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Konica Minolta HP PageWide XL 4500 MFP User Guide - Page 140

Maintenance

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10 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the folder ● Clean the scanner's glass plate ● Replace the scanner's glass plate ● Calibrate the scanner ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe 134 Chapter 10 Maintenance ENWW

Section	Page
Introduction	7
Welcome to your printer	8
Safety precautions	8
General safety guidelines	8
Electrical shock hazard	9
Heat hazard (Asia-Pacific and Japan only)	9
Fire hazard	9
Mechanical hazard	10
Light radiation hazard	10
Heavy paper hazard	10
Ink handling	10
Warnings and cautions	10
Warning labels	11
Main components	12
Front view	12
Rear view	12
Front panel	13
Printer alerts	14
Dim mode	15
Sleep mode	16
Change the language of the front-panel display	16
Change system options	16
HP Utility	17
Embedded Web Server	17
Turn the printer on and off	19
Internal prints	19
Preparing your printer	20
Connect the printer to your network	20
Modify network configuration	21
Connect a computer to the printer by network (Windows)	21
Uninstall the printer software (Windows)	22
Connect a computer to the printer by network (Mac OS X)	22
Uninstall the printer software (Mac OS X)	23
Configure your connectivity	23
Verify printer connection to HP	23
Configure the Customer Involvement Program and other printer services	24
Configure email printing through HP Connected	24
Configure firmware updates	24
Configure a scan-to-network or scan-to-FTP folder	25
Example: Create a scan-to-network folder under Windows	27
Example: Create a scan-to-network folder under Mac OS	28
Configure the email server	30
Configure the email address book	30
Email lookup	30
Information needed before starting	31
Address book setup	31
Turn usage information on and off	32
Turn email notifications on and off	33
Control access to the printer	33
Front-panel security settings	33
Embedded Web Server security settings	34
Require account ID	35
Drivers	35
Specific Windows drivers	35
Universal Windows driver	35
Mac OS drivers	36
Set Windows driver preferences	36
Accessibility	36
Front panel	36
Embedded Web Server	36
Other sources of information	37
Paper handling	38
General information and tips	39
Supported paper types	40
Supported HP papers	40
Other supported paper types	41
Paper status	42
Load paper	42
Unload paper	46
Paper options	47
Store paper	47
Cannot load paper	48
Protect a paper type	48
Paper jam	49
Paper jam in a drawer	49
Paper jam in the paper access front cover	52
Paper jam in the paper output	53
Paper jam in the top stacker	55
Paper jam in the folder input	57
Paper jam in the no-fold tray	58
Paper jam on the fan-folding path	59
Paper jam between the fan fold and cross-folding path	59
Paper jam on the cross-folding path	60
Paper jam in the high-capacity stacker	60
Paper jam in the scanner	62
Ink system	64
Ink cartridges	65
Ink cartridge part numbers	65
Replace ink cartridges on the fly	66
Replace ink cartridges from the front panel	66
Ink cartridge maintenance	67
Ink cartridge troubleshooting	67
Print bar	68
Printhead part number	69
Replace printheads	69
Printhead maintenance	73
Printhead troubleshooting	73
Cleaning container	74
Cleaning container part number	74
Replace the cleaning container	74
Cleaning container troubleshooting	75
Maintenance cartridge	75
Maintenance cartridge part number	76
Replace the maintenance cartridge	76
Maintenance cartridge troubleshooting	78
Safe mode	78
Networking	80
Introduction	81
Control network protocols	81
Enable or disable network protocols	81
Front-panel menu items	81
Link configuration methods	85
Troubleshooting	86
IO Configuration page	86
Reset network parameters	86
Link troubleshooting	86
Communication failures between computer and printer	87
Cannot access the Embedded Web Server	88
Cannot access the printer from the HP Utility	88
Print jobs take too much time to be received by the printer	88
Sending a job to print	90
Print from the driver	91
Check and change main driver settings	91
Job storage and PIN printing	93
Print from a USB flash drive	93
Print by email	95
Select print quality	95
Queue management	97
Job queue introduction	98
Job queue actions	99
Pause the job queue	99
Reprint	99
Print next	99
See job details	99
Roll policies	100
Solve paper mismatch	100
Solve output mismatch	101
Job queue options	101
Default printing preferences	101
Job deletion	102
Scanning and copying	103
Quicksets	104
Scanning	104
Copying	107
Scanner troubleshooting	108
Random vertical lines	109
Wrinkles or folds	109
Line discontinuities	110
Small color differences between adjacent CIS modules	111
Variable line thickness or missing lines	112
Inaccurately reproduced colors	112
Color fringing	113
Vibration	113
Incorrect paper advance, skew during scanning, or horizontal wrinkles	114
Vertical black band 20 cm wide	115
Scanner damages some originals	115
Object replication (ghosting)	116
Clipping or incorrect scale factor when down-scaling in copies and prints	116
Incorrect edge detection, mostly when scanning tracing paper	117
Copied or scanned image is very skewed	117
Cannot access the network folder or HP SmartStream (if installed as an accessory)	117
Scanning to file is slow	118
Scanner diagnostic plot	118
Prepare the printer and the paper to print the diagnostic sheet	118
Visual check for errors while printing the diagnostic sheet	118
Scan or copy the diagnostic plot	119
Monitor calibration	120
Save the diagnostic plot for future use	120
Collection and finishing	121
Top stacker	122
Folder	123
Submitting a job to the folder	124
Folder status	127
Folder status LED	127
Folding styles	127
Tab applicator	131
Block title	131
Offline folding	132
Troubleshooting	133
How to improve productivity	133
Print quality	134
General printing advice	135
Optimize print quality app	135
Print diagnostic plot	136
Check and recover print bar	136
Calibrate print bar	136
Calibration procedure	137
Select all	138
Advanced options	138
Enhanced printhead recovery	138
Page length accuracy	138
Maintenance	140
Check printer status	141
Clean the exterior of the printer	141
Move or store the printer	141
Move or store the folder	142
Clean the scanner’s glass plate	142
Replace the scanner’s glass plate	144
Calibrate the scanner	146
Replace the folder’s tab reel	147
Update the firmware	150
Automatic firmware updates	151
Manual firmware updates	151
Secure File Erase	151
Disk Wipe	152
Accessories	153
How to order	153
List of accessories	153
When you need help	154
Request support	155
Customer Self-Repair	155
Service information	155
Retrieving printer usage information	156
Get printer usage and accounting information	157
Get usage information	157
Get detailed job accounting information	159
Printer specifications	161
Functional specifications	162
Physical specifications	163
Memory specifications	163
Power specifications	163
Environmental specifications	163
Speed specifications (Lines/Fast mode)	164
Front-panel error messages	165
Glossary	166