HP DeskJet Ink Advantage 5570 User Guide - Page 87

Print Quality Report, Clean Ink Cartridges

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To print a diagnostics page from the printer display a. Load letter or A4 unused plain white paper into the paper tray. b. From the printer control panel, touch Setup . c. Touch Print Quality Report. 7. Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes. To clean the cartridges from the printer software a. Load letter or A4 unused plain white paper into the paper tray. b. Depending on your operating system, do one of the following to open the printer software: ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox. d. Click Clean Ink Cartridges on the Device Services tab. Follow the on-screen instructions. To clean the cartridges from the printer display a. Load Letter or A4 unused plain white paper into the input tray. b. From the printer control panel display, touch Setup . c. Touch Clean Cartridges, and then follow the on-screen instructions. If cleaning the printhead does not solve the problem, contact HP support. Go to www.hp.com/support . This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on calling for technical support. To improve print quality (OS X) 1. Make sure you are using original HP cartridges. 2. Make sure you have selected the appropriate paper type and print quality in the Print dialog. 3. Check the estimated ink levels to determine if the cartridges are low on ink. Consider replacing the print cartridges if they are low on ink. 4. Check the paper type. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics on page 7. ENWW Printing issues 81

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To print a diagnostics page from the printer display
a.
Load letter or A4 unused plain white paper into the paper tray.
b.
From the printer control panel, touch
Setup
.
c.
Touch
Print Quality Report
.
7.
Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the
color and black boxes.
To clean the cartridges from the printer software
a.
Load letter or A4 unused plain white paper into the paper tray.
b.
Depending on your operating system, do one of the following to open the printer software:
●
Windows 8.1
: Click the down arrow in lower left corner of the Start screen, and then select
the printer name.
●
Windows 8
: Right-click an empty area on the Start screen, click
All Apps
on the app bar, and
then select the printer name.
●
Windows 7
,
Windows Vista
, and
Windows XP
: From the computer desktop, click
Start
, select
All Programs
, click
HP
, click the folder for the printer, and then select the icon with the
printer's name.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
Printer Toolbox
.
d.
Click
Clean Ink Cartridges
on the
Device Services
tab. Follow the on-screen instructions.
To clean the cartridges from the printer display
a.
Load Letter or A4 unused plain white paper into the input tray.
b.
From the printer control panel display, touch
Setup
.
c.
Touch
Clean Cartridges
, and then follow the on-screen instructions.
If cleaning the printhead does not solve the problem, contact HP support. Go to
www.hp.com/
support
.
This website provides information and utilities that can help you correct many common printer
problems. If prompted, select your country/region, and then click
All HP Contacts
for information on
calling for technical support.
To improve print quality (OS X)
1.
Make sure you are using original HP cartridges.
2.
Make sure you have selected the appropriate paper type and print quality in the
Print
dialog.
3.
Check the estimated ink levels to determine if the cartridges are low on ink.
Consider replacing the print cartridges if they are low on ink.
4.
Check the paper type.
For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For
more information, see
Paper basics
on page
7
.
ENWW
Printing issues
81