HP LaserJet M700 User Guide

HP LaserJet M700 Manual

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  • HP LaserJet M700 | User Guide - Page 1
    Color LaserJet Enterprise M751 User Guide www.hp.com/videos/LaserJet www.hp.com/support/colorljM751
  • HP LaserJet M700 | User Guide - Page 2
  • HP LaserJet M700 | User Guide - Page 3
    HP Color LaserJet Enterprise M751 User Guide
  • HP LaserJet M700 | User Guide - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet M700 | User Guide - Page 5
    Printer front view ...4 Printer back view ...5 Interface ports ...6 Control-panel view ...7 Printer specifications ...9 Technical specifications ...9 Supported operating systems ...11 Mobile printing solutions ...12 Printer dimensions ...14 Power consumption, electrical specifications, and acoustic
  • HP LaserJet M700 | User Guide - Page 6
    ...54 Manually feed labels ...54 Label orientation ...55 3 Supplies, accessories, and parts ...57 Order supplies, accessories, and parts ...58 Ordering ...58 Supplies and accessories ...58 Maintenance/long-life consumables ...59 Customer self-repair parts ...60 Configure the HP toner-cartridge
  • HP LaserJet M700 | User Guide - Page 7
    the toner-collection unit 73 4 Print ...77 Print tasks (Windows) ...78 How to print (Windows) ...78 Automatically print on both sides (Windows 78 Manually print Wi-Fi Direct Print, NFC, and BLE printing 88 HP ePrint via email ...89 AirPrint ...89 Android embedded printing ...90 Print from a
  • HP LaserJet M700 | User Guide - Page 8
    Embedded Web Server features ...97 Information tab ...97 General tab ...98 Print tab ...98 Supplies tab ...99 Troubleshooting tab ...99 Security tab ...100 HP Web Services tab ...100 Networking tab ...100 Other Links list ...102 Configure IP network settings ...103 Printer sharing disclaimer ...103
  • HP LaserJet M700 | User Guide - Page 9
    problems ...113 Customer support ...114 Control panel help system ...115 Reset factory settings ...116 Introduction ...116 Method one: Restore factory settings from the printer control panel 116 Method two: Restore factory settings from the HP problems ...161 Introduction ...161 Troubleshoot
  • HP LaserJet M700 | User Guide - Page 10
    meets HP specifications 164 Step two: Check the environment 164 Step three: Set the individual tray alignment 164 Try a different print driver ...165 Troubleshoot color quality ...165 Calibrate the printer to align the colors 165 Troubleshoot image defects ...166 Solve wired network problems
  • HP LaserJet M700 | User Guide - Page 11
    /LaserJet. For current information, see www.hp.com/support/colorljM751. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet M700 | User Guide - Page 12
    Warning icons Warning icon definitions: The following warning icons may appear on HP products. Use appropriate caution where applicable. ● Caution: Electric shock ● Caution: Hot surface ● Caution: Keep body parts away from moving parts ● Caution: Sharp edge in close
  • HP LaserJet M700 | User Guide - Page 13
    when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you
  • HP LaserJet M700 | User Guide - Page 14
    1 10 9 3 4 5 6 7 8 1 Output bin 2 Control panel with color graphical display and keypad 3 Hardware integration pocket for connecting accessory and third-party devices 4 Model name 9 Tray 2 10 Front door (access to the toner cartridges and imaging drums) 4 Chapter 1 Printer overview ENWW
  • HP LaserJet M700 | User Guide - Page 15
    Slot for a cable-type security lock 3 Formatter (contains the interface ports) 4 Left door (access to the toner-collection unit) NOTE: The front door must be used in order to access the toner-collection unit. 5 Power connection 6 Serial number and product number label ENWW Printer views 5
  • HP LaserJet M700 | User Guide - Page 16
    Interface ports 1 2 3 1 USB ports for connecting external USB devices (these ports might be covered) NOTE: For easy-access USB printing, use the USB port near the control panel. 2 Local area network (LAN) Ethernet 10/100/1000 network port 3 Hi-Speed USB 2.0 printing port 6 Chapter 1 Printer
  • HP LaserJet M700 | User Guide - Page 17
    Control-panel view Use the control panel to obtain printer and job status information and to configure the printer. The display on this control panel is not a touchscreen. Use the arrow buttons and the OK button to navigate and select menu items. 1 2 3 19 18 17 16 15 14 13 4 5 6 7 8 9 10
  • HP LaserJet M700 | User Guide - Page 18
    when an optional wireless accessory is installed). ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services. 6 Help button Provides a list of help topics or information about a topic when using the Home
  • HP LaserJet M700 | User Guide - Page 19
    . For current information, see www.hp.com/support/colorljM751. ● Technical specifications ● Supported operating systems ● Mobile printing solutions high-capacity input (HCI) paper tray and stand NOTE: The M751n and M751dn models accept up to two optional 550-sheet trays that may be installed on top
  • HP LaserJet M700 | User Guide - Page 20
    GB embedded Multi-Media Controller (eMMC) HP Trusted Platform Module for encrypting all data that passes through the printer 2.7-inch color graphics display with 10-key Prints 40 M751n T3U43A Optional Optional Optional Included Included Included Included Included Included Included M751dn T3U44A
  • HP LaserJet M700 | User Guide - Page 21
    installer to install the HP print driver. macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/ LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. 1. Go to 123.hp.com/LaserJet. 2. Follow the steps
