HP Color Laser MFP 170 User Guide - Page 165
Understanding display messages, Paper Jam-related messages
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Understanding display messages Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear depending on the model and options installed. • [error number] indicates the error number. Paper Jam-related messages Message Document jam. Remove jam Paper Jam inside machine Paper Jam in tray Paper Jam in exit area Paper Empty in tray Meaning The loaded original document has jammed in the document feeder. Paper has jammed inside the machine. Paper has jammed in the paper tray. Paper has jammed in the exit area. There is no paper in tray. Suggested solutions Clear the jam (see "Original paper jam in front of scanner" on page 156). Clear the jam (see "Inside the machine" on page 160). Clear the jam (see "Clearing paper jams" on page 159). Clear the jam (see "Original paper jam in exit area of scanner" on page 157). Load paper in tray (see "Loading paper in the tray" on page 41). Understanding display messages | 165