Intermec PB32 PB22 and PB32 Mobile Label and Receipt Printer User Guide
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- Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 1
PB22 | PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 2
www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ii PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 3
. Added procedures for configuring wireless network with PrintSet. Revised to include correct information on how to load media, and how to load media for self-strip printing. Revised to add information for upgrading the firmware. PB22 and PB32 Mobile Label and Receipt Printer User Guide iii - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 4
iv PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 5
ix Global Services and Support ix Warranty Information ix Web Support ix Send Feedback x Telephone Support x Who Should Read This Manual x Related Documents x 1 Using the PB22 and PB32 Mobile Label and Receipt Printer 1 Introducing the PB22 and PB32 Mobile Label and Receipt Printer 2 What - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 6
Support 56 Understanding Error Messages 56 Troubleshooting Printer Problems and Finding Solutions 58 Troubleshooting Communication Problems 60 Using the Line Analyzer in Fingerprint 60 Using Dump Mode in IPL 61 Resetting the Printer 62 vi PB22 and PB32 Mobile Label and Receipt Printer User - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 7
77 Factory Default Settings (Fingerprint Printers 78 Factory Default Settings (IPL Printers 79 Factory Default Settings (ESC/P Printers 81 C IPL and Fingerprint Setup Menus 83 IPL Setup Menu 84 Fingerprint Setup Menu 85 I Index 87 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 8
Contents viii PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 9
warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty. Web Support Visit the Intermec website at www.intermec.com to download our current manuals (in PDF). PB22 and PB32 Mobile Label and Receipt Printer User Guide ix - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 10
's Guide • Intermec Printer Language (IPL) Command Reference Manual • ESC/P Programmer's Reference Manual • ZSim Programmer's Guide The Intermec website at www.intermec.com contains our documents (as .pdf files) that you can download for free. x PB22 and PB32 Mobile Label and Receipt Printer User - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 11
Printers and Media > Mobile Printers > PB22. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation. PB22 and PB32 Mobile Label and Receipt Printer User Guide xi - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 12
Before You Begin xii PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 13
the PB22 and PB32 Mobile Label and Receipt Printer Use this chapter to familiarize yourself with the PB22 and PB32 mobile label and receipt printer. This chapter contains these sections: • Introducing the PB22 and PB32 Mobile Label and Receipt Printer • Using the Batteries • Loading Media • Printing - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 14
set up Bluetooth communications. See "Setting Up Bluetooth Communications" on page 33. • Updated the media specifications. See "Specifications" on page 68. • Added the cleaning pen to the list of accessories. See "Accessories" on page 74. 2 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 15
Feed button Standby button Information button Setup button PB22 and PB32 : This illustration shows the important features of the printer. A weather-resistant flap protects the communications ports and the external power connector. PB22 and PB32 Mobile Label and Receipt Printer User Guide 3 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 16
Setup menu. With ESC/P firmware, press and hold to cancel printing. Standby (Power) Press to put the printer in Standby mode. In Standby mode, power to the radio, the display, and the backlight are turned off. Press to turn the printer back on and put in Ready mode. 4 PB22 and PB32 Mobile Label - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 17
Exit Setup mode and return to Ready mode. Moves through the settings at the same level in the menu system. • Moves down one level in the menu system and saves changes to a setting. mm • Exits a printing job or exits Information mode. PB22 and PB32 Mobile Label and Receipt Printer User Guide 5 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 18
version in Ready mode. IPL 12.0.0 Printer Running IPL Firmware The first time you turn on the printer, you select the printer language to run on the printer. The language you select automatically runs each time you turn on your printer. 6 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 19
Printer Through the Serial Port" on page 31. 2 Start a communications program like HyperTerminal. 3 Send the enable administrator rights command: run "su -p pass admin 4 Send the run command to change the printer language: setlanguage IPL -r PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 20
run command to change the printer language: setlanguage IPL -r To change the printer language using the display and Fingerprint 1 Press the Setup button. The Setup menu system appears. 2 to select. 7 Press to select the printer language. 8 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 21
PB32 Mobile Label and Receipt Printer 8 Cold boot the printer: a Remove the printer battery. b Replace the printer battery. c Turn the printer on. To change the printer language using the display and IPL 1 Press the Setup button. The Setup menu system appears. 2 Press until you reach Test/Service - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 22