  • HP LaserJet M700 | User Guide - Page 22
    HP Easy Start from 123.hp.com/ LaserJet, and then use it to install the print driver. NOTE: Supported operating systems can change. NOTE: For a current list of supported operating systems and HP The Windows software installer installs the HP Smart Device Agent Base service. The file size is less
  • HP LaserJet M700 | User Guide - Page 23
    models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP Smart app ● Google Cloud Print ● AirPrint ● Android Printing ● HP Roam ENWW Printer specifications
  • HP LaserJet M700 | User Guide - Page 24
    Printer dimensions Table 1-3 Dimensions for the printer Printer fully closed Height 398.5 mm (15.7 in) Depth 589 mm (23.2 in) Width 556 mm (21.9 in) Weight 45.1 kg (99.4. lb) Printer fully opened 442.5 mm (17.4 in) 992 mm (39 in) 1,051 mm (41.4 in) Table 1-4 Dimensions for the 550-sheet
  • HP LaserJet M700 | User Guide - Page 25
    Table 1-7 Dimensions for the printer with the 2 x 550-sheet paper tray and stand Printer and accessories fully closed Printer and accessories fully opened Height 722.5 mm (28.4 in) 766.5 mm (30.2 in) Depth1 659 mm (25.9 in) 1,074 mm (42.3 in) Width1 556 mm (21.9 in) 1,051 mm (41.4 in)
  • HP LaserJet M700 | User Guide - Page 26
    766.5 mm (30.2 in) 1,185 mm (46.7 in) 1,051 mm (41.4 in) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/colorljM751 for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating
  • HP LaserJet M700 | User Guide - Page 27
    Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/colorljM751 for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software
  • HP LaserJet M700 | User Guide - Page 28
    18 Chapter 1 Printer overview ENWW
  • HP LaserJet M700 | User Guide - Page 29
    /LaserJet. For current information, see www.hp.com/support/colorljM751. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet M700 | User Guide - Page 30
    Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes. 1. Open Tray 1. 2. Pull out the tray extension to support the paper. 20 Chapter 2 Paper trays ENWW
  • HP LaserJet M700 | User Guide - Page 31
    to orient the paper, see Table 2-1 Tray 1 paper orientation on page 22. Make sure that the paper fits under the fill line on the paper guides. NOTE: The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75 g/m2 (20 lb) paper. 4. Using the blue adjustment latch, adjust
  • HP LaserJet M700 | User Guide - Page 32
    Tray 1 paper orientation Table 2-1 Tray 1 paper orientation Paper type Image orientation Duplex mode Letterhead or preprinted Portrait 1-sided printing Paper size 12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.5x13), Oficio (216x340
  • HP LaserJet M700 | User Guide - Page 33
    Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Duplex mode Paper size How to load paper Letterhead or preprinted Portrait (continued) (continued) Automatic 2-sided printing or with Alternative Letterhead Mode enabled (continued) A4, Letter, Executive, A5, 16K (
  • HP LaserJet M700 | User Guide - Page 34
    Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Duplex mode Letterhead or preprinted Landscape 1-sided printing (continued) (continued) Paper size How to load paper A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double
  • HP LaserJet M700 | User Guide - Page 35
    Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Duplex mode Paper size How to load paper Prepunched (continued) Portrait (continued) Automatic 2-sided printing or with Alternative Letterhead Mode enabled 12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm
  • HP LaserJet M700 | User Guide - Page 36
    Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use
  • HP LaserJet M700 | User Guide - Page 37
    following information describes how to load paper into Tray 2. The tray holds up to 550 sheets of 75 g/m2 (20 lb) paper. NOTE: The paper guides may be locked before use and may not be adjustable. CAUTION: Do not extend more than one paper tray at a time. 1. Open the tray. NOTE
  • HP LaserJet M700 | User Guide - Page 38
    that the top of the stack is below the tray full indicator. 5. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 6. Close the
  • HP LaserJet M700 | User Guide - Page 39
    Tray 2 paper orientation Table 2-2 Tray 2 paper orientation Paper type Image orientation Letterhead or preprinted Portrait Duplex mode 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard
  • HP LaserJet M700 | User Guide - Page 40
    Table 2-2 Tray 2 paper orientation (continued) Paper type Image orientation Letterhead or preprinted Landscape (continued) Duplex mode 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard
  • HP LaserJet M700 | User Guide - Page 41
    Table 2-2 Tray 2 paper orientation (continued) Paper type Image orientation Prepunched Portrait Duplex mode 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-up
  • HP LaserJet M700 | User Guide - Page 42
    Use Alternative Letterhead Mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use
  • HP LaserJet M700 | User Guide - Page 43
    to load paper into the optional 550-sheet tray. This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper. NOTE: The paper guides may be locked before use and may not be adjustable. CAUTION: Do not extend more than one paper tray at a time. 1. Open the tray. NOTE
  • HP LaserJet M700 | User Guide - Page 44
    that the top of the stack is below the tray full indicator. 6. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 7. Close the
