HP ProLiant DL360e HP Smart Update Firmware DVD User Guide - Page 36
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments
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Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments • Verify that you can establish an SSH connection to the remote target server using the credentials within HP SUM by issuing the following command at a console prompt: ssh SSh 2101:db8:0:1::9 You must enter the root password for the target Linux server at the console to complete the IPv6 connection. • Validate that you can ping the remote target server. In Linux, you need to use the ping6 command to ping IPv6 addresses: ping6 . • Ensure you can ping the IPv6 loopback address: ping6 ::1. • Use the DNS hostname instead of IPv6 address to ensure the address is correct. • Use ipconfig to validate you have IPv6 addresses assigned to your NICs. For more information about troubleshooting your configuration, see the Linux IPv6 How-To at http:// www.linux.com/learn/docs/ldp/592-linuxipv6-howto. • For more information about setting up and troubleshooting IPv6 networks, see Getting Around IPv6 by Carla Schroder at http://www.enterprisenetworkingplanet.com/netsp/article.php/ 3634596. • Move back to an IPv4 network address to ensure HP SUM properly finds the remote target server without any issues. • You can copy HP SUM to the target servers and execute using the local installation method. Windows found new hardware message During the discovery progress, Windows might display the following pop-up message: Found New Hardware. This message appears because one of the self-discovery components is loading a new driver and the Windows operating systems discovers it as a new piece of hardware. Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source If HP SUM reports non-matching systems error when trying to build source Linux RPMs or installing Linux RPMs built from source, then the operating system on the target server does not match the operating system from which you are running HP SUM in one of the following ways: • The distribution of the operating system does not match. For example, Red Hat Enterprise Linux 4.7 and 4.8 would be a mismatch. • The architecture of the two operating systems does not match. For example, one server might be running an operating system with x86 architecture and the other with x86_64 architecture. • The kernel version running on the two systems does not match. Resolution options are: ◦ Run HP SUM on the target server itself instead of remotely deploying HP SUM. ◦ Build the driver RPM locally and take the resulting RPM file from the standard location (for example, /usr/src/redhat/RPMS/i686/.rpm) and then copy it back into the HP SUM repository. HP SUM picks up the pre-built RPM and enables you to deploy it anywhere you choose. 36 Troubleshooting