HP Z3100 HP Designjet Z3100ps GP Photo Printer Series - Quick Reference Guide - Page 55

Front-panel errors Table 10-1 Text messages (continued) Message Recommendation Paper too small to print paper advance calibration Unload paper and load larger paper. Paper too small to scan paper advance calibration Unload paper and load larger paper. PDL Error: Ink system not ready Clean the printheads. See Using your printer on DVD. PDL Error: Job clipped The image is too large for the paper or for the printer. Load larger paper if possible, or reduce the image size. PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PDL Error: out of paper Load more paper. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. PDL Error: print mode error The paper type or print quality specified for the job are incorrect. Change the loaded paper type or the print settings. PDL Error: printing error Try sending the job again. PDL Error: virtual memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. Printhead alignment error: paper too small Unload paper and load larger paper. Replace [color] cartridge Replace the cartridge. See Using your printer on DVD. Reseat [color] cartridge Remove and reinsert the same cartridge. See Using your printer on DVD. Update: failed. Invalid file Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 10-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 21, 21.1, 22.0, 22.1, 22.2, 22.3, 24 Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 53. Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 53. 50 Chapter 10 Front-panel error messages ENWW