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IBM 887022X Maintenance Manual - Page 28

Remote, console, redirection

UPC - 000435151957

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v Restore Settings Select this choice to cancel the changes you have made in the settings and restore the previous settings. v Load Default Settings Select this choice to cancel the changes you have made in the settings and restore the factory settings. v Exit Setup Select this choice to exit from the Configuration/Setup Utility program. If you have not saved the changes you have made in the settings, you are asked whether you want to save the changes or exit without saving them. Additional Configuration/Setup Utility menu choices With IBM Remote Supervisor Adapter in the server, you can view the following additional menu choices: v System Card Data Select this choice to display information about the server. v PCI Slot/Device Information Select this choice to view the properties of adapters installed in PCI slots. v Administrator Password Select this choice to set or change the administrator password. v Remote Control Security Settings Select this choice to set a remote-control password. When you set a remote-control password, you can also set the number of times the wrong remote-control password can be entered before the user is locked out of the server, and the duration before another attempt is allowed. v Remote Supervisor Adapter Settings Select this choice to view the MAC address, IP address, subnet mask address, and gateway information and to set the DHCP control. For a list of supported options for the server, go to http://www.ibm.com/pc/us/compat/. Remote console redirection From the Device I/O Ports choice, you can enable and configure the remote console redirection through the Remote Console Redirection submenu. The Devices and I/O Ports choice is on the full Configuration/Setup menu only. Complete the following steps to enable and configure the remote console redirection feature: 1. Ensure that you have installed and enabled the serial port that comes with the server. See "Installing the serial port" on page 91. 2. From the Devices and I/O Ports choice, use the Up Arrow and Down Arrow keys (↑ and ↓) to select Remote Console Redirection; then, press Enter. The Remote Console Redirection window opens. 3. In the Remote Console Redirection window Enable the remote console redirection and enter the necessary settings for the server to work with a remote console. Note: The remote console settings must match those in the Remote Console Redirection window to ensure proper operation. 4. Once you have made the necessary changes, press Esc. 18 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	12
Notices and statements used in this book	12
Features and specifications	13
Server controls and indicators	14
Front view	14
Rear view	16
Remote Supervisor Adapter II-EXA models	16
Remote Supervisor Adapter models	16
Server power features	19
Turning on the server	19
Turning off the server	20
IBM Director	21
The UpdateXpress program	22
Chapter 2. Configuration	23
Using the Configuration/Setup Utility program	24
Starting the Configuration/Setup Utility program	24
Configuration/Setup Utility menu choices	24
Additional Configuration/Setup Utility menu choices	28
Remote console redirection	28
Passwords	29
Power-on password	29
Administrator password	30
Using the ServerGuide Setup and Installation CD	30
ServerGuide features	31
Setup and configuration overview	31
System Partition	32
Typical operating-system installation	32
Setting up or updating multiple servers	33
Installing your operating system without ServerGuide	34
Configuring the Gigabit Ethernet controller	34
Updating the integrated system management firmware	34
Using the LSI Logic Configuration Utility program	35
Using ServeRAID Manager	35
Configuring the controller	36
Using express configuration	36
Using custom configuration	37
Viewing the configuration	39
Getting assistance	40
Remote Supervisor Adapters	42
Identifying the Remote Supervisor Adapter	42
Setting up the Remote Supervisor Adapter II-EXA	43
Remote Supervisor Adapter II-EXA features	43
Setup requirements	44
Cabling and configuring the Remote Supervisor Adapter II-EXA	45
Configuring and connecting to the ASM interconnect network	50
Setting up the Remote Supervisor Adapter	54
Remote Supervisor Adapter features	54
Setup requirements	55
Cabling and configuring the Remote Supervisor Adapter	56
Using the ASM interconnect network	66
Using the PXE boot agent utility program	70
Starting the PXE boot agent utility program	70
PXE boot agent utility menu choices	70
Chapter 3. Diagnostics	71
General checkout	71
Diagnostic tools overview	73
POST	73
POST in a partitioned environment	73
Error logs	75
Viewing error logs from the Configuration/Setup Utility program	75
Viewing error logs from the diagnostic programs	75
Light path diagnostics	75
Diagnostic programs and error messages	78
Text messages	79
Starting the diagnostic programs	80
Viewing the test log	81
Viewing the System Error log	81
