HP ENVY 15-bp100 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

Getting to know your computer

......................................................................................................................

5

Locating hardware

.................................................................................................................................................

5

Locating software

..................................................................................................................................................

5

Display

....................................................................................................................................................................

6

Speakers

.................................................................................................................................................................

7

Lights

......................................................................................................................................................................

8

Special keys

............................................................................................................................................................

9

ClickPad

................................................................................................................................................................

10

Left side

...............................................................................................................................................................

11

Right side

.............................................................................................................................................................

13

Bottom

.................................................................................................................................................................

14

3

Illustrated parts catalog

..............................................................................................................................

15

Labels

...................................................................................................................................................................

15

Computer components

........................................................................................................................................

17

Display assembly components

............................................................................................................................

22

Miscellaneous parts

.............................................................................................................................................

23

4

Removal and replacement preliminary requirements

.....................................................................................

25

Tools required

......................................................................................................................................................

25

Service considerations

.........................................................................................................................................

25

Plastic parts

.......................................................................................................................................

25

Cables and connectors

......................................................................................................................

26

Drive handling

...................................................................................................................................

26

Grounding guidelines

...........................................................................................................................................

27

Electrostatic discharge damage

........................................................................................................

27

Packaging and transporting guidelines

..........................................................................

28

Workstation guidelines

................................................................................

28

5

Removal and replacement procedures

...........................................................................................................

30

Component replacement procedures

..................................................................................................................

30

Bottom cover

.....................................................................................................................................

30

Battery

...............................................................................................................................................

32

Hard drive

..........................................................................................................................................

33

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Section	Page
Product description	9
Getting to know your computer	13
Locating hardware	13
Locating software	13
Display	14
Speakers	15
Lights	16
Special keys	17
ClickPad	18
Left side	19
Right side	21
Bottom	22
Illustrated parts catalog	23
Labels	23
Computer components	25
Display assembly components	30
Miscellaneous parts	31
Removal and replacement preliminary requirements	33
Tools required	33
Service considerations	33
Plastic parts	33
Cables and connectors	34
Drive handling	34
Grounding guidelines	35
Electrostatic discharge damage	35
Packaging and transporting guidelines	36
Workstation guidelines	36
Equipment guidelines	37
Removal and replacement procedures	38
Component replacement procedures	38
Bottom cover	38
Battery	40
Hard drive	41
Solid-state drive	42
Memory module	43
SD card board cable	46
ClickPad cable	47
ClickPad	48
System board	49
Fan/heat sink assembly	53
WLAN module	57
SD card board	58
Speakers	59
Display assembly	61
Power connector cable	69
Computer Setup (BIOS), TPM, and HP Sure Start	71
Using Computer Setup	71
Starting Computer Setup	71
Navigating and selecting in Computer Setup	71
Restoring factory settings in Computer Setup	72
Updating the BIOS	73
Determining the BIOS version	73
Downloading a BIOS update	73
Changing the boot order using the f9 prompt	74
TPM BIOS settings (select products only)	75
Using HP Sure Start (select products only)	75
HP PC Hardware Diagnostics (UEFI)	76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	77
Specifications	78
Backing up and recovering	79
Creating recovery media and backups	79
Creating HP Recovery media (select products only)	80
Using Windows tools	81
Restore and recovery	81
Recovering using HP Recovery Manager	82
What you need to know before you get started	82
Using the HP Recovery partition (select products only)	83
Using HP Recovery media to recover	83
Changing the computer boot order	84
Removing the HP Recovery partition (select products only)	84
Power cord set requirements	85
Requirements for all countries	85
Requirements for specific countries and regions	85
Recycling	87

HP ENVY 15-bp100 Maintenance and Service Guide - Page 5

Table of contents

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