HP ProLiant DL360e HP Smart Update Firmware DVD User Guide - Page 41

7 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.com/go/assistance • Use the Contact hp link on the HP Support Center website: http://www.hp.com/go/hpsc • In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, conversations might be recorded or monitored. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. Related information Documents • HP Service Pack for ProLiant User Guide • HP Smart Update Manager User Guide • HP ProLiant Support Pack User Guide • HP iLO Scripting and Command Line Guide You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals Websites • The Smart Update Firmware DVD ISO is available at the download tab on the HP website at http://www.hp.com/go/foundation. • For general information on management products, see the HP Insight Foundation website at http://www.hp.com/go/foundation. Information to collect before contacting HP 41