HP Z3100 HP Designjet Z3100 Photo Printer Series - Quick Reference Guide - Page 64

Troubleshooting print-quality issues ● If you have defined a custom page size with very narrow margins, the printer may impose its own minimal margins, clipping your image slightly. You may want to consider using a larger paper size, or borderless printing (see Select margins options on page 31). ● If your image contains its own margins, you may be able to print it successfully by using the Clip Contents by Margins option (see Select margins options on page 31). ● If you are trying to print a very long image on a roll, check that your software is capable of printing an image of that size. ● You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough. ● If necessary, reduce the size of the image or document in your software application, so it fits between the margins. There is another possible explanation for a clipped image. Some applications, such as Adobe Photoshop, Adobe Illustrator, and CorelDRAW, use an internal 16-bit coordinate system which means that they cannot handle an image of more than 32,768 pixels. If you try to print an image larger than this from these applications, the bottom of the image will be clipped. To print the whole image, try these suggestions: ● Reduce the resolution so that the whole image requires fewer than 32,768 pixels. The Windows driver dialog includes an option called 16-bit App. Compatibility, which can be used to reduce the resolution of such images automatically. You can find this option in the Advanced tab, under Document Options > Printer Features. ● Save the file in another format, such as TIFF or EPS, and open it with another application. ● Use a RIP to print the file. 58 Chapter 9 Troubleshooting print-quality issues ENWW