communicating with or sending data to the printer. Use the Setup menu to change the amount of time the backlight turns off. Options for backlight are always off, always on, 5 seconds, 10 seconds, 20 seconds, 30 seconds, or 60 seconds. 10 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 23
a risk of fire or explosion. The Model AB27 battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100 °C (212 °F), or incinerate. Dispose of used batteries promptly. Keep away from children. PB22 and PB32 Mobile Label and Receipt Printer User Guide 11 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 24
printer upside down on a flat surface. 2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the printer and then push down until you hear the battery latch click. 12 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 25
charged. Battery has a medium charge. You should be able to work for several more hours before charging or replacing the battery. Battery is low. Recharge the battery. Battery is critically low. You need to replace the battery now. PB22 and PB32 Mobile Label and Receipt Printer User Guide 13 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 26
printer in temperatures below freezing reduces the overall battery life. Note: Rechargeable batteries lose their ability to maintain a charge over time. You can only recharge a battery a finite number of times before you must replace it. 14 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 27
media for self-strip printing" on page 17. To load media 1 Press down on the blue media cover release button until the cover releases. Media support lock PB22 and PB32 Mobile Label and Receipt Printer User Guide 15 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 28
of the printer. 4 Lock the media support lock. Note: The only time you need to unlock and lock the media support lock again is when you are changing to a roll with a different width. 5 Pull out approximately 8 cm (3 in) of the media. 16 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 29
load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure. 2 Open the self-strip door in the media cover. 3 Remove a label from the roll of media so that you are left with several inches of label liner. PB22 and PB32 Mobile Label and Receipt Printer User Guide 17 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 30
Chapter 1 - Using the PB22 and PB32 Mobile Label and Receipt Printer 4 Feed the label liner over the self-strip bar and out the back of the self-strip door. 5 it locks. The separated liner and media spool from the self-strip mechanism. 18 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 31
the PB22 and PB32 Mobile Label and Receipt Printer Printing on Floodcoated Media If you are using colored media, also known as floodcoated media, you may need to adjust the settings to enable better printing. To configure the printer to print on floodcoated media 1 Press the Setup button. 2 Press - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 32
. After five seconds on the last information screen, the printer exits Information mode. I/O serial 8N1 9600 OK The PB22 and PB32 in Information Mode To enter Information mode • Press the Information button on the control panel. 20 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 33
button (or soft key) to cancel the print job (Fingerprint or IPL) or press and hold the Pause button in ESC/P. Understanding Setup Mode Use Setup mode to change the settings on the printer. SETUP: SER-COM OK Sample Setup Mode Screen PB22 and PB32 Mobile Label and Receipt Printer User Guide 21 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 34
PB32 Mobile Label and Receipt Printer To enter or exit Setup mode • Press the Setup button. After you enter Setup mode, there are two editing modes: normal and enhanced. Editing Settings in Setup to change the value of numeric fields. 22 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 35
Chapter 1 - Using the PB22 and PB32 Mobile Label and Receipt Printer Understanding Error Mode The printer enters Error mode when it detects an error condition such as a low battery or a paper fault. Some error messages appear on the screen immediately when they occur, such as DOOR OPEN. Other error - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 36
. For more information on Dump mode, see "Troubleshooting Communication Problems" on page 60. Using Extended Test Mode Use Extended Test mode to run additional diagnostic tests, enter Dump mode, or reset the printer to factory defaults. TEST LABELS CHESS OK Sample Extended Test Mode Screen To - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 37
settings. For more information on entering Setup mode and navigating through the settings, see "Understanding Setup Mode" on page 21. The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 38
six types of setup commands: • Bluetooth: set Bluetooth parameters • Download: download fonts and graphics to the printer • Easy print mode: print receipts, tickets, and reports • Line printer mode: print receipts, tickets, and reports 26 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 39
Chapter 1 - Using the PB22 and PB32 Mobile Label and Receipt Printer • Query: retrieve information about the printer or a print request, cancel printing, or reset the printer • Wi-Fi: set Wi-Fi parameters Printing a Test Page After you load media in the printer, you are ready to print a test page. - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 40
ESC/P 1 Press and hold the Feed and Power buttons simultaneously for approximately five seconds. 2 Release the Feed and Power buttons when the printer displays the media you are printing on. 3 Press the Feed button to exit Dump Mode. 28 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 41
