HP XM600 hp kayak xm600 series 2, user's guide for minitower models
HP XM600 - Kayak - 128 MB RAM Manual
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- HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 1
HP Kayak XM600 Minitower User's Guide - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 2
Series 2 and HP Kayak XM600 This User's Guide covers the HP Kayak XM600 Series 2, equipped with socket-mounted processors. These PCs carry the model number P2190N and higher. A separate User's Manual is available for the HP Kayak XM600, equipped with slot-mounted processors. Each PC has a Support - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 3
HP Setup Program 20 Using Power Management 21 Manageability 21 Software and Drivers 21 2 Installing and Replacing Hardware Parts in Your PC Workstation 22 Removing and Replacing the Cover and Front Bezel 24 Replacing or Installing a Processor 26 Removing, Replacing and Upgrading Memory 29 - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 4
User's Guide Contents 3 Troubleshooting Your HP PC Workstation 51 If Your PC Does Not Start Properly 52 If Your PC Has a Hardware Problem 52 Using HP MaxiLife to Diagnose Problems 54 Pre-Boot Diagnostics 58 HP e-DiagTools Hardware Diagnostics Utility 59 Image Creation and Recovery CD-ROM 61 - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 5
of Microsoft Corporation. Pentium® is a registered trademark of Intel Corporation. Rambus and RDRAM are registered trademarks of Rambus Inc. Direct Rambus, Direct RDRAM and RIMM are trademarks of Rambus Inc. Hewlett-Packard France Business Desktop Division (BDD) 38053 Grenoble Cedex 9 France ©2000 - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 6
WARNING WARNING WARNING WARNING Important Warnings Avoid Electrical Shocks To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should only - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 7
them, to the dealer from whom you purchased your PC, or to HP so that they can either be recycled or disposed of in the correct . Never touch or remove the communications board without first removing the connection to the telephone network. Unpacking Your PC Workstation If you are in any doubt that - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 8
Operating System Online Help Start Help Contents This guide Information CD-ROM Find out about the different support options available, and how to troubleshoot your PC Workstation Troubleshooting and Support Quick User's Guide The paper manual that came with your PC HP Troubleshooting Guide - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 9
web site: http://www.hp.com/go/kayaksupport, then select HP Kayak XM600 from the drop-down menu. This includes: • Troubleshooting Guide - provides troubleshooting information. • Technical Reference Manual- provides detailed information about your PC Workstation, including system board switches, IRQs - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 10
data, refer to the PC workstation's data sheet on HP's website at: http://www.hp.com/desktops/kayak • Input voltage: 100 - 127, 200 - 250 V (switch select) • Input frequency: 50/60 Hz • Maximum output power: 320 W continuous • The maximum supported power consumption per PCI accessory slot is - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 11
easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories. 3 Position the PC Workstation so that its rear connectors are easily accessible. No tools are required to install your PC Workstation. However, if you plan to install an accessory board inside your - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 12
In connector Microphone connector Display connector Mouse connector Parallel port Workstation. USB accessories are not supported by all operating systems. Line Out Jack. The internal audio speaker is deactivated when you use the Line Out jack. External speakers should have a built-in power supply - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 13
Activity Light Power On/Off Button HP MaxiLife and its Liquid Crystal Display (LCD) Hard Disk Activity Light HP MaxiLife and its LCD screen helps you diagnose problems with your PC Workstation and provides system information you may need to obtain support. Press one of the LCD control buttons - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 14
-on feature will work only if the appropriate system board switch is set (the default setting is enabled). When you switch on the computer, it carries out the Power-On-SelfTest (POST) while the PC Workstation's logo is displayed. If you wish to view the details of this test, press the Esc key. If - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 15
on, the HP PC Workstation's logo is displayed. The PC Workstation performs a Power-On-Self-Test (POST). 2 The software initialization process starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomics advice for computer users), then asks - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 16
, or open web sites on the Internet. • Launch the Internet browser supplied with your system. • Lock or suspend your PC Workstation. • Access HP TopTools and customer information. • Mute or adjust the volume of the audio system. • A headphone and microphone can be connected directly to the keyboard - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 17
upgrade accessories. To check the configuration: 1 Turn on the display and then the PC Workstation. If the PC Workstation is already turned on, save your data and exit all programs, then restart the PC Workstation. Consult your operating system documentation for any special instructions concerning - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 18
