HP Color Laser MFP 170 User Guide - Page 175

Condition The machine does not print. The machine selects print materials from the wrong paper source. A print job is extremely slow. Half the page is blank. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine's driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job. Get more hard disk space and print the document again. The output tray is full. Once the paper is removed from the output tray, the machine resumes printing. The paper option that was selected in the Printing Preferences may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences (see "Opening printing preferences" on page 76). Select the correct paper source. See the printer driver help screen (see "Using help" on page 78). The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on page 76). See the printer driver help screen (see "Using help" on page 78). The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 76). Solving other problems | 175