Kyocera TASKalfa 4012i 3212i/4012i Operation Guide - Page 521

Troubleshooting > Troubleshooting Error Code 1104 Message Failed to send the e-mail. Failed to send i-FAX. 1105 Failed to send via SMB. Failed to send the e-mail. Failed to send via FTP. 1106 1131 Failed to send i-FAX. Failed to send the e-mail. Failed to send i-FAX. Failed to send via FTP. 1132 Failed to send the e-mail. Failed to send via FTP. Corrective Actions Check the e-mail address. NOTE If the address is rejected by the domain, you cannot send the email. Check the i-FAX address. NOTE If the address is rejected by the domain, you cannot send the email. Check the following settings. [System Menu/Counter] key > [System/ Network] > [Network] > [TCP/IP Settings] > [Protocol Detail] > [SMB Client (Transmission)] Select [On] of the SMTP settings on the Command Center RX. Check the following settings. [System Menu/Counter] key > [System/ Network] > [Network] > [TCP/IP Settings] > [Protocol Detail] > [FTP Client (Transmission)] Select [On] of the i-FAX settings on the Command Center RX. Check the sender address of SMTP on the Command Center RX. Enable the SSL. [System Menu/Counter] key > [System/ Network] > [Network] > [Secure Protocol] > [SSL] Check the following of the SMTP server. • Is SMTP over SSL available? • Is the encryption available? Check the following of the FTP server. • Is FTPS available? • Is the encryption available? Reference Page page 5-22 Refer to FAX Operation Guide page 8-47 page 2-64 page 8-47 page 2-64 page 2-64 page 8-57 Refer to the Command Center RX User Guide. - 10-38