on side of the carrier (A) to fit into the screw hole of the drive for proper engagement. cc2300 Carrier Grade Server Product Guide 83 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 84
carriers do not engage tabs. 9. Plug power cable from power supply to the cable power plug on the carrier (B). 84 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 85
onto baseboard (A) and ensure that it is not cocked to either side. Reinstall the hard disk drive and air baffle. cc2300 Carrier Grade Server Product Guide 85 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 86
type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske ytetty paristo valmistajan ohjeiden mukaisesti. 86 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 87
the top cover. 9. Run Setup to restore the configuration settings to the RTC. OM12830 Figure 25. Replacing the Backup Battery cc2300 Carrier Grade Server Product Guide 87 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 88
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release from the keyhole standoffs. 4. Lift out the front panel board and place it on a clean, static-free work surface. cc2300 Carrier Grade Server Product Guide 89 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 90
Figure 26. Front Panel Board Removal 90 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 91
Drive Pwr Cbl, assy, dcrt, sil, 4in Power jumper PCA Bezel CDROM HDD carrier, left HDD carrier, right Air Baffle cc2300 Carrier Grade Server Product Guide 91 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 92
-DB9 cable Heatsink w/locking clip 1.26GHz Pentium III Proc w/512k Cache DC External Pwr Cord Terminator,processor Screw, chassis 92 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 93
Cart" or PC-to-PC connection, or as a normal serial port. The front panel serial port does not support modem operation as it lacks an RI (Ring Indicate) signal. If the system is configured for both back and send 1 Use jumper on server board to select cc2300 Carrier Grade Server Product Guide 93 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 94
open 12 Major alarm, normally closed 13 Major alarm, common 14 Power alarm, normally open 15 Power alarm, common 94 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 95
that the earth ground wire terminal is between the two nuts and tighten the second nut to 10 in-lb. cc2300 Carrier Grade Server Product Guide 95 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 96
a fully functional COM port and will support any standard serial device as well as providing support for serial concentrators, which typically support RJ45 serial connectors. For those server the rear RJ45 serial port configured to support a DSR signal. 96 cc2300 Carrier Grade Server Product - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 97
configuration should also match the desired pinout of the RJ45 connector, as it can also be configured to support either DSR or DCD. 2. For systems configured with both a front and rear RJ45 serial connectors, Figure 32. Jumper Locations (J1E1 and J6A2) cc2300 Carrier Grade Server Product Guide 97 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 98
J6A2 jumper block as shown in Figure 34. J6A2 OM12842 Figure 34. J6A2 Jumper Block for DSR Signal (Default) 98 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 99
all peripherals. Press: Reset button Power off/on Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware • Is AC power available at the wall outlet? cc2300 Carrier Grade Server Product Guide 99 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 100
problems persist, contact the software vendor's customer service representative. After the System Has Been Running Correctly Problems if the problem occurs on all disks. • . • If the problems are Problem Solving Procedures This section provides a more detailed approach to identifying a problem - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 101
solutions for these specific problems: • Power light does not light. • There is no beep or an incorrect beep pattern. • No characters appear on screen. • Characters on the screen appear distorted or incorrect. • System cooling fans do not rotate. cc2300 Carrier Grade Server Product Guide 101 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 102
If you cannot correct the problem, contact your service representative for help. Power service representative for help. System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, system components could be damaged. 102 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 103
and AC power is available at the wall outlet, contact your service representative for help. Hard Disk Drive Activity Light Does Not Light the connector at the system back panel. If the cable is attached but the problem persists, try a different cable. • Make sure the hub port is configured Guide 103 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 104
the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts; OS instructions on setting up and using the software. • Try a different copy of the software to see if the problem problem persists, contact the software vendor's customer service representative - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 105
Bootable CD-ROM Is Not Detected Is the BIOS set to allow the CD-ROM to be the first bootable device? cc2300 Carrier Grade Server Product Guide 105 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 106
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a power-on condition. 05h The BIOS stack has been built. Next, disabling cache memory. 06h Uncompressing the POST code next. cc2300 Carrier Grade Server Product Guide 107 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 108
corrupted. 12h Off Off G R Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is detected. continued 108 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 109
A Enable 8042. 15h Off G Off A Keyboard reset. 26h Off G A Off Initialize LCD, if supported. 28h G Off R Set Video Mode: initialization before setting the video mode is Off complete. Configuring the keyboard interrupts are on. continued cc2300 Carrier Grade Server Product Guide 109 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 110