Verifying scalability and RXE cabling	82
Scalability cabling	83
RXE cabling	83
Testing the scalability and RXE cabling	84
Recovering BIOS code	85
Ethernet controller troubleshooting	86
Chapter 4. Installing options	89
Installation guidelines	89
Working inside the server with power on	89
Handling static-sensitive devices	90
System reliability considerations	90
Major components of the xSeries 445	91
Opening the cover	92
Removing and replacing the bezel	93
Removing and replacing a hot-swap power supply	94
PCI and PCI-X adapters	96
PCI and PCI-X adapter considerations	96
Cabling a ServeRAID adapter	99
Installing the serial port	101
Installing or replacing a drive	104
Hot-swap hard disk drive	104
Diskette drive	105
DVD-ROM drive	106
SMP Expansion Module	107
Removing and Installing the SMP Expansion Module and cover	108
Removing the SMP Expansion Module and cover	108
Installing the SMP Expansion Module and cover	111
Memory modules	115
Active Memory	117
Removing and replacing DIMMs	118
Hot-replace DIMMs	120
Hot-add memory	122
Installing and replacing a microprocessor	126
Replacing and troubleshooting fans	132
Replacing fans 1 and 2	132
Replacing fans 3 and 4	133
Closing the cover	135
Connecting the cables	136
SMP Expansion Port cabling	137
One server with two SMP Expansion Modules	138
Two servers with four SMP Expansion Modules (16-way)	139
RXE Expansion and Management Port cabling	143
One server with one SMP Expansion Module	143
One server with two SMP Expansion Modules	145
Two stand-alone servers	146
16-way configuration	148
Scalable partitions	150
Creating a scalable partition	151
Deleting a scalable partition	153
Power cabling	153
SCSI cabling	153
USB cabling	154
Video cabling	154
Mouse cabling	154
Keyboard cabling	154
Gigabit Ethernet cabling	154
Remote Supervisor Adapter cabling	154
Chapter 5. I/O connectors and indicators	155
Universal Serial Bus ports	156
USB cables and hubs	156
USB-port connectors	156
Keyboard connector	156
Video connector	156
Auxiliary-device (pointing device) connector	157
RXE Expansion Port	157
SMP Expansion Port	157
Serial Port	157
Remote Supervisor Adapter communication ports	158
Remote Supervisor Adapter II-EXA connectors and LEDs	158
Remote Supervisor Adapter connectors and LEDs	159
Gigabit Ethernet port	160
Configuring the Gigabit Ethernet controller	160
Ethernet port connector	161
Chapter 6. FRU information (service only)	163
Replacing the battery	164
Thermal grease	167
PCI brick	168
Center plane	169
Center plane connectors, jumpers and LEDs	169
Center plane connectors and jumpers	169
Center plane LEDs	170
Force power-on	170
Center plane replacement	170
PCI-X board	172
PCI-X board internal connectors and LEDs	172
Service jumpers	173
PCI-X board replacement	174
I/O board	176
I/O board internal connectors	176
I/O board replacement	176
Riser card and Remote Supervisor Adapter (system management board)	179
Remote Supervisor Adapter component locations	179
Remote Supervisor Adapter II-EXA	179
Remote Supervisor Adapter component locations	179
Riser card and Remote Supervisor Adapter replacement	180
Top cover assembly	182
Top power board	184
DASD backplane	185
Media bay card	186
SMP board	187
SMP Expansion Module switches and connectors	188
SMP Expansion Module LEDs	189
AC box assembly mechanism	190
Media extract mechanism	192
Power/reset card assembly	193
Active PCI assembly	194
Light path card	195
Chapter 7. Symptom-to-FRU index	197
Beep symptoms	198
No beep symptoms	200
Light path LED errors	200
Level 1 light path	200
Level 2 light path	201
Level 3 light path	203
System Error log entries	204
POST/BIOS messages	204
SMI Handler messages	205
Service processor messages	208
Diagnostic error codes	221
POST error codes	234
12v bus faults	239
Error symptoms	240
Power LED errors	250
SCSI error messages	252
ServeRAID (ISPR) error procedures	252
ServeRAID error codes	254
Undetermined problems	256
Problem determination tips	257
Chapter 8. Parts listing, Type 8870	259
System	259
Figure A	262
Keyboard CRUs	264
Power cord FRUs	265
Chapter 9. Related service information	267
Safety information	267
General safety	267
Electrical safety	268
Safety inspection guide	269
Handling electrostatic discharge-sensitive devices	270
Grounding requirements	270
Safety notices (multilingual translations)	270
Appendix A. Getting help and technical assistance	309
Before you call	309
Using the documentation	309
Getting help and information from the World Wide Web	310
Software service and support	310
Hardware service and support	310
Appendix B. Notices	311
Edition notice	311
Trademarks	312
Important notes	312
Product recycling and disposal	313
Battery return program	313
Electronic emission notices	314
Federal Communications Commission (FCC) statement	314
Industry Canada Class A emission compliance statement	314
Australia and New Zealand Class A statement	314
United Kingdom telecommunications safety requirement	314
European Union EMC Directive conformance statement	314
Taiwanese Class A warning statement	315
Chinese Class A warning statement	315
Japanese Voluntary Control Council for Interference (VCCI) statement	315

