HP ProLiant SL2500 HP ROM-Based Setup Utility User Guide - Page 212

Support and other resources, Information to collect before contacting HP, How to contact HP

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7 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.com/go/assistance • Use the Contact hp link on the HP Support Center website: http://www.hp.com/go/hpsc • In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, conversations might be recorded or monitored. Subscription service Receive, by email, support alerts announcing product support communications, driver updates, software releases, firmware updates, and customer-replaceable component information by signing up at http://www.hp.com/go/myadvisory. To change options for support alerts you already receive, click the Sign in link on the right. Related information The following HP websites provide access to HP product information and user documents: • HP BladeSystem: http://www.hp.com/go/bladesystem • HP Servers: http://www.hp.com/go/servers • HP Converged Network Adapters (CNA): http://www.hp.com/go/cna • HP Infrastructure products: http://www.hp.com/go/infrastructure • HP ProLiant Networking: http://www.hp.com/servers/networking • iLO: http://www.hp.com/go/ilo • Intelligent Provisioning: http://www.hp.com/go/intelligentprovisioning • Scripting Toolkit (STK): http://www.hp.com/go/ProLiantSTK 212 Support and other resources

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7 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
•
Software product name
•
Hardware product model number
•
Operating system type and version
•
Applicable error message
•
Third-party hardware or software
•
Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
•
See the Contact HP worldwide website:
h
t
tp://w
w
w
.hp
.co
m/go/a
s
sis
t
ance
•
Use the
Contact hp
link on the HP Support Center website:
h
t
tp://w
w
w
.hp
.co
m/go/hp
s
c
•
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
Subscription service
Receive, by email, support alerts announcing product support communications, driver updates,
software releases, firmware updates, and customer-replaceable component information by signing
up at
h
t
tp://w
w
w
.hp
.co
m/go/m
y
ad
v
is
o
r
y
.
To change options for support alerts you already receive, click the
Sign in
link on the right.
Related information
The following HP websites provide access to HP product information and user documents:
•
HP BladeSystem:
h
t
tp://w
w
w
.hp
.co
m/go/blade
s
y
s
t
e
m
•
HP Servers:
h
t
tp://w
w
w
.hp
.co
m/go/s
e
r
v
e
r
s
•
HP Converged Network Adapters (CNA):
h
t
tp://w
w
w
.hp
.co
m/go/cna
•
HP Infrastructure products:
h
t
tp://w
w
w
.hp
.co
m/go/inf
r
a
s
tr
u
c
tur
e
•
HP ProLiant Networking:
h
t
tp://w
w
w
.hp
.co
m/s
e
r
v
e
r
s/ne
t
w
o
r
king
•
iLO:
h
t
tp://w
w
w
.hp
.co
m/go/ilo
•
Intelligent Provisioning:
h
t
tp://w
w
w
.hp
.co
m/go/in
t
e
lli
ge
n
tpr
o
v
isi
o
ning
•
Scripting Toolkit (STK):
h
t
tp://w
w
w
.hp
.co
m/go/Pr
oL
i
an
t
S
TK
212
Support and other resources