  • HP LaserJet M700 | User Guide - Page 45
    8. The tray configuration message displays on the printer control panel. 9. Press the OK button to accept the detected type and size, or select Modify to choose a different paper size or type. For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer
  • HP LaserJet M700 | User Guide - Page 46
    550-sheet paper tray paper orientation Table 2-3 550-sheet tray paper orientation Paper type Image orientation Letterhead or preprinted Portrait Duplex mode 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS),
  • HP LaserJet M700 | User Guide - Page 47
    Table 2-3 550-sheet tray paper orientation (continued) Paper type Image orientation Duplex mode Letterhead or preprinted Landscape 1-sided printing (continued) Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan
  • HP LaserJet M700 | User Guide - Page 48
    Table 2-3 550-sheet tray paper orientation (continued) Paper type Image orientation Duplex mode Prepunched Portrait 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
  • HP LaserJet M700 | User Guide - Page 49
    Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use
  • HP LaserJet M700 | User Guide - Page 50
    (20 lb) paper. NOTE: The procedure to load paper for Tray 4 is the same as for Tray 3. Only Tray 3 is shown here. NOTE: The paper guides may be locked before use and may not be adjustable. CAUTION: Do not extend more than one paper tray at a time. 1. Open the tray. NOTE
  • HP LaserJet M700 | User Guide - Page 51
    that the top of the stack is below the tray full indicator. 6. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 7. Close the
  • HP LaserJet M700 | User Guide - Page 52
    8. The tray configuration message displays on the printer control panel. 9. Press the OK button to accept the detected type and size, or select Modify to choose a different paper size or type. For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer
  • HP LaserJet M700 | User Guide - Page 53
    2 x 550-sheet paper tray paper orientation Table 2-4 2 x 550-sheet tray paper orientation Paper type Image orientation Letterhead or preprinted Portrait Duplex mode 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm),
  • HP LaserJet M700 | User Guide - Page 54
    Table 2-4 2 x 550-sheet tray paper orientation (continued) Paper type Image orientation Duplex mode Letterhead or preprinted Landscape 1-sided printing (continued) Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double
  • HP LaserJet M700 | User Guide - Page 55
    Table 2-4 2 x 550-sheet tray paper orientation (continued) Paper type Image orientation Duplex mode Prepunched Portrait 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm)
  • HP LaserJet M700 | User Guide - Page 56
    Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use
  • HP LaserJet M700 | User Guide - Page 57
    slide the tray away from the printer to open it. NOTE: Do not open this tray while the printer is printing. 2. Adjust the paper-size guide to the correct position for the paper. A4 11 ENWW Load paper to the 2,700-sheet high-capacity input paper trays 47
  • HP LaserJet M700 | User Guide - Page 58
    3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-5 2,700-sheet HCI paper tray paper
  • HP LaserJet M700 | User Guide - Page 59
    2,700-sheet HCI paper tray paper orientation Table 2-5 2,700-sheet HCI paper tray paper orientation Paper type Image orientation Duplex mode Letterhead or preprinted Portrait 1-sided printing Paper size A4, Letter How to load paper Face-down Top edge at the back of the tray Automatic 2-
  • HP LaserJet M700 | User Guide - Page 60
    Table 2-5 2,700-sheet HCI paper tray paper orientation (continued) Paper type Image orientation Duplex mode Letterhead or preprinted Landscape (continued) (continued) Automatic 2-sided printing or with Alternative Letterhead Mode enabled Paper size A4, Letter How to load paper Face-up Top
  • HP LaserJet M700 | User Guide - Page 61
    Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use
  • HP LaserJet M700 | User Guide - Page 62
    the manual feed option, follow these steps to select the correct settings in the print driver, and Properties or Preferences button to open the print driver. NOTE: The name of the button varies 6. In the Paper source drop-down list, select Manual feed. 7. Click the OK button to close the Document
  • HP LaserJet M700 | User Guide - Page 63
    Tray Tray 1 Envelope size Envelope #9, Envelope #10, Envelope Monarch, Envelope DL, Envelope B5, Envelope C5 (wallet), Envelope C6 How to load Face-down Top edge toward the back of the printer Envelope B5, Envelope C5 (pocket) Face-down Bottom edge leading into the printer; top flap open ENWW
  • HP LaserJet M700 | User Guide - Page 64
    and print labels Introduction The following information describes how to print and load labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When
  • HP LaserJet M700 | User Guide - Page 65
    Label orientation Tray Tray 1 How to load labels Face-down Bottom edge leading into the printer 550-sheet trays Face-up Top edge at the left side of the tray ENWW Load and print labels 55
  • HP LaserJet M700 | User Guide - Page 66
    56 Chapter 2 Paper trays ENWW
  • HP LaserJet M700 | User Guide - Page 67
    . For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/colorljM751. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates
  • HP LaserJet M700 | User Guide - Page 68
