HP Color Laser MFP 170 User Guide - Page 11
Useful to know
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Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 75). • Remove the driver and install it again (see "Installing the software" on page 28). • Select your machine as your default machine in your Windows. Where can I purchase accessories or supplies? • Inquire at a HP distributor or your retailer. • Visit the HP website (https://store.hp.com/). You can view product service information. The status LED flashes or remains constantly on. • Turn the product off and on again. • Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the LEDs" on page 162). A paper jam has occurred. • Open and close the cover (see "Front view" on page 21). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 159). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 142). • Try a different print resolution setting (see "Opening printing preferences" on page 76). • Replace the toner cartridge (see "Replacing the toner cartridge" on page 143). Where can I download the machine's driver? • You can get help, support application, machine drivers, manuals, and order information from the HP website (www.hp.com/support/colorlaser170MFP). Useful to know | 11