HP N7710 User Guide - Page 4

Clean the feed roller ...24 Replace the feed roller and separation pad 26 7 Troubleshooting Scanner error codes ...28 Scanner initialization or hardware problems 29 Scanner does not start ...29 Scanner has stopped working correctly 30 Scanner operation problems 30 Scanner will not turn on ...31 Scanner lamp stays on ...31 Scanner does not scan right away 31 Scanner scans only one side of a double-sided page 31 Scanned image is fuzzy ...31 Scanned pages are out of order at the scan destination 31 Scanner is scanning items very slowly 31 The scan is completely black or completely white 32 Scanned images are not straight 32 Vertical white stripes appear on the printed page 32 Scan files are too large ...32 Scanner buttons are not working correctly 32 Buttons do not work ...32 An unexpected program opens when a button is pressed 33 Wrong HP Smart Document Scan Software profile is used when a button is pressed ...33 Scanner paper path problems 33 Paper jamming, skewing, misfeeds, or multiple-page feeds 34 Paper does not feed from the scanner 34 The bottom of the scanned image is cut off 34 The scanned images have streaks or scratches 35 An item loaded in the scanner jams repeatedly 35 Clear jams from the scanner paper path 35 Contact HP Support ...36 8 Advanced technical features Long pages ...37 Scanner hardware compression 37 Color dropout ...38 Misfeed (Multipick) Detection 38 Index...39 2