    658X High Yield Yellow Original LaserJet Toner Cartridge High-yield replacement yellow toner cartridge 658X HP Imaging Drum Replacement imaging drum 660A Accessories HP LaserJet 550-sheet Paper Tray Optional 550-sheet paper tray Not applicable NOTE: The printer supports up to two 550-sheet
  • HP LaserJet M700 | User Guide - Page 69
    Kit Part number Estimated life1 HP LaserJet 110V Fuser Kit 3WT87A 150,000 pages* HP LaserJet 220V Fuser Kit 3WT88A 150,000 pages* HP LaserJet Image Transfer Kit 3WT89A 150,000 pages* HP LaserJet Toner Collection Unit 3WT90A 100,000 pages* 1 HP Maintenance/Long Life Consumables (LLC
  • HP LaserJet M700 | User Guide - Page 70
    many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider
  • HP LaserJet M700 | User Guide - Page 71
    FutureSmart versions 3 and later. ● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is
  • HP LaserJet M700 | User Guide - Page 72
    from the Cartridge Policy drop-down list. 5. Click the Apply button to save the changes. Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature 1. Open the HP Embedded Web Server (EWS): a. Find the printer IP address. On the printer control panel, press the button, and then use
  • HP LaserJet M700 | User Guide - Page 73
    10.0X.30 Unauthorized Cartridge Description Recommended action The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing. Replace the cartridge with a genuine HP toner cartridge. If you
  • HP LaserJet M700 | User Guide - Page 74
    After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently are currently installed. Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature 1. Open the HP Embedded Web Server (EWS):
  • HP LaserJet M700 | User Guide - Page 75
    Troubleshoot Cartridge Protection control panel error messages Error message 10.0X.57 Protected Cartridge Description Recommended action The cartridge can only be used in the printer Replace the cartridge with a new toner or fleet of printers that initially protected it cartridge. using
  • HP LaserJet M700 | User Guide - Page 76
    . The printer uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door. Item Description Cartridge number Supplies HP 658A Black Original LaserJet Toner Standard-yield replacement black
  • HP LaserJet M700 | User Guide - Page 77
    3 Protective shield 4 Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the cartridges
  • HP LaserJet M700 | User Guide - Page 78
    protective shield. Save all packaging for recycling the used toner cartridge. NOTE: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality problems. 4. Hold both ends of the toner cartridge and rock it 5-6 times. 1 2 3 4 68 Chapter 3 Supplies, accessories
  • HP LaserJet M700 | User Guide - Page 79
    5. Support the toner cartridge underneath with one hand while holding the cartridge handle with the other. Align the toner cartridge with its slot on the shelf, and then insert the toner cartridge into the printer. NOTE: Avoid touching the developer roller. Fingerprints on the developer roller can
  • HP LaserJet M700 | User Guide - Page 80
    or check imaging drum compatibility for the printer, go to HP SureSupply at www.hp.com/go/suresupply. Scroll to the bottom of the problems. The following illustration shows the imaging drum components. 4 3 2 1 1 Handle 2 Imaging drum 3 Protective shield 4 Memory chip CAUTION: If toner
  • HP LaserJet M700 | User Guide - Page 81
    NOTE: Information about recycling used imaging drums is in the imaging drum box. Remove and replace the imaging drums 1. Open the front door. 2. Rotate the blue lever in front of the imaging drum to the left. 3. Grasp the handle of the used imaging drum and pull out to remove it. ENWW Replace the
  • HP LaserJet M700 | User Guide - Page 82
    all packaging for recycling the imaging drum. NOTE: Avoid touching the green imaging drum. Fingerprints on the imaging drum can cause print defects. 2 4 3 5. Support the imaging drum underneath with one hand while holding the handle with the other. Align the imaging drum with its slot on the
  • HP LaserJet M700 | User Guide - Page 83
    collection unit when the control panel prompts you. Item HP Toner Collection Unit Description Replacement toner-collection unit Cartridge number Not applicable Part number 3WT90A CAUTION: When the toner collection unit reaches the end of its life, the printer will stop printing to avoid damage
  • HP LaserJet M700 | User Guide - Page 84
    3. Grasp the front of the toner-collection unit and remove it from the printer. 4. Remove the new toner-collection unit from its packaging. 5. Install the new unit into the printer. Make sure the toner-collection unit is firmly in place. 74 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet M700 | User Guide - Page 85
    the left door. NOTE: If the toner-collection unit is not installed correctly, the left door does not close completely. To recycle the used toner-collection unit, follow the instructions included with the new toner-collection unit. 7. Close the front door. ENWW Replace the toner-collection unit 75
  • HP LaserJet M700 | User Guide - Page 86
    76 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet M700 | User Guide - Page 87
    /LaserJet. For current information, see www.hp.com/support/colorljM751. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet M700 | User Guide - Page 88
    information, click the Help (?) button in the print driver. 3. Click the tabs in the print driver to configure the available options. For example, set or to print on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option.
