Insignia NS-19LD120A13 User Manual (English) - Page 48
Remote control, General
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NS-19LD120A13 Insignia 19" LCD TV/DVD Combo Problem No output from one of the speakers. After images appear. Solution • Adjust the audio balance. See "Adjusting sound settings" on page 25. • Make sure that the audio cables are connected correctly and securely to your TV/DVD combo. • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. Remote control Problem Solution Remote control does not work. • Make sure that the power cord is correctly connected to your TV/DVD combo and a power outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV/DVD combo. • Point the remote control directly at the remote control sensor on your TV/DVD combo. For the location of the remote control sensor, see "Aiming the remote control" on page 18. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. See "Installing remote control batteries" on page 18. • Replace dead batteries with new batteries. See "Installing remote control batteries" on page 18. Trouble programming your existing universal remote control. • See instructions and a table of common codes in "Programming a different universal remote control" on page 47. • Codes are subject to change. For up-to-date codes, go to www.insigniaproducts.com/remotecodes • Replace dead batteries with new batteries. See "Installing remote control batteries" on page 18. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist. General Problem No power. Solution • Make sure that the power cord is correctly connected to your TV/DVD combo and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV/DVD combo. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV/DVD combo. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV/DVD combo to eliminate the interference. Problem Solution "No signal" error message is displayed. After Auto Channel Search, there are no channels. One or more channels do not display. Password is lost. Some settings cannot be accessed. TV/DVD combo cabinet creaks. Control buttons do not work. TV keeps turning off. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. • Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure the antenna or cable/satellite TV is connected securely to your TV/DVD combo. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV/DVD combo. • Make sure that the channels are not blocked. See "Setting parental control levels" on page 31. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See "Hiding channels" on page 28. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 29. • Enter 9999 to access parental controls, then set a new password. See "Setting or changing the password" on page 29. • If a setting is grayed, the setting is not available in the current video input mode. • When the TV/DVD combo is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. • Make sure that the Button Lock option is set to Off. See "Locking control buttons" on page 30. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV/DVD combo. • Make sure that the sleep timer is not turned on. See "Setting the sleep timer" on page 36. 44 www.insigniaproducts.com