Intermec PB31 PB21 and PB31 Mobile Receipt Printer User Guide - Page 60

Chapter 2 - Configuring the PB21 and PB31 Upgrading Printer Firmware Using SmartSystems You can use the SmartSystems console to upgrade the printer firmware. Your printer ships with the SmartSystems client loaded on it. The console is part of SmartSystems and is available from the Intermec website. To download SmartSystems, go to www.intermec.com/products/smrtsysfoundation/index.aspx. Upgrading the Printer Firmware Using a Communications Program You can upgrade your printer firmware using a communications program, like HyperTerminal, and a printer running either the IPL, Fingerprint or ESC/P printer language. Note: Intermec recommends using PrintSet or the printer home page to upgrade the printer firmware. For help, see "Upgrading the Printer Firmware Using PrintSet" on page 44 or "Upgrading the Printer Firmware Using the Printer Home Page" on page 46. To upgrade the printer firmware using a communications program and IPL 1 Connect your printer to your PC using a serial cable. For help, see "Connecting the Printer Through the Serial Port" on page 29. Or, Establish a connection between your printer and your network. "Connecting the Printer to Your Network" on page 31. 2 If you connected your printer to the network, establish a connection between your PC and the network your printer is on. 3 Download the firmware upgrade file (.bin) to your PC: a Go to www.intermec.com. b Click Support > Downloads. c Use the Product Category, Product Family, and Product fields, to select the printer model. d Click Submit. The available software appears. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 48 PB21 and PB31 Mobile Receipt Printer User Guide