  • HP LaserJet M700 | User Guide - Page 89
    support. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties
  • HP LaserJet M700 | User Guide - Page 90
    the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with
  • HP LaserJet M700 | User Guide - Page 91
    Additional print tasks Go to www.hp.com/support/colorljM751. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom
  • HP LaserJet M700 | User Guide - Page 92
    software programs. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then
  • HP LaserJet M700 | User Guide - Page 93
    Printing: Select this option to print close to the paper edges. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/colorljM751. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the
  • HP LaserJet M700 | User Guide - Page 94
    Store print jobs on the printer to print later or print privately Introduction The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately. ● Create a stored job (Windows) ● Create a
  • HP LaserJet M700 | User Guide - Page 95
    or delayed printing. 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Job Storage menu. 4. In the Mode drop-down list, select
  • HP LaserJet M700 | User Guide - Page 96
    Print a stored job Use this procedure to print a job that is stored in the printer memory. 1. From the Home screen on the printer control panel, select Job Storage. 2. Under Stored Job to Print, select the name of the folder where the job is stored. 3. Select the name of the job, and then select
  • HP LaserJet M700 | User Guide - Page 97
    Information sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP's Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job
  • HP LaserJet M700 | User Guide - Page 98
    , Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include a hardware-integration pocket (HIP). Wi-Fi, Wi-Fi Direct Print, NFC
  • HP LaserJet M700 | User Guide - Page 99
    tab. 3. Select the option to enable Web Services. NOTE: Enabling Web Services might take several minutes. 4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process. AirPrint Direct printing using Apple's AirPrint is supported for iOS and from Mac computers running
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    system. NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting. 90 Chapter 4 Print ENWW
  • HP LaserJet M700 | User Guide - Page 101
    drives in the USB port near the control panel. It supports the following types of files: - .pdf - .prn . Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only) 1. web browser displays a There is a problem with this website's security certificate message
  • HP LaserJet M700 | User Guide - Page 102
    4. In the left menu, select Print from USB Drive Settings. 5. Select Enable Print from USB Drive. 6. Click Apply. Print USB documents 1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the
  • HP LaserJet M700 | User Guide - Page 103
    Enabled option. Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only) 1. Find the printer IP address opens. NOTE: If the web browser displays a There is a problem with this website's security certificate message when attempting to open the
  • HP LaserJet M700 | User Guide - Page 104
    94 Chapter 4 Print ENWW
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    /LaserJet. For current information, see www.hp.com/support/colorljM751. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet M700 | User Guide - Page 106
    Receive notification of printer and supplies events ● View and change network configuration The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use
  • HP LaserJet M700 | User Guide - Page 107
    a list of all printer events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services available for the printer. Shows a summary of the number
  • HP LaserJet M700 | User Guide - Page 108
    receive information about the printer. Set the language in which to display the HP Embedded Web Server information. Download and install printer firmware upgrade files. Set -statistics services. Provides connection information about third-party job-quota services. Print tab Table 5-3 HP Embedded
  • HP LaserJet M700 | User Guide - Page 109
    from a variety of reports and tests to help solve problems with the printer. Link to HP cloud-based online help to assist in troubleshooting printing issues. Export printer information to a file that can be useful for detailed problem analysis. NOTE: This item is available only if an administrator
  • HP LaserJet M700 | User Guide - Page 110
    HP Web Services tab Use the HP Web Services tab to configure and enable HP Web Services for this printer. It is necessary to enable HP Web Services to use the HP ePrint feature. Table 5-7 HP Embedded Web Server HP Web Services tab Menu Description Web Services Setup Connect this printer to HP
  • HP LaserJet M700 | User Guide - Page 111
    print server model. Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the parameters. ● Request, install, and manage digital certificates on the HP Jetdirect print server. ● Limit host access to this printer through
  • HP LaserJet M700 | User Guide - Page 112
    printing protocols, print services, discovery protocols, name resolution services, and configurationmanagement HP Embedded Web Server Other Links list Menu Description HP Instant Support Connect to the HP website to find solutions to printer problems. Shop for Supplies Connect to the HP
  • HP LaserJet M700 | User Guide - Page 113
    IP network settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com. View or change network settings Use the HP Embedded Web Server to view or
  • HP LaserJet M700 | User Guide - Page 114
    menus: ● Networking ● Ethernet ● TCP/IP ● IPV6 Settings 3. Select Enable, select On, and then press the OK button. 4. Open the Address menu. 5. Open the Manual Settings menu, and then select Address. Use the keypad to enter the address, and then press the OK button. Link speed and duplex settings
