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Konica Minolta KIP 75 Series KIP 75 Series Hardware User Manual - Page 66

Service Call Errors

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3. 4 Service Call Errors If an error with significant effect on the printer occurs, the printer stops the operation and indicates a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on the UI screen. Call the service staff immediately as these problems can be fixed by a well trained technician only. Before calling the service staff, try to turn on/off the Printer. If "Service Call Error" is indicated again, turn off the machine, unplug it, and call the service staff with reporting the error description in the UI screen. Service Call Error - Fusing Temperature Error - Motor Error - Developer Error - Counter Error - Cutter Error - Density Sensor Error - High Voltage Power Supply Error A corresponding description will be displayed in the top column (status region) in the UI screen. 3-21 Chapter 3 Error Correction

Section	Page
KIP 7570 Series Hardware User Manual A.0	1
Safety	4
WARNING	5
CAUTION	6
POWER CORD INSTRUCTION	7
Chapter 1 Before Use	8
1. 1 Installation Requirements	9
1. 2 Originals Prohibited from Duplication	10
1. 3 Features	11
1. 4 Specifications	12
1. 4. 1 General	12
1. 4. 2 Printer part	13
1. 4. 3 Scanner part (for MFP Model)	15
1. 5 Appearance	16
1. 5. 1 Front view	16
1. 5. 2 Rear view	17
1. 6 Specifications for Scan Original (for MFP Model)	18
1. 6. 1 Original Standards	18
1. 6. 2 Special Documents	18
1. 6. 3 “Do Not Scan” Originals	19
1. 7 Specifications for the Printing Media	22
1. 7. 1 Papers not available to use	22
1. 7. 2 Keeping the paper in the custody	23
1. 7. 3 Treatment against environmental condition	24
Chapter 2 Basic Operation	25
2. 1 Turning on the Printer	26
2. 2 Turning off the Printer	28
2. 3 Replacing Roll Media	29
2. 4 Replacing Toner Cartridge	35
2. 5 Cut Sheet Media	40
2. 6 Copying (for MFP Model)	41
2. 7 Stop of Scan or Copy (for MFP Model)	44
2. 8 Dehumidifying Roll Media	45
Chapter 3 Error Correction	46
3. 1 Paper Jam	47
3. 1. 1 Roll Deck Section Jam (Deck 1, 2 Mis-feed)	48
3. 1. 2 Manual Feeder Section Jam(Registration Mis-feed)	51
3. 1. 3 Media Feed Section Jam(Registration Mis-feed, Separation Mis-feed)	53
3. 1. 4 Fuser Section Jam (Exit Back Mis-feed)	55
3. 1. 5 Stack Jam	59
3. 1. 6 Original Jam (for MFP Model)	61
3. 1. 7 Accessory Jam	62
3. 2 Door Open	63
3. 2. 1 Roll Deck (Deck 1 Open, Deck 2 Open)	63
3. 2. 2 Engine Unit (Front Cover Open)	63
3. 2. 3 Paper Exit Door (Paper Exit Door Open)	64
3. 2. 4 Scanner Unit (Scanner feeder open) (for MFP Model)	64
3. 3 Other Operator Call Error	65
3. 3. 1 Roll Replacement	65
3. 3. 2 Toner Empty	65
3. 3. 3 Accessory Error	65
3. 4 Service Call Errors	66
Chapter 4 Maintenance	67
4. 1 Scanner Unit (for MFP Model)	68
4. 1. 1 Scan Glass, Feed Roller, Guide Plate	68
4. 1. 2 Sensor	71

Match case Limit results 1 per page

Chapter 3

Error Correction

3-21

3. 4

Service Call Errors

If an error with significant effect on the printer occurs, the printer stops the operation and indicates

a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on

the UI screen.

Call the service staff immediately as these problems can be fixed by a well trained technician only.

Before calling the service staff, try to turn on/off the Printer. If “Service Call Error” is indicated again,

turn off the machine, unplug it, and call the service staff with reporting the error description in the

UI screen.

Service Call Error

- Fusing Temperature Error

- Motor Error

- Developer Error

- Counter Error

- Cutter Error

- Density Sensor Error

- High Voltage Power Supply Error

A corresponding description will be displayed in the top column (status region) in the UI screen.