and Using Your PC Workstation Using the HP Setup Program Using the HP Setup Program Use the Setup program to configure your PC Workstation (for example: setting up system and user passwords, installing and upgrading mass storage devices), and to solve configuration problems. It is recommended that - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 19
1 Setting Up and Using Your PC Workstation Using the HP Setup Program Security Menu Sub-menus are presented for changing the characteristics and values of the System Administrator Password, User Password, Power-on Password, Fixed Disk Boot Sector and for preventing unauthorized start-up from the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 20
Setting Up and Using Your PC Workstation Setting Passwords in the HP Setup Program Setting Passwords in the HP Setup Program You can set passwords to provide different levels of protection for your PC Workstation, the Administrator password, the User password and the Power-on password. You set these - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 21
www.hp.com/go/kayaksupport, you can download the latest drivers and BIOS for your PC Workstation. You can also register to obtain information on new driver availability automatically. Contact your dealer for an up-to-date list of supported devices or check the HP web site: http://www.hp.com/go/kayak - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 22
installing accessories and replacing hardware parts in your PC Workstation. Power Supply Unit Main Fan Spare supplied) - two 3½-inch shelves including a 1.44 MB floppy disk drive Contact your dealer for an up-to-date list of supported devices or check the HP web site: http://www.hp.com/go/kayak - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 23
and Replacing Hardware Parts in Your PC Workstation HP Kayak XM600 PC Workstation System Board Memory modules supporting two RDRAM modules Up to six accessory cards can be installed: - One Universal AGP PRO (graphics) - Five 32-bit PCI slots Support for one or two processors Primary IDE Connector - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 24
notices on pages 6 and 7. 1 Switch off the display and computer. Disconnect all power cables and any LAN or telecommunications cables. 2 Unscrew the two thumb screws located at the back of the PC Workstation. 3 Standing at the back of the PC Workstation, slide the cover towards you until it clicks - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 25
Replacing Hardware Parts in Your PC Workstation Removing and the PC, lower the cover onto the chassis (aligning the guide rail on the bottom inside edge of the cover with the bottom edge of the PC chassis). 4 Shut the cover ensuring that the guides on the top of the cover slide into the rails at the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 26
systems by installing a second processor in the vacant processor socket. The second processor must be of the same specification (type, speed and level-2 cache memory capacity) as the existing processor. Removing an Existing Processor 1 Switch off the display and PC Workstation. Disconnect all power - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 27
and Replacing Hardware Parts in Your PC Workstation Replacing or Installing a Processor 2 Remove the PC Workstation's cover (refer to page 24 for instructions). 3 Locate the second processor socket marked CPU 2 on the system board. Lift the ZIF lever and remove the processor terminator from the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 28
Windows NT 4 from a single-processor to a multi-processor system. Do not use the HP DualExpress! application when upgrading Windows 2000 from a single-processor to a multi-processor system. Using an installation Wizard, HP DualExpress! guides you through the operating system upgrade and will take - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 29
Web site at: http://www.hp.com/go/pcaccessories. Upgrading Memory The HP Kayak XM600 PC Workstation supports up to two RAMBUS Direct RAM (RDRAM) memory modules. If only one RDRAM module is installed, it must be installed in the socket nearest the processor(s). The unused memory socket must contain - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 30
and Replacing Hardware Parts in Your PC Workstation Removing, Replacing and Upgrading Memory 4 Install your new memory module, ensuring that the two notches on the bottom edge of the memory module are aligned with those of the socket. With the two retaining clips open, press the memory module fully - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 31
Replacing Hardware Parts in Your PC Workstation Removing and Replacing an Accessory Card Removing and Replacing an Accessory Card The HP Kayak XM600 has five 32-bit 33 MHz, 5 V PCI accessory card slots and one Universal AGP PRO slot on the system board. HP Kayak XM600 Minitower models support the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 32
Parts in Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices The PC has an integrated Ultra ATA-66 controller that supports to the drive's manual to see if you power and data cables. The data cables and connectors provided are shown below. Primary IDE cable supports - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 33
Workstation (SCSI models have an additional cable and connectors, refer to "Cables and Connectors (SCSI Models)" on page 34). Two of these are for IDE devices. • The ATA IDE cable supports two IDE devices. This cable is connected to the Primary IDE connector on the system board guide to check jumper settings - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 34
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices 16-bit SCSI Terminator . The external connector allows up to ten external devices to be connected. This gives a maximum of 15 (internal + external) devices that can be connected. The total length of the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 35