  • HP LaserJet M700 | User Guide - Page 115
    NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes only when the printer is idle. 1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: ● Networking ● Ethernet ● Link Speed 3. Select one of the
  • HP LaserJet M700 | User Guide - Page 116
    note of the password and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Customer Support at support.hp.com for the assistance required to completely reset the printer. 106 Chapter 5 Manage the printer ENWW
  • HP LaserJet M700 | User Guide - Page 117
    HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP Embedded Web Server. Encryption support: HP versatile timesaving features and robust functionality. Use the Security menu in the HP Embedded Web Server to configure the disk. Lock the formatter The formatter
  • HP LaserJet M700 | User Guide - Page 118
    Energy-conservation settings Introduction ● Set the idle settings ● Set the sleep timer and configure the printer to use 1 watt or less of power ● Set the sleep schedule Configure sleep settings to reduce power usage when the printer is idle. Set the idle settings This setting affects energy use
  • HP LaserJet M700 | User Guide - Page 119
    NOTE: By default, the printer will wake from Auto Off in response to any activity other than USB or Wi-Fi. For greater energy settings, you can set it to wake only to the power button by selecting Shut down (wake on power button only). 5. Select Done to save the settings. Set the sleep schedule Use
  • HP LaserJet M700 | User Guide - Page 120
    , monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product
  • HP LaserJet M700 | User Guide - Page 121
    updates software and firmware to fix any issues and to add features. To take advantage of the most current updates, download the most recent driver file, firmware file, or both from the Web. Go to www.hp.com/support/colorljM751. Click Drivers & Software. ENWW Software and firmware updates 111
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    112 Chapter 5 Manage the printer ENWW
  • HP LaserJet M700 | User Guide - Page 123
    jams ● Resolve print-quality problems ● Solve wired network problems For more information The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/colorljM751. HP's all-inclusive help for
  • HP LaserJet M700 | User Guide - Page 124
    for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the
  • HP LaserJet M700 | User Guide - Page 125
    structure by using the keypad buttons. If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 115
  • HP LaserJet M700 | User Guide - Page 126
    restarts automatically after the reset operation completes. Method two: Restore factory settings from the HP Embedded Web Server (networkconnected printers only) 1. Find the printer IP address. On the restarts automatically after the reset operation completes. 116 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 127
    quality. Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in a supported web browser on your computer, enter the printer IP
  • HP LaserJet M700 | User Guide - Page 128
    Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sure the paper size and type are set correctly on the printer control panel. 118 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 129
    tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 6-1 Size
  • HP LaserJet M700 | User Guide - Page 130
    1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint the paper. Return the stack of paper to the tray. 120 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 131
    the paper stack against a table before returning it to the tray. Figure 6-5 Technique for flexing the paper stack 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored
  • HP LaserJet M700 | User Guide - Page 132
    tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs -height markings Figure 6-7 Tab for the paper stack 122 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 133
    tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 6-8 Size
  • HP LaserJet M700 | User Guide - Page 134
    Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. ● Paper jam locations ● Auto-navigation for clearing locations 1 2 3 4 1 Output bin 2 Right door and fuser area 3 Tray 1 4 Tray 2 124 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 135
    instructions on the control panel. When you complete a step, the printer displays instructions HP guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual
  • HP LaserJet M700 | User Guide - Page 136
    visible in Tray 1, close Tray 1 and open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 126 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 137
    3. Gently pull out any jammed paper. 4. Gently pull out any jammed paper in the duplex area on the right door. 5. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. ENWW Clear paper jams 127
  • HP LaserJet M700 | User Guide - Page 138
    touch the fuser rollers. 8. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 128 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 139
    9. If paper is visible in the output bin, grasp the leading edge and gently remove it. 10. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 11. Close the right door. ENWW Clear paper jams 129
  • HP LaserJet M700 | User Guide - Page 140
    and remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 2. Pull the tray completely out of the printer by pulling and lifting it up slightly. and then pull it forward to remove it. 130 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 141
    4. Install and close the tray. 5. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 6. Gently pull out any jammed paper. ENWW Clear paper jams 131
  • HP LaserJet M700 | User Guide - Page 142
    fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 132 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 143
    10. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers.
