HP EVA P6550 HP P6000 EVA Updating Product Software Guide (XCS 11200000) (5697 - Page 4

Upgrading disk drive firmware in an HP P6000 Continuous Access environment 38 Checking the disk grouping policy 39 Saving array configuration data 39 3 Upgrading the Enterprise Virtual Array 41 Task checklist...41 Step 1. Checking the health of the Enterprise Virtual Array 41 Step 2. Configure User-Initiated Service Mode (UISM 43 Step 3. Disabling array system passwords 44 Step 4. Halting all host access to the array for an offline upgrade 44 Step 5. Upgrading the controller software 45 Resetting the I/O module...54 Step 6. Upgrading the disk drive firmware 55 Upgrading firmware on all disks 56 Upgrading firmware on a single disk 60 Step 7. Entering array passwords 60 Step 8. Resuming array operation 61 4 Troubleshooting 62 HP P6000 Command View...62 HP P6000 Command View with a management server 62 HP P6000 Command View errors 62 View is not set or view list is null 62 HTTP status 404, not found or status 503, no service 63 Unknown storage system 63 No storage systems found 64 Creating disk groups with double protection level 65 Security credentials configuration 65 Upgrading the disk drive firmware 65 Selecting an array ...66 Disabling DR group failsafe mode 67 Downloading the controller software file 67 Invalid firmware image file (Status code 21006 67 Bad image header (Status code 65 67 Offline array ...68 Multiple resynchronizations ...68 Enabling thin provisioning...69 5 Support and other resources 70 Contacting HP...70 HP technical support...70 Subscription service...70 Documentation feedback...70 Related information...70 Documents...70 Websites...70 Typographic conventions...71 Index...72 4 Contents