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HP ProLiant DL360e HP Smart Update Firmware DVD User Guide - Page 6

Obtaining the Smart Update Firmware DVD - gen8 manual

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Firmware type iLO 4 firmware Lights-Out 100 firmware Broadcom NIC firmware Intel NIC firmware NetXen NIC firmware Power PIC firmware Smart Array controller firmware SAS and SATA hard drive firmware behind Smart Array controllers SAS and SATA hard drive firmware behind non-Smart Array controllers Emulex, QLogic, and Brocade Fibre Channel Host Bus Adapter firmware Direct attach tape drive firmware Tape blade firmware support Onboard Administrator firmware Virtual Connect firmware HP 3Gb SAS BL Switch firmware** Supported by Smart Update Firmware DVD Yes, local and remote Yes, online with Linux, and Windows 2008, but not Windows 2003. Yes Yes, with the HP Intel online firmware upgrade utility Yes Yes Yes Yes No Yes Yes Yes Yes, online only Yes, online only Yes **Optionally, the HP 3Gb SAS BL Switch firmware can be updated by uploading a binary image file through the VSM product. This firmware is currently delivered as a binary image file on the HP website and must be downloaded and manually upgraded. The only method of flashing the MDS600 firmware in a blade environment is through the VSM software. NOTE: Because firmware might be able to update only in online or offline mode for some components, you may have to execute the Smart Update Firmware DVD both online and offline to update all the firmware in an enclosure. Obtaining the Smart Update Firmware DVD IMPORTANT: The HP Smart Update Firmware DVD is not shipped with ProLiant Gen8 servers and will be discontinued. Smart Update Firmware DVD 10.10 is the last version. Instead, use HP SPP. SPP is a comprehensive systems software and firmware solution delivered as a single ISO used to update HP ProLiant and BladeSystem servers and enclosures. You can download SPP from the HP website at www.hp.com/go/spp/download. The Smart Update Firmware DVD can be downloaded from the HP Technical Support website at http://www.hp.com/support. The HP SUM utility is available on the Smart Update Firmware DVD. To view the release set, see the compatibility tab of the HP BladeSystem Firmware Maintenance website at http://www.hp.com/go/bladesystemupdates. 6 Introduction

Section	Page
HP Smart Update Firmware DVD User Guide	1
Contents	3
1 Introduction	5
HP Smart Update Firmware DVD overview	5
Supported firmware	5
Obtaining the Smart Update Firmware DVD	6
Support limitations	7
2 Smart Update Firmware DVD contents	8
Release sets and bundles	8
100 series servers	8
Smart Update Firmware DVD powered by HP SUM	8
3 Deployment options	10
Host types	10
Deploying components online	11
Deploying offline	11
Using the HP USB Key Utility	11
Using a hard drive to deploy the components	13
Deploying components not on Smart Update Firmware DVD	13
Disabling BitLocker to permit firmware updates	13
Booting a Smart Update Firmware DVD over a network	15
Prerequisites	15
Setup	15
Configuring PXELINUX	15
Specifying the ISO Image Path	16
Supported network file systems	16
Deploying firmware and software simultaneously	17
4 Smart Update Firmware DVD Automatic Deployment Mode	18
Overview	18
Updating the firmware on a server	18
Updating an individual server locally	19
Updating an individual server remotely	19
Updating multiple servers simultaneously	19
Updating multiple enclosures simultaneously	20
RIBCL scripts	20
Sample scripts	21
Determining the success of an Automatic Mode deployment	23
Special modes	23
5 Advanced topics	24
Server virtualization detection and support	24
Configuring IPv6 networks	24
Configuring IPv6 for Windows Server 2003	24
Configuring IPv6 for Windows Server 2008	25
Configuring IPv6 for Linux	25
Configuring IPv6 networks with HP SUM	26
6 Troubleshooting	27
Recovering from a failed system ROM upgrade	27
Redundant ROM recovery	27
Redundant ROM recovery if the server does not boot from the redundant ROM	27
Recovering from a failed option ROM upgrade	27
Array controller ROMs	28
Lights-Out management ROMs	28
Recovering from an installation failure	28
Collecting trace directories	28
Recovering from a discovery failure	30
Troubleshooting connection errors	30
HP SUM hangs during discovery	30
Recovering from a loss of Linux remote functionality by configuring firewall settings	31
Recovering from a blocked program on Microsoft Windows	31
Configuring Windows firewall settings	31
Network ports used by HP SUM	31
Enabling ports in HP SUM	33
Recovering from operating system limitations when using a Japanese character set	34
Displaying the user-specified reboot message using a Japanese character set when running on a Linux operating system	34
Rebooting with the user-specified reboot message using a Japanese character set when running on a Windows operating system	34
Recovering from Fatal Error - application will exit message	34
Running in a directory path containing double-byte characters	34
Recovering a lost HP SUM connection	34
Smart Update Firmware DVD mounted using iLO virtual media	34
Troubleshooting HP SUM in IPv6 networks	34
Troubleshooting HP SUM in IPv6 Windows Server 2003 environment	35
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment	35
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments	36
Windows found new hardware message	36
Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source	36
Linux component version discrepancy for source RPMs	37
HP SUM displays No components found in the selected repository(ies) message	37
Installation of components failed with 'Update returned an error' when installing Linux RPMs	37
HP SUM fails on Windows Vista and Windows 7 due to McAfee firewalls	37
Virtual Connect firmware upgrade using HP SUM fails if VC reports an invalid or bad health state	39
Performing a Health check	40
7 Support and other resources	41
Information to collect before contacting HP	41
How to contact HP	41
Subscription service	41
Related information	41
Typographic conventions	42
HP Insight Remote Support software	42
8 Documentation feedback	44
Acronyms and abbreviations	45