  • HP LaserJet M700 | User Guide - Page 144
    13. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 14. Close the right door. 134 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 145
    Clear jams in the fuser (13.B9, 13.B2, 13.FF) Use the following procedure to check for paper in all possible jam locations inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.B9.XX Jam in fuser ● 13.B2.XX Jam in
  • HP LaserJet M700 | User Guide - Page 146
    fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 136 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 147
    6. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers.
  • HP LaserJet M700 | User Guide - Page 148
    9. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 10. Close the right door. 138 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 149
    Clear paper jams in the output bin (13.E1) Use the following procedure to clear jams in the output bin. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.E1.XX Jam at standard output bin 1. If paper is visible in the output bin,
  • HP LaserJet M700 | User Guide - Page 150
    2. Gently pull out any jammed paper. 3. Gently pull out any jammed paper in the duplex area on the right door. 4. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 140 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 151
    5. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 6.
  • HP LaserJet M700 | User Guide - Page 152
    inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. 142 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 153
    in tray 4 1. Open the tray and remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 2. Release two tabs at the back of the tray, and then pull the tray completely out of the printer. 3. Remove any paper
  • HP LaserJet M700 | User Guide - Page 154
    4. Install and close the tray. 5. Open the lower-right door. 6. Gently pull out any jammed paper. 144 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 155
    7. Close the lower-right door. 8. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 9. Gently pull out any jammed paper. ENWW Clear paper jams 145
  • HP LaserJet M700 | User Guide - Page 156
    fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 146 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 157
    13. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers.
  • HP LaserJet M700 | User Guide - Page 158
    16. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 17. Close the right door. 148 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 159
    in tray 5 1. Open the tray and remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 2. Release two tabs at the back of the tray, and then pull the tray completely out of the printer. 3. Remove the jammed
  • HP LaserJet M700 | User Guide - Page 160
    4. Open the lower-right door. 5. Gently pull out any jammed paper. 6. Close the lower-right door, and then install and close the tray. 150 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 161
    7. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 8. Gently pull out any jammed paper. 9. Gently pull out any jammed paper in the duplex area on the right door. ENWW Clear paper jams 151
  • HP LaserJet M700 | User Guide - Page 162
    the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers. 152 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 163
    13. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 14. If paper is visible in the output bin, grasp the leading edge and gently remove it. ENWW Clear paper jams 153
  • HP LaserJet M700 | User Guide - Page 164
    15. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 16. Close the right door. 154 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 165
    Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7) Use the following procedure to check for paper in all possible jam locations related to the 2,700-sheet highcapacity input (HCI) paper tray and inside the right door. When a jam occurs, the control panel
  • HP LaserJet M700 | User Guide - Page 166
    the printer. First pull the paper to the left, and then pull it forward to remove it. 6. Open the lower-right door. 156 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 167
    7. Remove any damaged sheets. 8. Close the lower-right door, and then install and close the right HCI tray. 9. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. ENWW Clear paper jams 157
  • HP LaserJet M700 | User Guide - Page 168
    10. Gently pull out any jammed paper. 11. Gently pull out any jammed paper in the duplex area on the right door. 12. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 158 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 169
    13. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
  • HP LaserJet M700 | User Guide - Page 170
    16. If paper is visible in the output bin, grasp the leading edge and gently remove it. 17. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 18. Close the right door. 160 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 171
    Introduction Use the information below to troubleshoot print-quality problems, including issues with image quality and color quality. The troubleshooting steps can help resolve the following defects: ● Blank pages ● Black pages ● Colors that do not align ● Curled paper ● Dark or light bands ● Dark
  • HP LaserJet M700 | User Guide - Page 172