for 3.5-inch Floppy Disk Drive Power Cables for Hard Disk Drives, Zip Drives, Tape Drives, CD-RW, CD-ROM Drives and DVD drives Additional Guide Rails Guide rails are supplied for the installation of additional mass storage devices. These are inside the PC Workstation, four pairs attached on the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 36
drive. Refer to your operating system documentation for information on how to do this. 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover (refer to page 25 for instructions). 3 Disconnect the data and - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 37
IDE configuration. To install a second hard disk drive: 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover (refer to page 25 for instructions). 3 If the primary hard disk drive is installed in the top - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 38
it to the system board connector labeled THERMAL_SENSOR (positioned near the IDE and Floppy data cable connectors. 7 Connect the power and data cables to the second hard disk drive. Reconnect the power cables and the data cable to the primary hard disk drive. 8 Replace the PC Workstation's cover - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 39
a Device in a Front Access Bay 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front upper bezel (refer to page 24 for instructions). 3 Depending on the device to be installed, either - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 40
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing a Device in a Front Access Bay 5 Align the guide rails on both sides of the drive with the internal shelf guides and then slide the drive until it clicks into position. 6 Connect the power and data cables to the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 41
Drive (or DVD-Drive) 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front upper bezel (refer to page 24 for instructions). 3 Disconnect the power and data cables from the old drive. 4 Remove - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 42
the Floppy Disk Drive 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front upper bezel (refer to page 25 for these instructions). 3 Disconnect the power and data cables from the old drive - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 43
. Press F4 to confirm that you want to remove the device. The system configuration will be updated automatically. 1 Switch on the computer. 2 To enter the SCSI Configuration Utility press F6 when prompted during the PC Workstation's start-up routine. 3 Verify or modify the configuration of your new - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 44
and Replacing Hardware Parts in Your PC Workstation Replacing the Power Supply Unit Replacing the Power Supply Unit WARNING Removing the Power Supply Unit Hewlett-Packard does not support power supply upgrades. This information is provided to help you replace a defective power supply unit. For - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 45
Parts in Your PC Workstation Replacing the System Board Replacing the System Board Removing the System Board 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover (refer to page 24 for instructions - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 46
Replace the PC Workstation's cover (refer to page 25). Reconnect all the power and telecommunications cables. 10 After installing the system board, you need to update your BIOS. NOTE The latest BIOS for your PC and instructions on updating the BIOS are available from: www.hp.com/go/kayaksupport - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 47
Parts in Your PC Workstation Replacing the Main Chassis Fan Replacing the Main Chassis Fan Removing the Fan 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover (refer to page 24 for instructions - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 48
display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front upper and lower bezels. Refer to page 25 for these instructions. 3 Disconnect the cables from their connectors located on the system board and guide pins - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 49
and Replacing Hardware Parts in Your PC Workstation System Board Switches System Board Switches There are ten system board switches used for configuration, numbered from 1 to 10. Of these a certain number are reserved and should not be modified, otherwise it could lead to a system failure. Switch - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 50
Parts in Your PC Workstation Replacing or to the dealer from whom you purchased your PC Workstation, or to HP, so that they can be either recycled or disposed Disconnect the PC Workstation's power supply cord and any connection to a telecommunications network. 1 Remove the PC Workstation's cover ( - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 51
CD-ROM. • Frequently Asked Questions. • What to do if you need more help. • What to do before contacting HP Support. For more detailed information, refer to the Troubleshooting Guide, available on HP's web site at http://www.hp.com/go/kayaksupport, then select HP Kayak XM600 from the drop-down menu. - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 52
and Makes a Noise or Beeps Check that... How The part of your configuration for which the Power-On Self Test has detected an error. Refer to "Using HP MaxiLife to Diagnose Problems" on page 54. Refer to the Troubleshooting Guide available from HP's web site at: www.hp.com/go/Kayaksupport If - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 53
