HP Z3100 HP Designjet Z3100ps GP Photo Printer Series - Quick Reference Guide - Page 54

Front-panel errors 10 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. See Contact HP Support on page 53. Table 10-1 Text messages Message Recommendation [Color] cartridge has expired [Color] cartridge is missing [Color] cartridge is out of ink [Color] printhead #[n] error: not present [Color] printhead #[n] error: please remove [Color] printhead #[n] error: replace [Color] printhead #[n] error: reseat [Color] printhead #[n] out of warranty [Color] printhead #[n] warranty warning IO error IO warning Paper advance calibration pending Replace the cartridge. See Using your printer on DVD. Insert a cartridge of the correct color. See Using your printer on DVD. Replace the cartridge. See Using your printer on DVD. Insert the correct printhead. See Using your printer on DVD. Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See Using your printer on DVD. Remove the non-functional printhead and insert a new printhead. See Using your printer on DVD. Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See Using your printer on DVD. The printhead's warranty has ended, because of the length of time it has been in operation or because of the volume of ink used. See Legal Information. The printhead's warranty may be invalidated by the use of the wrong kind of ink. See Legal Information. Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 53. Try again; if the problem persists, contact HP Support. See Contact HP Support on page 53. Perform paper advance calibration. See Using your printer on DVD. ENWW 49