    the tray. 4. Follow the control panel instructions to confirm or modify the paper type select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus toner-cartridge status Follow these steps to check the estimated life remaining in the toner problems ENWW
  • HP LaserJet M700 | User Guide - Page 173
    other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that
  • HP LaserJet M700 | User Guide - Page 174
    . Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts
  • HP LaserJet M700 | User Guide - Page 175
    from the HP Web site: www.hp.com/support/colorljM751. HP PCL 6 V3 driver HP PCL-6 V4 driver HP UPD PS driver HP UPD PCL 6 This printer-specific print driver supports Windows 7 and newer operating systems that support version 3 drivers. For a list of supported operating systems, go to www.hp.com/go
  • HP LaserJet M700 | User Guide - Page 176
    the calibration process has finished. 4. Wait while the printer calibrates, and then try printing again. Troubleshoot image defects Table 6-1 Image defects table quick reference Table 6-9 Light print on page 172 Table 168 Table 6-11 Streak defects on page 174 166 Chapter 6 Solve problems ENWW
  • HP LaserJet M700 | User Guide - Page 177
    Color plane registrations defects (color Make sure that the driver and tray print supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer. NOTE: The term "fusing" refers to the part of the printing process where toner
  • HP LaserJet M700 | User Guide - Page 178
    Enterprise hp.com. Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge 4. If the issue persists, go to support.hp.com. 168 Chapter 6 Solve problems
  • HP LaserJet M700 | User Guide - Page 179
    to support.hp.com. Table 6-5 Color plane registrations defects (color models only) Sample Description Possible solutions One or more color plane(s) is not aligned 1. with the other color defaults. 5. If the issue persists, go to support.hp.com. ENWW Resolve print-quality problems 169
  • HP LaserJet M700 | User Guide - Page 180
    type. 3. If the issue persists, go to support.hp.com. Toner rubs off along either edge of the 1. page. Enterprise models only: From the printer control panel, select Auto Include Margins and then reprint the document. 5. If the issue persists, go to support.hp.com. 170 Chapter 6 Solve problems
  • HP LaserJet M700 | User Guide - Page 181
    . 4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the issue persists, go to support.hp.com. ENWW Resolve print-quality problems 171
  • HP LaserJet M700 | User Guide - Page 182
    to redistribute the toner. 3. Mono models only driver. 4. Make sure that the cartridge is installed correctly. 5. Print a Supplies Status Page and check the life and usage of the cartridge. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. 172 Chapter 6 Solve problems
  • HP LaserJet M700 | User Guide - Page 183
    Extend the output bin extension. If the defect is caused by extreme paper curl, refer to the troubleshooting steps for "Output curl." Use a different paper type. ● The paper is a non-standard paper too full. 7. If the issue persists, go to support.hp.com. ENWW Resolve print-quality problems 173
  • HP LaserJet M700 | User Guide - Page 184
    page, in areas of fill or in sections with no printed content. On color models, these lines or streaks will also be visible on the ITB cleaning toner. 3. Print a cleaning page. 4. Check the toner level in the cartridge. 5. If the issue persists, go to support.hp.com. 174 Chapter 6 Solve problems
  • HP LaserJet M700 | User Guide - Page 185
    driver installation ● A periodic failure to print NOTE: If you have been experiencing intermittent loss of network connectivity, first update the printer firmware. For instructions on how to update the printer firmware, go to http://support.hp link. 4. If the problem continues, try a different
  • HP LaserJet M700 | User Guide - Page 186
    on the printer configuration page. 4. If you installed the printer using the HP standard TCP/IP port, select the box labeled Always print to this printer, causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The
  • HP LaserJet M700 | User Guide - Page 187
    dimensions, printer 14 double-sided printing Mac 82 Windows 79 drivers, supported 11 duplex printing Mac 82 duplex printing (double-sided) settings (Windows) 78 Windows 79 duplexer jams 139 duplexing manually (Mac) 82 manually (Windows) 79 E easy-access USB printing 91 electrical specifications 16
  • HP LaserJet M700 | User Guide - Page 188
    settings 98 security settings 100 supplies settings 99 troubleshooting tools 99 HP Embedded Web Server (EWS) features 96 network connection 96 HP ePrint 89 HP Web Jetadmin 110 HP Web Services enabling 100 I image quality check toner-cartridge status 162 imaging drums part numbers 58 information
  • HP LaserJet M700 | User Guide - Page 189
    problems toner collection unit 58 ports locating 6 power consumption 16 power connection locating 5 power switch locating 4 power usage 1 watts or less 108 print drivers, supported 11 print media loading in Tray 1 20 print on both sides Mac 82 manually, Windows 79 Windows 79 print settings HP
  • HP LaserJet M700 | User Guide - Page 190
    4 troubleshooting check toner-cartridge status 162 jams 125 network problems 175 paper feed problems 118 wired network 175 troubleshooting tools HP Embedded from 91 W Web browser requirements HP Embedded Web Server 96 Web sites customer support 114 HP Web Jetadmin, downloading 110 weight, printer
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www.hp.com/videos/LaserJet
www.hp.com/support/colorljM751
Color LaserJet Enterprise M751
User Guide