page 59. The Power-On Self Test Results In an Error on HP MaxiLife Status Panel What to do • Refer to "Using HP MaxiLife to Diagnose Problems" on page 54. • Press F2 to enter Setup.1 1. For more information on the Setup program, refer to the Troubleshooting Guide, available on the HP web at: www - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 54
the LCD status panel. If this happens, one of the following screens could appear. ERROR ! CPU Socket ERROR ! Power Supply ERROR ! Board PLL Check that the processor is correctly inserted in CPU slot. Check the power supply and power cable connections. Check that the system board is connected - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 55
to Diagnose Problems Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: HP Kayak XM600 INFO SERVICES ERROR ERROR DESCRIPTION No errors occurred. A POST error occurred. Refer to the Troubleshooting Guide for more - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 56
the next time your PC Workstation is powered on. For support purposes, POST steps are shown as POST codes (for example, a post code = step xx in the Power-On Self Test) and displayed on the LCD as follows: HP Kayak XM600 POST Code xx Post steps will be displayed on the LCD the next time your PC - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 57
3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button. CPU Socket Next For example, if the processor is - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 58
OK Processor absent, not correctly connected or ZIP socket not closed Power supply is in protected mode No memory, bad memory modules, incompatible memory module Graphics card problem PnP/PCI initialization problem Corrupted BIOS. You need to activate crisis recovery procedure Defective system board - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 59
hardware configuration. • Provide precise information to an HP support agent so they can solve any problems quickly and effectively. For more information about this utility, refer to the e-DiagTools Hardware Diagnostics User's Guide, available on the HP web site in PDF (Adobe Acrobat) format - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 60
DiagTools starts, it will display a welcome screen. Follow the on-screen instructions to perform the diagnostic tests. The diagnostics utility will automatically detect the complete hardware configuration of your system before any tests are performed. Producing a Support Ticket To produce a complete - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 61
Troubleshooting Your HP PC Workstation drivers which are supplied in a "browseable area" of the CD-ROM. • Copy OS Master Files: For use when Windows prompts you to insert the operating system media when installing additional drivers. • HP e-DiagTools: Checks the system recovery, upgrade or downgrade, - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 62
3 Troubleshooting Your HP PC Workstation Image Creation and Recovery CD-ROM Performing a Recovery, Upgrade or Downgrade Ì The PC model must match the CD-ROM (the CD-ROM is locked to a specific PC model). Ì Backup all data files and, if necessary, software applications. Ì It is recommended upgrading - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 63
it later. If your PC Workstation does not have any SCSI drives, a message displaying "At least one service failed to start". You can remove the driver through Control Panel > SCSI To complete the recovery, you will need to install drivers recommended by Hewlett-Packard which are available from the - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 64
A: Your PC may have been infected by a virus. Run an antivirus utility on your PC. If the problem continues, update your PC's BIOS. You can download the BIOS and updating instructions from www.hp.com/go/kayaksupport. Try reducing your demands on the PC by closing applications when you are not using - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 65
the problem. • If possible, have your system up and running and close by when you call. • We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morning and early evening). Refer to the HP Quick User's Guide for more information. You can learn more about HP service - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 66
can also use the System Info feature of HP MaxiLife to get this information (refer to "Other Features" on page 55). • There may be some compatibility problems with non-HP memory modules. HP supports and recommends only HP supplied memory modules. Question or Problem Write down a brief description - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 67
3 Troubleshooting Your HP PC Workstation Collecting Information Before Contacting HP Support 67 - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 68
43 control panel, 13 cover removing, 24 replacing, 25 D diagnosing hardware problems, 59 disabling sound, 64 disk drives installing, 32 downloadable documentation, 9 drivers downloading, 21 latest HP, 64 Dual Processors Installation, 26 Windows 2000 Configuration, 28 Windows NT4.0 Configuration, 28 - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 69
, 6 multi-processor system, 26 P password setting, 20 passwords system board switch, 49 PC Workstation overview, 22 starting, 14 starting and stopping, 14 starting first time, 14 stopping, 15 troubleshooting, 51 unpacking, 11 POST errors, 58 power management using, 21 power supply unit installing - HP XM600 | hp kayak xm600 series 2, user's guide for minitower models - Page 70
troubleshooting your PC, 51 U unpacking the PC Workstation, 11 updating BIOS, 65 URL for downloadable documentation, 9 for downloading software and drivers, 21 for HP TopTools information, 21 for Kayak support, 51, 52, 53 for latest HP drivers, 64 for obtaining HP DiagTools, 59 for updating the BIOS
HP Kayak XM600 Minitower
User’s Guide