HP Z3100 HP Designjet Z3100ps GP Photo Printer Series - Quick Reference Guide - Page 50

Speed, Quality, More Passes, Gloss Enhancer

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Page 50 highlights

Print-quality issues The whole image is blurry or grainy 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Check that you are printing on the correct side of the paper. 3. Check that you are using appropriate print-quality settings (see Printing on page 25). In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level. For instance, if you have set the Print Quality slider to Speed, try setting it to Quality; if you have already set it to Quality, try selecting custom options and then More Passes. If you change the print-quality settings, you may wish to reprint your job at this point in case the problem has been solved. 4. If you are using gloss enhancer, you can reduce grain by turning it off. Select the custom print quality options, and set Gloss Enhancer to Off. 5. Try aligning the printheads. See Using your printer on DVD. After alignment, you may wish to reprint your job in case the problem has been solved. 6. Go to the front panel and press the View loaded paper key to see the paper advance calibration status. If the status is RECOMMENDED, you should perform paper advance calibration: see Using your printer on DVD. If the problem persists despite all the above actions, contact your customer service representative for further support. ENWW The whole image is blurry or grainy 45

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The whole image is blurry or grainy
1
.
Check that the paper type you have loaded corresponds to the paper type
selected in the front panel and in your software. To check on the front panel,
use the
View loaded paper
key.
2
.
Check that you are printing on the correct side of the paper.
3
.
Check that you are using appropriate print-quality settings (see
Printing
on page
25
). In some cases, you can overcome a print-quality problem merely
by selecting a higher print-quality level. For instance, if you have set the Print
Quality slider to
Speed
, try setting it to
Quality
; if you have already set it
to
Quality
, try selecting custom options and then
More Passes
. If you change
the print-quality settings, you may wish to reprint your job at this point in case
the problem has been solved.
4
.
If you are using gloss enhancer, you can reduce grain by turning it off. Select
the custom print quality options, and set
Gloss Enhancer
to
Off
.
5
.
Try aligning the printheads. See
Using your printer
on DVD. After alignment,
you may wish to reprint your job in case the problem has been solved.
6
.
Go to the front panel and press the
View loaded paper
key to see the paper
advance calibration status. If the status is RECOMMENDED, you should perform
paper advance calibration: see
Using your printer
on DVD.
If the problem persists despite all the above actions, contact your customer service
representative for further support.
ENWW
The whole image is blurry or grainy
45
Print-quality issues