IBM 68666AU User Guide - Page 127
Other diagnostic programs, Using the ConfigSafe program, CoSession Remote 32
![]() |
View all IBM 68666AU manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 127 highlights
Other diagnostic programs Your computer also contains diagnostic programs designed specifically for the Windows NT Workstation operating environment. Because these diagnostics work with the operating system, they not only test the hardware, but they also analyze certain software components of your computer. They are especially useful in isolating problems related to the operating system and device drivers. PC-Doctor for Windows To use the PC-Doctor for Windows programs: 1. If you have not already done so, install the program onto your hard disk. For information about installing software from the Software Selections CD, see "Installing additional software" on page 21. 2. To run the program after it is installed, select it from the Programs choice on the Windows Start menu and follow the instructions on the screen. Help is available online. CoSession Remote 32 CoSession Remote 32 availability varies by computer model and country. CoSession Remote 32 is a remote-control diagnostic program that can be used by another individual, such as your network administrator, to help diagnose problems with your computer from a remote location. CoSession Remote 32 is provided on the Software Selections CD that comes with your computer. To use CoSession Remote 32, it must be installed on your computer, and your computer must have a modem or a LAN connection. Important Before attempting to use CoSession Remote 32, contact your network administrator for specific instructions on setting up and using the program. Using the ConfigSafe program ConfigSafe can be used as a troubleshooting tool, especially if problems develop after you install a new application or option. Before you make any changes to your system configuration, use ConfigSafe to take a snapshot of your current, working Windows NT Workstation configuration. If you have preinstalled software, ConfigSafe automatically takes a snapshot of your initial Windows NT Workstation configuration settings when you first start Chapter 6. Troubleshooting 111
![](/manual_guide/products/ibm-68666au-user-guide-ea9d9ca/127.png)