Konica Minolta Kodak i5850 User Guide - Page 96

Power button/Indicator lights, Upgrading software, Contacting Service, Steady green, Flashing yellow

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Power button/ Indicator lights Steady green: the scanner is in Ready mode. Flashing yellow: the scanner is in Low Power mode. Steady yellow: the scanner is in Standby mode. Upgrading software Kodak Alaris updates drivers and firmware to correct issues and add new features. If you encounter errors, verify that you are running the latest scanner software version before you call Technical Support. Go to: www.kodakalaris.com/go/disupport, access i5000 Software and Drivers and download the most recent upgrade. Contacting Service 1. Visit www.kodakalaris.com/go/dicontacts to obtain the most current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number. • Computer configuration. • Scanning application you are using. A-61670 August 2014 8-3

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A-61670
August 2014
8-3
Power button/
Indicator lights
Steady green
: the scanner is in Ready mode.
Flashing yellow
: the scanner is in Low Power mode.
Steady yellow
: the scanner is in Standby mode.
Upgrading software
Kodak Alaris updates drivers and firmware to correct issues and add new
features. If you encounter errors, verify that you are running the latest scanner
software version before you call Technical Support. Go to:
www.kodakalaris.com/go/disupport, access
i5000 Software and Drivers
and
download the most recent upgrade.
Contacting Service
1.
Visit www.kodakalaris.com/go/dicontacts to obtain the most current phone
number for your country.
2.
When calling, please have the following information ready:
•
A description of your problem.
•
The scanner model and serial number.
•
Computer configuration.
•
Scanning application you are using.