HP ProLiant DL360e HP Smart Update Firmware DVD User Guide - Page 39

11. Restart HP SUM. Performing these steps allows HP SUM to function, although after a period of time (ranging from minutes to hours), McAfee disables HP SUM access. Virtual Connect firmware upgrade using HP SUM fails if VC reports an invalid or bad health state Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in a good state. If the health state is invalid or bad, HP SUM does not upgrade the VC firmware. If a VC upgrade is attempted in an invalid or bad health state, the HP SUM installation fails or causes an outage. The details of the failure can be viewed in the Installation Log by clicking the View Installation log link in the Additional section. Some of the VCSU Health Status bad states are: • VC health is invalid or bad • VC module is not redundant • VC is not part of a domain • The user wants to select the order of deployment • The user wants to back up the configuration before flashing the VC firmware • Cannot authenticate to OA (bad OA IP or User/Password) or to VCM (bad VCM IP or User/Password) • Could not retrieve a list of modules in the domain or the module is empty • For any modules, the power is not ON, the hardware health is not OK, cannot connect to module IP address, or the module role is Unknown • OA version is version 3.00 or earlier, or the VLAN feature is enabled and VC modules are on a different VLAN ID than OA • VCM Domain checkpoint is not valid • VCM Module adjacent to the Primary VCM is not compatible with the Primary VCM Virtual Connect firmware upgrade using HP SUM fails if VC reports an invalid or bad health state 39