Match case Limit results 1 per page

Supported by Smart Update Firmware DVD

Firmware type

Yes, local and remote

iLO 4 firmware

Yes, online with Linux, and Windows 2008, but not Windows

2003.

Lights-Out 100 firmware

Yes

Broadcom NIC firmware

Yes, with the HP Intel online firmware upgrade utility

Intel NIC firmware

Yes

NetXen NIC firmware

Yes

Power PIC firmware

Yes

Smart Array controller firmware

Yes

SAS and SATA hard drive firmware behind Smart

Array controllers

SAS and SATA hard drive firmware behind

non-Smart Array controllers

Yes

Emulex, QLogic, and Brocade Fibre Channel Host

Bus Adapter firmware

Yes

Direct attach tape drive firmware

Yes

Tape blade firmware support

Yes, online only

Onboard Administrator firmware

Yes, online only

Virtual Connect firmware

Yes

HP 3Gb SAS BL Switch firmware**

**Optionally, the HP 3Gb SAS BL Switch firmware can be updated by uploading a binary image

file through the VSM product. This firmware is currently delivered as a binary image file on the HP

website and must be downloaded and manually upgraded. The only method of flashing the

MDS600 firmware in a blade environment is through the VSM software.

NOTE:

Because firmware might be able to update only in online or offline mode for some

components, you may have to execute the Smart Update Firmware DVD both online and offline to

update all the firmware in an enclosure.

Obtaining the Smart Update Firmware DVD

IMPORTANT:

The HP Smart Update Firmware DVD is not shipped with ProLiant Gen8 servers

and will be discontinued. Smart Update Firmware DVD 10.10 is the last version. Instead, use HP

SPP. SPP is a comprehensive systems software and firmware solution delivered as a single ISO

used to update HP ProLiant and BladeSystem servers and enclosures. You can download SPP from

the HP website at

.hp

.co

m/go/s

pp/do

nload

The Smart Update Firmware DVD can be downloaded from the HP Technical Support website at

tp://w

.hp

.co

m/su

ppo

. The HP SUM utility is available on the Smart Update Firmware DVD.

To view the release set, see the compatibility tab of the HP BladeSystem Firmware Maintenance

website at

tp://w

.hp

.co

m/go/blade

pdat

Introduction