HP ENVY 12-g000 Maintenance and Service Guide - Page 40
Removal and replacement procedures for Authorized Service Provider parts
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5 Removal and replacement procedures for Authorized Service Provider parts This tablet does not have user-replaceable parts. This chapter provides removal and replacement procedures for Authorized Service Provider only parts. CAUTION: Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing these parts can damage the tablet or void the warranty. Component replacement procedures NOTE: Details about your tablet, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of the tablet. See Labels on page 16 for details. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 30 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement. Display assembly Description Spare part number Display assembly (includes microphone assembly) L14784-001 Back cover for use in models without WWAN (includes Mylar screw/POGO cover, bottom thermal Mylar, side thermal Mylar, and thermal grease) L14770-001 Back cover for use in models with WWAN (includes Mylar screw/POGO cover, bottom thermal Mylar, side L14771-001 thermal Mylar, and thermal grease) Display panel gasket kit (for use in models with a WWAN module) L14796-001 Before disassembling the tablet, follow these steps: 1. Shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet. 3. Disconnect the power from the tablet by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the tablet. Remove the display panel assembly: 1. Position the tablet with the front toward you. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts