Intermec CK3R CK3R and CK3X Mobile Computer User Manual - Page 94

Chapter 5 - Troubleshoot and Maintain the Computer 3 Aim the scanner or imager at a bar code and tap and hold Press to Scan. After the computer reads the bar code, the computer beeps and the label data, data length, and symbology appear on the screen. 4 To view recommended settings, press the right arrow button. 5 To accept recommended settings, tap Apply. 6 Tap OK. Problems Reading Bar Codes You can troubleshoot problems that prevent you from reading bar codes, such as the appropriate symbology not being enabled. Before you call Intermec Product Support, look for your problem in the next table, and try the possible solutions. Problems Reading Bar Codes Problem Possible Solution You cannot see the illumination • You may be too far away from the bar beam or frame from the imager code label. Try moving closer to the when you press the Scan button bar code label and scan it again. and aim the imager at a bar code • You may be reading the bar code label label. "straight on." Change the reading angle and try again. • The imager hardware trigger may be disabled. Start Intermec Settings and go to Data Collection > Scanner Settings. Make sure Hardware trigger is selected. When you release the Scan If you configure the computer to use button or scan handle trigger, the continuous/edge triggering, the Good Good Read LED does not turn Read LED stays on. If you configure the off. computer for level triggering and the Good Read LED stays on, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact Intermec. 82 CK3R and CK3X Mobile Computer User Manual