2 Configuring the PB22 and PB32 This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Configuring the Printer Settings • Upgrading the Firmware • Downloading Fonts and Graphics 29 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 42
the downloads page for the printer on http:// www.intermec.com/support/downloads/index.aspx. To connect the printer through a USB port 1 printer is connected and turned on. 7 On the Search and Installation Options screen, click Next. 30 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 43
the General Tasks list, click Add printer. 4 Click Next. 5 Select Serial, then click Next. 6 Make sure that the COM Port is set to the correct serial port, and that Automatically detect communication parameters is selected. Click Next. PB22 and PB32 Mobile Label and Receipt Printer User Guide 31 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 44
Settings tab. c Click ASCII Setup. The ASCII Setup window appears. d Select these check boxes: • Send line ends with line feed • Echo typed characters locally • Append line feeds to incoming line ends 5 Click OK to save and exit ASCII Setup. 32 PB22 and PB32 Mobile Label and Receipt Printer User - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 45
, such as the SF51 and the SR61. You can create the bar code labels you need to connect the printer to a Bluetooth scanner using EasySet software. You can download a free version of EasySet from the Intermec website at www.intermec.com. PB22 and PB32 Mobile Label and Receipt Printer User Guide 33 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 46
in your mobile computer user manual. Note: For maximum security, you need to configure a Bluetooth passcode for the printer. The default passcode for the PB22 and PB32 is "1234." To set up Bluetooth communications with a scanner 1 Download and install EasySet. 2 Create these bar code labels using - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 47
on your PC. 2 On your PC, start PrintSet. 3 Select your printer from the My Printers list. For more information on how to add a printer to PrintSet, see "To connect the printer to a PC through the serial port using PrintSet" on page 31. PB22 and PB32 Mobile Label and Receipt Printer User Guide 35 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 48
other end of the serial cable to a serial port on your PC. 2 Start a communications program, like HyperTerminal, and configure these serial port parameters: Parameter Baud rate Data bits Parity Stop bits Default Setting 115200 8 None 1 36 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 49
for validation, transfer the certificate to the printer. The printer can accept .pfx, .pem, and .der certificates. 6 Verify that the printer is connected to the access point and make sure it has an IP address allocated to it. PB22 and PB32 Mobile Label and Receipt Printer User Guide 37 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 50
ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. Note: The default password for logging in as an admin is "pass." If you changed the password, you need to use your password instead of "pass." 38 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 51
command to activate the settings: ws,ACTIVE,1 To configure the printer to use WPA or WPA2 Enterprise mode password for logging in as an admin is "pass." If you changed the password, you need to use your password instead of "pass." PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 52
export is the passphrase. • Send these commands to set a common name for server 1 and server 2: ws, .SERVER_CN1,xxxxxxxxxx ws, .SERVER_CN2,xxxxxxxxxx where xxxxxxxxxx can be a value from 0 to 64 characters. 40 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 53
the printer to use WPA-PSK or WPA2-PSK mode 1 Send these commands to login as an admin and set the SSID: run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 alphanumeric characters. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 54
","xxxx" where xxxx is the unique username and the unique password for this protocol. 5 If you are using TTLS, you may need to send this command to set the TTLS outer name: setup "8021x","TTLS_USER","xxxx" where xxxx is the outer name. 42 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 55
display. • the host PC using PrintSet. • the host PC using the command line. • the printer home page. • SmartSystemsTM. For more information about the IPL and Fingerprint menu systems, see "IPL and Fingerprint Setup Menus" on page 83. PB22 and PB32 Mobile Label and Receipt Printer User Guide 43 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 56
For help see "Setting Up 802.11 Radio Communications" on page 35. 2 Connect your PC to the same network that the printer is on. 3 Change the printer language to Fingerprint or IPL. For help, see "Changing the Printer Language" on page 7. 44 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 57
configuration settings on your printer. The printer ships with the SmartSystems client loaded on it. The console is part of SmartSystems and is available from the Intermec website. To download SmartSystems, go to www.intermec.com/products/smrtsysfoundation/index.aspx. PB22 and PB32 Mobile Label - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 58
Use the Product Category, Product Family, and Product fields, to select the printer model. d Click Submit. The available software appears. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 46 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 59
the right, under Printer Tasks click Firmware Wizard. 7 Click Next. The Firmware Wizard dialog box appears. 8 Click Browse and navigate to the firmware upgrade file (.bin). Wait approximately 5 minutes for the firmware upgrade to finish. PB22 and PB32 Mobile Label and Receipt Printer User Guide 47 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 60
