Intermec PB31 PB21 and PB31 Mobile Receipt Printer User Guide - Page 34

Understanding Error Mode, Using Test Mode

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Chapter 1 - Using the PB21 and PB31 Mobile Receipt Printer Understanding Error Mode The printer enters Error mode when it detects an error condition such as a low battery or a paper fault. Some error messages appear on the screen immediately when they occur, such as DOOR OPEN. Other error messages do not appear until you press the Information button. If there is more than one error at a given time, the errors display in the order that they occurred. DOOR OPEN Sample Error Mode Screen If you encounter an error message, see "Understanding Error Messages" on page 54 for information on how to fix the problem. Understanding Test Mode Use Test mode to verify printer settings, test printing, restore factory default settings, or enter Dump mode for troubleshooting purposes. Two test modes are available: Test mode and Extended Test mode. Using Test Mode Test mode is a simple sequence of events which requires little user interaction. Extended Test mode requires more user interaction and lets you select which actions you want the printer to perform. To enter Test mode 1 Make sure the printer is in Ready mode and is loaded with media. 2 Press the Feed and Standby buttons at the same time and hold until Select Media appears on the screen and it displays the type of media you are using. 22 PB21 and PB31 Mobile Receipt Printer User Guide

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Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer
22
PB21 and PB31 Mobile Receipt Printer User Guide
Understanding Error Mode
The printer enters Error mode when it detects an error condition such
as a low battery or a paper fault. Some error messages appear on the
screen immediately when they occur, such as DOOR OPEN. Other
error messages do not appear until you press the
Information
button. If there is more than one error at a given time, the errors
display in the order that they occurred.
Sample Error Mode Screen
If you encounter an error message, see
“Understanding Error
Messages” on page 54
for information on how to fix the problem.
Understanding Test Mode
Use Test mode to verify printer settings, test printing, restore factory
default settings, or enter Dump mode for troubleshooting purposes.
Two test modes are available: Test mode and Extended Test mode.
Using Test Mode
Test mode is a simple sequence of events which requires little user
interaction. Extended Test mode requires more user interaction and
lets you select which actions you want the printer to perform.
To enter Test mode
1
Make sure the printer is in Ready mode and is loaded with media.
2
Press the
Feed
and
Standby
buttons at the same time and hold
until Select Media appears on the screen and it displays the type of
media you are using.
DOOR OPEN