9. 8Dh A G Off G Set Printer RS-232 timeout 8Dh A G Off G Init FDD Devices: resetting the hard disk controller next. continued 110 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 111
if silent boot is enabled. 000h Off Off Off Off POST completed. Passing control to INT 19h boot loader next. cc2300 Carrier Grade Server Product Guide 111 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 112
No No Yes No No No No No No No No No No No No No No No continued 112 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 113
cache failed 8170 BIOS does not support current stepping for (Right) Processor 4 8171 BIOS does not support current stepping for (Right) Processor 3 8172 BIOS does not support current stepping for (Right) Processor Yes Yes Yes Yes Yes continued cc2300 Carrier Grade Server Product Guide 113 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 114
POST Codes and Error Messages (continued) Error Code Error Message 8178 Pentium III XXXB detected. Pentium III XXXB processors not supported on S820PN2. See product guide for details. System Halted. 8180 PB64 Failed to respond 8181 CPUID, Processor steppings are different 8182 L2 cache size - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 115
No No No No No No No No No No No No No No No Yes, system halted No continued cc2300 Carrier Grade Server Product Guide 115 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 116
, system halted Yes, system halted Yes, system halted Yes, system halted No No No Yes Yes Yes Yes Yes 116 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 117
-ROM Drive Hard Disk Drive (1) Hard Disk Drive (2) First Installed Power Supply Second Installed Power Supply PCI Slot (1) PCI Slot (2) cc2300 Carrier Grade Server Product Guide 117 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 118
- HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 119
C Warnings WARNING: English (US) AVERTISSEMENTS : Français WARNUNG: Deutsch AVVERTENZA: Italiano ADVERTENCIA: Español cc2300 Carrier Grade Server Product Guide 119 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 120
. To avoid injury from electrical and mechanical hazards, chassis covers should only be removed by qualified service personnel. SAFETY STEPS: Whenever you remove the chassis covers to access the inside of the system, power cord to the system. continued 120 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 121
same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. The system is designed to operate in a typical office environment. Choose a site that assist to lift or move the server. cc2300 Carrier Grade Server Product Guide 121 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 122
avec les vis retirées plus tôt. 4. Rebranchez tous les cordons d'alimentation CA et câbles externes au système. suite 122 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 123
ou de type équivalent recommandé par le fabricant. Débarrassez-vous des piles usagées conformément aux instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal. L'emplacement soulever ou déplacer le serveur. cc2300 Carrier Grade Server Product Guide 123 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 124
gut am Gehäuse fest. 4. Schließen Sie alle externen Kabel und das Netzkabel an das System an. Fortsetzung 124 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 125
ist eine Person nicht ausreichend. Bewegen Sie den Server, je nach Größe, entweder zu zweit oder mittels einer mechanischen Hilfe. cc2300 Carrier Grade Server Product Guide 125 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 126
telaio utilizzando le viti precedentemente rimosse. 4. Collegare tutti i cavi esterni e il cavo o i cavi di alimentazione in c.a. al sistema. continua 126 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 127
sollevati o spostati da una sola persona. Alcuni server devono dunque essere sollevati o spostati da due persone o da un assistente tecnico. cc2300 Carrier Grade Server Product Guide 127 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 128
retirado anteriormente y apriételos firmemente. 4. Conecte todos los cables externos y los cables de alimentación de CA al sistema. continuación 128 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 129
o los mueva de forma segura. Dependiendo del servido, utilice dos personas o una ayuda mecánica para levantar o mover el servidor. cc2300 Carrier Grade Server Product Guide 129 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 130
130 cc2300 Carrier Grade Server Product Guide - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 131
Index A A3763A, 22 A4800A, 32 A4923A, 22 A5149A, 32 A5150A, 32 A5159A, 32 A5230A, 33 A5531A, 38 A5864A, 22 A6089A, 38 A6739A, 38 A6740A, 38 AC Power Subsystem, 36 Adaptec SCSI utility, 63 Adapter Fault Tolerance, 24 Adaptive Load Balancing, 24, 25 add-in board sensitive to ESD, 70 add-in card 3.3 - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 132
SCSI, 23 Controller video, 22 cooling installing all covers for correct airflow, 70 D DC power connector, 99 DC Power Subsystem, 33 Description Chassis, 15 diagnostics preparing system for testing, 105 diskette no booting in secure mode without password, 29 reconfiguring if cannot enter Setup, 44 E - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 133
AC, 36 DC, 33 power supply hazardous conditions, 69 power supply replacement, 72 Power-on Self-Test See POST, 111 See POST Codes, 116 problems after running new application software, 104 after system has been running correctly, 104 application software, 109 bootable CD-ROM not detected, 109 cannot - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 134
start, 30 video blanking, 29 Security menu configuring, Setup, 49 serial port connector, 97, 100 server board removal and replacement, 93 service no user-serviceable parts, power supply, 69 Setup Advanced menu, 47 Boot Device Priority menu, 52, 53 Boot menu, 52 cannot enter, need to reconfigure - HP Carrier-grade cc3300 | UserÆs Guide and Technical UserÆs Gu - Page 135
Deutsch, 128 Warning components may be hot, 78 dispose of lithium battery safely, 90 ESD can damage product, 68 no user-serviceable parts, power supply, 69 power on/off switch, 68, 69 unplug/disconnect power cord, cables, 69 Warnings translations English, 124 Index 135
Hewlett-Packard cc2300 Carrier Grade Server
Product Guide
Document Release Date: March 2003