Press the Setup button. b Press until you reach Network. c Press to enter the Network menu. d Press until you reach IP Address. e Press to select and view the IP Address. f Press the Setup button to exit the menu. 5 Start a web browser. 48 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 61
. 8 When prompted, enter your user name and password. 9 Browse to the firmware upgrade file (.bin) and select it. 10 Click Upgrade. Wait approximately 5 minutes for the firmware upgrade to finish. The printer automatically reboots. PB22 and PB32 Mobile Label and Receipt Printer User Guide 49 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 62
Category, Product Family, and Product fields, to select the printer model. d Click Submit. The available software appears on the page. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 50 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 63
fields, to select the printer model. d Click Submit. The available software appears. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 3 Start a communications program, like HyperTerminal. PB22 and PB32 Mobile Label and Receipt Printer User Guide 51 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 64
on the page. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 3 Start a communications program, like HyperTerminal. 4 Reboot the printer. 5 Press Esc. 6 Type this command: {SYS:USH} 52 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 65
Intermec Fingerprint Command Reference Manual, the Intermec Fingerprint Developer's Guide, the ESC/P Programmer's Reference Manual, or SmartSystems online help. You can download these documents from the Intermec website at www.intermec.com. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 66
Chapter 2 - Configuring the PB22 and PB32 54 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 67
3 Troubleshooting and Maintaining the PB22 and PB32 Use this chapter to solve problems you may encounter while using the PB22 and PB32. This chapter contains these sections: • Troubleshooting the Printer • Resetting the Printer • Cleaning the Printer 55 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 68
page. Understanding Error Messages Use this table to troubleshoot some common error messages you may see display on the printer's screen. Some of the error messages are specific to the type of firmware you have loaded on your printer. 56 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 69
out of label You are attempting to print in an area that extends beyond the print window. See the programmer's reference manual for your type of firmware (IPL, Fingerprint, or ESC/P) for information on how to set the media parameters. PB22 and PB32 Mobile Label and Receipt Printer User Guide 57 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 70
an 802.11 help, see "Setting Up 802.11 Radio wireless connection. Communications" on page 35. • Make sure the printer has an IP address. • Make sure the printer is connected to the network. • Make sure the printer is in Ready mode. 58 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 71
PB22 and PB32 Printer Problems and Solutions (continued) Problem Possible Solution The printer is not • Re-establish a Bluetooth connection with the printing with a mobile computer or scanner. For help, see your Bluetooth connection. mobile computer user's manual or "Setting Up Bluetooth - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 72
Chapter 3 - Troubleshooting and Maintaining the PB22 and PB32 Printer Problems and Solutions (continued) Problem Print quality is poor. Possible Solution • Clean the printhead. For help, see "Upgrading the Firmware" on page 46. • Check the battery and recharge or replace as necessary. For help, - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 73
mode from the Setup menu. If Service. 3 Press to enter the Test/Service menu. 4 Press until you reach Data Dump and then press . 5 Press to select Yes and then press . 6 Cold boot the printer to exit Dump mode. For help, see the next section. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 74
to clean these parts: • Printhead • Platen roller • Paper sensors • Tear bar • Printer exterior • Media compartment To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. 62 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 75
Chapter 3 - Troubleshooting and Maintaining the PB22 and PB32 Use only the cleaning agents specified in this section. Intermec is not responsible for damage caused by any other cleaning materials used on this printer. Platen roller Tear bar Paper sensor Printhead PB22 and PB32 Mobile Label and - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 76
. To clean the printer exterior 1 Close the media cover. 2 Use a soft cloth, possibly moistened with water or a mild detergent and wipe the printer exterior. Make sure to keep the surface surrounding the printer clean as well. 64 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 77
3 - Troubleshooting and Maintaining the PB22 and PB32 Cleaning the Printer Media Compartment 1 Open the media cover. 2 Remove the media and ribbon. 3 Use a brush or air blow the compartment. Make sure the paper sensors are free of dust. PB22 and PB32 Mobile Label and Receipt Printer User Guide 65 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 78
Chapter 3 - Troubleshooting and Maintaining the PB22 and PB32 66 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 79
A Specifications 67 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 80
printers. PB22 Physical Dimensions Depth: Height: Width: Weight: 71.1 mm (2.8 in) 176.4 mm (6.9 in) 101.6 mm (4.0 in) 678 g (1.5 lb) with battery PB32 -condensing IP54 is used. Paper path and card reader slots are excluded from IP54. 68 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 81
: 19.05 mm (0.75 in) Roll outside diameter: PB22 57.15 mm (2.25 in) PB32 67.31 mm (2.65 in) Tracking: Center Maximum caliper for tags: 0.15 mm (0.006 in) Minimum media length: 12.7 mm (0.5 in) Maximum media length: Continuous PB22 and PB32 Mobile Label and Receipt Printer User Guide 69 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 82
label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only. Note: To configure the printer for coated media (floodcoated media), see "Printing on Floodcoated Media" on page 19. 70 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 83
a guide when setting sensitivity numbers. Recommended Media Sensitivity and Constant Sensitivity Constant Description North American Label Media Label Media 440 47 Thermal Eco 140 70 Thermal Top 120 47 Thermal Eco Board 140 gr PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 84
Printer End) PIns Signal 1 HHC RXD 3 HHC CTS 5 HHC RTS 6 HHC TXD 8 GND Description Receive data from host (input) Clear to send from printer (output) Request to send from host (input) Transmit data to printer (output) Ground 72 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 85
Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see "Connecting the Printer printer. You do not need to configure communications for the USB port. USB Type A Connector USB Type B Connector PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 86
in the box with the printer but may be purchased from www.intermec.com. Media Core Use the media core to hold the media in place. The 0.75 inch media core ships with the printer. You can also order the 0.4 inch media core separately. 74 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 87
to easily carry the printer. The wide padded strap makes it comfortable to wear the printer for long periods of time Serial Cable The serial adapter is an 8-pin DIN to DB9 connector that connects from the printer to your desktop PC. PB22 and PB32 Mobile Label and Receipt Printer User Guide 75 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 88
Appendix A - Specifications 76 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 89
B Default Settings 77 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 90
default Print speed Feed adjust Start adjust Stop adjust Power Low battery indicator Sleep timer Standby timer Default Value 0 Normal Medium Printhead width 1200 Fast Variable length strip 0% 0 80 40 Off 75 mm/s 0 0 7.4 V 20 sec 30 min 78 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 91
dots X Form adjust dots Y Test feed mode Media type Darkness Sensitivity Print speed Power Low battery indicator Sleep timer Standby timer Default Value Enable Normal Medium None 0 0 Fast Continuous 0 180 3 ips 7.4 V 20 sec 30 min PB22 and PB32 Mobile Label and Receipt Printer User Guide 79 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 92
Connectable Encryption Authentication Reserve printer Device name Passcode Default Value 115200 8 None 1 XON/XOFF DHCP and BOOTP 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Unique Enable Enable Disable Disable Disable 1-16 characters 1234 80 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 93
100 75 mm/s 7.4 V 20 sec 30 min Enable Enable Disable Disable Disable 1-16 characters 1234 115200 8 None 1 XON/XOFF DHCP and BOOTP 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Unique PB22 and PB32 Mobile Label and Receipt Printer User Guide 81 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 94
Appendix B - Default Settings 82 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 95
C IPL and Fingerprint Setup Menus 83 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 96
FORMAT PAGE TESTFEED MODE LTS CALIBRATION STANDBY TIMER LBL LENGTH DOTS SENSITIVITY MAC ADDRESS UDC DARKNESS FONT DATA DUMP MEMORY RESET LSS TEST LBL REST POINT FORM ADJ DOTS X FORM ADJ DOTS Y ADVANCED THERMAL MGMT MIN SPEED 84 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 97
PRINT DEFS POWER DISPLAY HEAD RESIST LOW BATTERY ORIENTATION TESTPRINT SLEEP TIMER CONTRAST PRINT SPEED STANDBY TIMER LSS TEST LSS AUTO LSS MANUAL CLIP DEFAULT LTS LTS VALUE LTS ADJUST LTS TEST THERMAL MGMT MIN SPEED PB22 and PB32 Mobile Label and Receipt Printer User Guide 85 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 98
Appendix C - IPL and Fingerprint Setup Menus 86 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 99
I Index 87 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 100
/low 57 out of paper 57 pause 57 printead hot 57 upgrading 57 Error mode 23 ESC/P change printer language 8 default settings 81 setup commands 26 F Fingerprint change printer language 7 configuring wireless printing 41 default settings 78 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 101
R Ready mode 20 Ready-to-Work indicator states 6 S setup commands ESC/P 26 IPL 26 setup menu Fingerprint 25, 85 IPL 84 Setup mode 21 SmartSystems, changing configuration settings 45, 50 soft keys, using 5 sounds, status 10 PB22 and PB32 Mobile Label and Receipt Printer User Guide 89 - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 102
configuring with Fingerprint 41 configuring with IPL 38 WPA/WPA2 authentication configuring with Fingerprint 42 configuring with IPL 39 WPA-PSK/WPA2-PSK authentication configuring with Fingerprint 41 configuring with IPL 39 90 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 103
- Intermec PB32 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 104
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2013 Intermec Technologies Corporation. All rights reserved. PB22 and PB32 Mobile Label and Receipt Printer User Guide *934-046-005* P/N 934-046-005
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Mobile Label and Receipt Printer
User Guide