HP dx2700 Service Reference Guide: HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF Bu - Page 96

Solving Memory Problems, Power LED flashes GREEN

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Troubleshooting Without Diagnostics Solving Memory Problems Ä CAUTION: For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the system will not boot the operating system. Solving Memory Problems Problem Cause System will not boot or does not function properly after installing additional memory modules. Memory module is not the correct type or speed or the new memory module is not seated properly. Out of memory error. Memory count during POST is wrong. Insufficient memory error during operation. Power LED flashes GREEN five times, once every second, followed by a two second pause. Also, five simultaneous beeps will be heard. Memory configuration may not be set up correctly. You have run out of memory to run the application. The memory modules may not be installed correctly. Too many Terminate and Stay Resident programs (TSRs) are installed. You have run out of memory for the application. Memory is installed incorrectly or is bad. Solution Replace module with the correct industry-standard device for the computer. ECC memory modules are not supported. Use the Device Manager to check memory configuration. Check the application documentation to determine the memory requirements. Check that the memory modules have been installed correctly and that proper modules are used. Delete any TSRs that you do not need. Check the memory requirements for the application or add more memory to the computer. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. D-16 431672-001 Service Reference Guide

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D–16
431672-001
Service Reference Guide
Troubleshooting Without Diagnostics
Solving Memory Problems
Ä
CAUTION:
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC
memory. Otherwise, the system will not boot the operating system.
Solving Memory Problems
Problem
Cause
Solution
System will not boot or
does not function properly
after installing additional
memory modules.
Memory module is not
the correct type or
speed or the new
memory module is not
seated properly.
Replace module with the correct
industry-standard device for the
computer.
ECC memory modules are not
supported.
Out of memory error.
Memory configuration
may not be set up
correctly.
Use the Device Manager to check
memory configuration.
You have run out of
memory to run the
application.
Check the application
documentation to determine the
memory requirements.
Memory count during POST
is wrong.
The memory modules
may not be installed
correctly.
Check that the memory modules
have been installed correctly and
that proper modules are used.
Insufficient memory error
during operation.
Too many Terminate
and Stay Resident
programs (TSRs) are
installed.
Delete any TSRs that you do
not need.
You have run out of
memory for the
application.
Check the memory requirements for
the application or add more
memory to the computer.
Power LED flashes GREEN
five times, once every
second, followed by a two
second pause. Also, five
simultaneous beeps will be
heard.
Memory is installed
incorrectly or is bad.
1. Reseat DIMMs.
2.
Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.