Match case Limit results 1 per page

Restore

Settings

Select

this

choice

cancel

the

changes

you

have

made

the

settings

and

restore

the

settings.

Load

Default

Settings

Select

this

choice

cancel

the

changes

you

have

made

the

settings

and

restore

the

factory

settings.

Exit

Setup

Select

this

choice

exit

from

the

Configuration/Setup

Utility

program.

you

have

not

saved

the

changes

you

have

made

the

settings,

you

are

asked

whether

you

want

save

the

changes

exit

without

saving

them.

Additional

Configuration/Setup

Utility

choices

With

IBM

Remote

Supervisor

Adapter

the

server,

you

can

view

the

following

additional

choices:

System

Card

Data

Select

this

choice

display

information

about

the

server.

PCI

Slot/Device

Information

Select

this

choice

view

the

properties

adapters

installed

PCI

slots.

Administrator

Password

Select

this

choice

set

change

the

administrator

password.

Remote

Control

Security

Settings

Select

this

choice

set

remote-control

password.

When

you

set

remote-control

password,

you

can

also

set

the

number

times

the

wrong

remote-control

password

can

entered

before

the

user

locked

out

the

server,

and

the

duration

before

another

attempt

allowed.

Remote

Supervisor

Adapter

Settings

Select

this

choice

view

the

MAC

address,

subnet

mask

address,

and

gateway

information

and

set

the

DHCP

control.

For

list

supported

options

for

the

server,

http://www.ibm.com/pc/us/compat/.

Remote

console

redirection

From

the

Device

I/O

Ports

choice,

you

can

enable

and

configure

the

remote

console

redirection

through

the

Remote

Console

Redirection

submenu.

The

Devices

and

I/O

Ports

choice

the

full

Configuration/Setup

only.

Complete

the

following

steps

enable

and

configure

the

remote

console

redirection

feature:

Ensure

that

you

have

installed

and

enabled

the

serial

port

that

comes

with

the

server.

See

“Installing

the

serial

port”

page

91.

From

the

Devices

and

I/O

Ports

choice,

use

the

Arrow

and

Down

Arrow

keys

(

↑

and

↓

)

select

Remote

Console

Redirection

;

then,

press

Enter.

The

Remote

Console

Redirection

window

opens.

the

Remote

Console

Redirection

window

Enable

the

remote

console

redirection

and

enter

the

necessary

settings

for

the

server

work

with

remote

console.

Note:

The

remote

console

settings

must

match

those

the

Remote

Console

Redirection

window

ensure

proper

operation.

Once

you

have

made

the

necessary

changes,

press

Esc.

xSeries

445

Type

8870:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide