HP Designjet T790 HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 193
Front-panel error messages
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19 Front-panel error messages Front-panel errors Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the recommended action does not seem to solve the problem, contact HP Support. See Contact HP Support on page 192. Table 19-1 Text messages Message Recommendation [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is out of ink [Color] cartridge is very low on ink [Color] printhead #[n] error: not present [Color] printhead #[n] error: please remove [Color] printhead #[n] error: replace [Color] printhead #[n] error: reseat Cutter replacement advised Job queue notification Maintenance #1 advised Maintenance #2 advised Check the cartridge. Replace the cartridge. See Handling ink cartridges and printheads on page 114. Ensure that you have a new cartridge of the same color ready. Insert a cartridge of the correct color. See Handling ink cartridges and printheads on page 114. Replace the cartridge. See Handling ink cartridges and printheads on page 114. Ensure that you have a new cartridge of the same color ready. Insert the correct printhead. See Handling ink cartridges and printheads on page 114. Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See Handling ink cartridges and printheads on page 114. Remove the non-functional printhead and insert a new printhead of the correct type (color and number). See Handling ink cartridges and printheads on page 114. Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See The front-panel display recommends reseating or replacing a printhead on page 172. Contact HP Support to replace the cutter. See Contact HP Support on page 192. Cancel, resume or delete the job. See Job queue management (T790 PS and T1300 series) on page 67. Contact HP Support. See Contact HP Support on page 192. Contact HP Support. See Contact HP Support on page 192. ENWW 185