HP Model 744 Installing the A4315A and A4316A HCRX/VME Graphics Options - Page 50

Troubleshooting, Table 4-1., Troubleshooting HP-RT or HP-UX, Solution

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Troubleshooting Table 4-1. Troubleshooting HP-RT or HP-UX Problem (with HP-RT or HP-UX) No text during interactive search Distorted image during interactive search No video Distorted video Solution Check the video and power cable connections to the monitor and the system. Check the system for a fault indication. Power off the system and and make sure that you have correctly installed the option board. Check the video connections to the monitor and system. Verify that your monitor type is supported. Retry the procedure in Chapter 3, Section 1, making certain that you do not cause any keyboard input to occur until an undistorted image is displayed. Check the video and power cable connections to the monitor and the system. Check the system for a fault indication. Power off the system and make sure you have correctly installed the option board. Check the video cable connections. Verify that your monitor type is supported. Retry the procedure in Chapter 3, Section 1, making certain that you do not cause any keyboard input to occur until an undistorted image is displayed. 4-2

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Troubleshooting
4–2
Table 4–1.
Troubleshooting HP-RT or HP-UX
Problem (with HP-RT or HP–UX)
Solution
No text during interactive search
Check the video and power cable connec-
tions to the monitor and the system.
Check the system for a fault indication.
Power off the system and and make sure
that you have correctly installed the option
board.
Distorted image during interactive search
Check the video connections to the monitor
and system.
Verify that your monitor type is supported.
Retry the procedure in Chapter 3, Section 1,
making certain that you do not cause any
keyboard input to occur until an undistorted
image is displayed.
No video
Check the video and power cable connec-
tions to the monitor and the system.
Check the system for a fault indication.
Power off the system and make sure you
have correctly installed the option board.
Distorted video
Check the video cable connections.
Verify that your monitor type is supported.
Retry the procedure in Chapter 3, Section 1,
making certain that you do not cause any
keyboard input to occur until an undistorted
image is displayed.