HP Color Laser MFP 170 User Guide - Page 181

Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts • Check for leaking toner. Clean the inside of the machine (see "Cleaning are dirty the machine" on page 149). Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it. • The imaging unit may be defective. Remove the imaging unit and install a new one. • The machine may require repairing. Contact a service representative. Loose toner Character voids • Clean the inside of the machine (see "Cleaning the machine" on page 149). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 143). If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. Solving other problems | 181