HP ScanJet Pro 3000 User Guide - Page 4

Import and export scan shortcuts 17 Apply a background filter 17 HP EveryPage Ultrasonic 18 Mac software ...18 Scan documents 18 Scan to email ...19 Scan from other applications 19 3 Care and maintenance ...20 HP Scanner Tools Utility Maintenance tab (Windows 21 HP Utility (Mac) ...21 Order maintenance and scanning supplies 21 Clean the scanning strips ...21 Clean the paper path ...23 Clean the rollers ...24 Replace the roller and separation pad 27 4 Troubleshooting ...28 Basic troubleshooting tips ...29 Scanner installation troubleshooting 30 Check the cables ...30 Uninstall and then reinstall the HP Scanjet drivers and tools (Windows 30 Scanner initialization or hardware problems 32 Check the USB connection 33 Check that the scanner has power 34 Reset the scanner ...34 The scanner has stopped working correctly 35 Scanner operation problems ...36 Scanner will not turn on ...36 Scanner keeps turning off 36 Scanner does not scan right away 37 Scanner scans only one side of a two-sided page 37 Scanned pages are missing at the scan destination 37 Scanned image is fuzzy ...37 Scanned pages are out of order at the scan destination 38 Optimize scanning and task speeds 38 The scan is completely black or completely white 38 Scanned images are not straight 38 Vertical white stripes appear on the printed page 39 Vertical colored stripes appear on the printed page 39 Scan files are too large ...39 iv ENWW