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Konica Minolta bizhub C25 bizhub C25 Facsimile User Guide - Page 106

Problems When Receiving Faxes - toner part number

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Symptom Cause Solution Transmission is not pos- The transmission proce- Check the transmission sible. dure may have been procedure, and then try performed incorrectly. sending the fax again. The fax number may be Check the fax number. wrong. The destination in the favorite list, the speed dial destination or the group dial destination may be incorrectly programmed. Check that the keys were correctly programmed. The telephone line may Check the telephone line be incorrectly con- connection. If it is dis- nected. connected, connect it. There may be a problem Contact the recipient. with the recipient's fax machine (such as, no paper or turned off). Problems When Receiving Faxes If the fax cannot be received correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be received correctly, even after performing the described operations, contact your technical representative. d For details on the error messages, refer to "Error Messages on the Message Window" on page 8-5. For details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to the [Printer/Copier/Scanner User's Guide] on the Documentation CD/DVD. Symptom The received fax is blank. Cause Solution There may be a problem Check that the machine with the telephone con- can make clean copies. nection or with the If it can, have the caller caller's fax machine. send the fax again. The caller may have Contact the caller. loaded the pages backward. Problems When Receiving Faxes 8-3

Section	Page
Contents	4
Ch.1 Introduction	8
Machine Parts	9
Front View	9
Rear View	10
Ch.2 Control Panel and Configuration Menu	12
About the Control Panel	13
Fax Mode Screen	16
Main Screen	16
Entering Fax Mode	19
Symbol list	19
UTILITY Menu	20
MACHINE SETTING Menu	21
ADMIN. MANAGEMENT Menu	23
DIAL REGISTER Menu	29
FAX TX OPERATION Menu	30
FAX RX OPERATION Menu	33
REPORTING Menu	37
Specifying Settings in UTILITY Menu	39
General Procedure for Specifying Settings in UTILITY Menu	39
Memory Reception	39
Setting Up the Memory RX Mode	40
Turning Off the Memory RX Mode	41
Specifying Forwarding Settings	41
Ch.3 Sending Faxes	42
Basic Fax Operation	43
Sending a Fax Using the ADF	43
Sending a Fax Using the Original Glass	46
Selecting the Image Quality	48
Selecting the Resolution	48
Selecting the Scan Density	49
Specifying a Recipient	50
Directly Entering a Fax Number	50
Using the Favorite List	51
Using the Speed Dial Function	51
Using the List Function of the Address Book	52
Using the Search Function of the Address Book	53
Using the Redial Function	54
Specifying Multiple Recipients	55
Sending a Fax to Multiple Recipients (Broadcast Transmission)	55
Sending a Fax to Multiple Recipients (Group Dial)	57
Sending a Fax at a Specified Time (Timer Transmission)	58
Sending a Batch Transmission	60
Memory Transmission and Direct Transmission	61
Memory Transmission	61
Direct Transmission	61
Changing the Transmission Method	61
Sending a Fax Manually	63
Sending a Fax Manually After Using the Telephone	63
Sending a Fax Manually Using the On Hook Key	64
Sending a Fax to a Combination of Fax Numbers (Chain Dial)	65
Cancelling a Queued Transmission	66
About the Fax Header	67
Ch.4 Faxing From a Computer (PC-FAX)	68
Sending a Fax Directly From a Computer (PC-FAX)	69
PC-FAX Settings	69
Common Buttons	69
Settings Tab	69
Sender Information Tab	69
Address Book Tab	70
Displaying PC-FAX Settings	71
Windows 7/Server 2008 R2	71
Windows Vista/Server 2008	71
Windows XP Home Edition	71
Windows XP Professional/Server 2003	71
Basic PC-FAX Transmissions	72
Uninstalling the FAX Driver (for Windows)	73
Ch.5 Receiving Faxes	74
Receiving Faxes Automatically	75
Receiving Faxes Manually	76
Manual Reception	76
Receiving Faxes With an Operation Performed by This Machine (Manual Polling Reception)	77
Forwarding Received Faxes	77
Printing Received Faxes	78
What Is the Guaranteed Imageable (Printable) Area?	78
Printing Received Faxes on Both Sides of Paper	78
Adding the Sender’s Information When Printing Faxes	79
Method of printing during reception	80
REDUCTION RX: ON	80
REDUCTION RX: OFF	82
REDUCTION RX: CUT	84
Ch.6 Registering Recipients	88
About the Dial Register Function	89
Favorite List	90
Registering Destinations in the Favorite List	90
Deleting Destinations from the Favorite List	91
Speed Dialing	92
Registering a Speed Dial Destination	92
Changing/Deleting Speed Dial Information	94
Group Dialing	95
Registering a Group Dial Destination	95
Changing/Deleting Group Dial Information	97
Ch.7 Confirmation Mode	98
About the Machine’s Counters	99
Checking the Counter for Fax Printing	99
Checking the Counter for Total Scans	99
Checking the Transmission/Reception Result From the Message Window	100
About the Reports and Lists	101
Printing the Reports and Lists	101
TX RESULT REPORT	101
RX RESULT REPORT	102
ACTIVITY REPORT	102
MEMORY DATA LIST	102
MEMORY IMAGE PRINT	103
FAVORITE LIST	103
SPEED DIAL LIST	103
GROUP DIAL LIST	103
Ch.8 Troubleshooting	104
Problems When Sending Faxes	105
Problems When Receiving Faxes	106
Other Problems	107
Error Messages on the Message Window	108
Ch.9 Appendix	110
Technical Specifications	111
Entering Text	113
Key Operation	113
Entering Fax Numbers	113
Entering Names	114
Entering Email Addresses	114
Changing Input Mode	115
Inputting Example	115
Correcting Text And Input Precautions	116