HP N7710 User Guide - Page 7

HP Smart Document Scan Software

HP Smart Document Scan Software guides you through the scanning process. To

open the software, double-click the

HP Smart Document Scan Software

icon on

the desktop. For more information, see

Scan from HP Smart Document Scan

Software

.

Main Window

The Main Window is displayed when you open the HP Smart Document Scan software.

Use this window to complete the following tasks:

•

Start a scan:

Load the original in the document feeder, select a profile, and then click

Scan

. The scan will be completed using the settings associated with the selected

profile.

•

Work with profiles:

Create and modify profiles to specify the scanner settings and

the actions to take on your scanned documents.

Scan Progress Window

The Scan Progress Window opens when you start a scan. Use this window to complete

the following tasks:

•

View thumbnails of the pages as they are scanned

•

Scan more pages

•

Rescan pages individually

•

Edit pages individually to crop, rotate, and deskew the images.

•

Reorganize or delete pages

•

Complete the scan and process the document

For more information, click

Help

on the HP Smart Document Scan Software menu bar.

HP Scanner Tools Utility

Use the HP Scanner Tools Utility to assign profiles to numbers, to configure the buttons

on the scanner front panel, and to find information about scanner settings, status, and

maintenance.

To open the utility, do one of the following:

•

Double-click the


icon on the desktop.

•

Press the

Tools

(

) button on the scanner front panel.

•

Click

Start

, point to

Programs

or

All Programs

, point to

HP

, point to

Scanjet

,

point to

N7710

, and then click


.

Use the

Buttons

tab to assign HP Smart Document Scan Software profiles to numbers

for quick access from the scanner front panel. For more information, see

Set up scan

profiles

.

Also use the

Buttons

tab to configure the behavior of the buttons on the scanner front

panel and to change the lamp setting.

Use the

Maintenance

tab to view the scanner usage and maintenance history, to run

a test scan pass, and to change the setting for maintenance alerts.

Scanner software

5

Section	Page
Contents	3
Scanner overview	5
What you can do with the scanner	5
Scanner hardware	6
Scanner lamp setting	6
Scanner software	6
HP Smart Document Scan Software	7
HP Scanner Tools Utility	7
Where to get additional information	8
Setup and Support Guide	8
User Guide	8
Online help	8
Accessibility	9
LCD Reader	9
Control of the scanner buttons	9
Use the document feeder	10
Document loading tips	10
Things to avoid	11
How to load documents	12
Load cards	15
Load flexible cards into the document feeder	15
Load a card into the card slot	16
Scan and copy	18
Basic scanning steps	18
Basic copying steps	18
Scan from the scanner buttons	19
Scan Document To button	19
Copy button	19
Tools button	19
Cancel button	19
Scan from HP Smart Document Scan Software	20
Scan from other software programs	20
Scan with one button press	20
Set up scan profiles	22
Set up a profile with HP Smart Document Scan Software	22
Assign profiles to numbers with the HP Scanner Tools Utility	23
Import and export profiles	23
Care and maintenance	24
HP Scanner Tools Utility Maintenance tab	24
Order maintenance and scanning supplies	24
Clean the scanner glass	24
Clean the paper path	25
Clean the feed roller	26
Replace the feed roller and separation pad	28
Troubleshooting	30
Scanner error codes	30
Scanner initialization or hardware problems	31
Scanner does not start	31
Scanner has stopped working correctly	32
Scanner operation problems	32
Scanner will not turn on	33
Scanner lamp stays on	33
Scanner does not scan right away	33
Scanner scans only one side of a double-sided page	33
Scanned image is fuzzy	33
Scanned pages are out of order at the scan destination	33
Scanner is scanning items very slowly	33
The scan is completely black or completely white	34
Scanned images are not straight	34
Vertical white stripes appear on the printed page	34
Scan files are too large	34
Scanner buttons are not working correctly	34
Buttons do not work	34
An unexpected program opens when a button is pressed	35
Wrong HP Smart Document Scan Software profile is used when a button is pressed	35
Scanner paper path problems	35
Paper jamming, skewing, misfeeds, or multiple-page feeds	36
Paper does not feed from the scanner	36
The bottom of the scanned image is cut off	36
The scanned images have streaks or scratches	37
An item loaded in the scanner jams repeatedly	37
Clear jams from the scanner paper path	37
Contact HP Support	38
Advanced technical features	39
Long pages	39
Scanner hardware compression	39
Color dropout	40
Misfeed (Multipick) Detection	40

HP N7710 User Guide - Page 7

HP Smart Document Scan Software, HP Scanner Tools Utility, Main Window, Start a scan - scanjet document scanner

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