HP EliteBook Folio 1000 HP EliteBook Folio 1040 G1 Notebook PC Maintenance and - Page 110

Non-volatile memory usage, Un-con AMT on next boot, Save Changes and Exit, Hard Disk Drive HDD

Page 110 highlights

Then select Un-configure AMT on next boot. Select Save then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to un-configure AMT. j. If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to de-activate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all power and system batteries for at least 24 hours. 2. Remove and retain the storage drive or clear the contents of the drive. a. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved. To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display, or press ESC to display the start up menu, then press F10. Select the Security menu and scroll down to the Utilities menu. Select Disk Sanitizer and select the desired drive. For a higher level of protection, select Optimum. NOTE: This process will take a long time, and the amount of time varies based on the hard drive capacity. b. Solid State Drive (SSD) Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display. Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and select the desired hard drive. Non-volatile memory usage Non Volatile Memory Type Amount (Size) HP Sure Start 2 MB Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes Does this memory store customer data? No No Does this memory retain data when power is removed? Yes Yes What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Only in platforms that support Sure Start to provide protected backup of critical System BIOS code, EC firmware, and critical PC configuration data. Data cannot be written to this device via the host processor. The content is managed solely by the HP Sure Start Embedded Controller. Protected by the HP Sure Start Embedded Controller. Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Microsoft® Windows® date & time. This memory is not writeprotected. HP recommends password protecting the F10 Setup utility. 102 Chapter 13 Statement of Volatility

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Then select
Un-configure AMT on next boot
. Select
Save
then
Yes
. Select the
File
menu, and then
select
Save Changes and Exit
. Reboot the system and confirm that you want to un-configure AMT.
j.
If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to de-activate
it.
k.
If the optional Absolute® Software Computrace® management and tracking service was activated
on the notebook PC, contact the provider to deactivate it.
l.
Remove all power and system batteries for at least 24 hours.
2.
Remove and retain the storage drive or clear the contents of the drive.
a.
Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that,
ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing
F10
when
prompted near the bottom of the display, or press
ESC
to display the start up menu, then press
F10
. Select the
Security
menu and scroll down to the
Utilities
menu. Select
Disk Sanitizer
and
select the desired drive. For a higher level of protection, select
Optimum
.
NOTE:
This process will take a long time, and the amount of time varies based on the hard drive
capacity.
b.
Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third
party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by
powering on the system and pressing
F10
when prompted near the bottom of the display. Select
the
Security
menu and scroll down to the
Utilities
menu. Select
Secure Erase
and select the
desired hard drive.
Non-volatile memory usage
Non Volatile
Memory Type
Amount
(Size)
Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data input into this
memory?
How is this memory write
protected?
HP Sure Start
2 MB
No
Yes
Only in
platforms that
support Sure
Start to provide
protected
backup of
critical System
BIOS code, EC
firmware, and
critical PC
configuration
data.
Data cannot be written to this
device via the host processor.
The content is managed
solely by the HP Sure Start
Embedded Controller.
Protected by the HP Sure
Start Embedded
Controller.
Real Time Clock
(RTC) battery
backed-up CMOS
configuration
memory (CMOS)
256 Bytes
No
Yes
Stores system
date and time
and limited
keyboard
controller data.
Using the F10 Setup utility or
changing the Microsoft®
Windows® date & time.
This memory is not write-
protected. HP
recommends password
protecting the F10 Setup
utility.
102
Chapter 13
Statement of Volatility