Lenovo ThinkCentre A70z Hardware Maintenance Manual for ThinkCentre A70z - Page 39

Diagnostics, Lenovo ThinkVantage Toolbox, Lenovo System Toolbox - review

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Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can also report operating-system-controlled settings that interfere with the correct operation of your system. You can use the preinstalled diagnostic program to diagnose computer problems, if your computer is running in the Windows® operating system. Notes: 1. Depending on the date when your computer was manufactured, your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic purposes. For more information about the Lenovo ThinkVantage Toolbox program, see "Lenovo ThinkVantage Toolbox" on page 33. For more information about the Lenovo Solution Center program, see "Lenovo Solution Center" on page 34. 2. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See "PC-Doctor for DOS" on page 34 for detailed information. 3. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative. Lenovo ThinkVantage Toolbox Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with Windows 7 from Lenovo. The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information. To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start ® All Programs ® Lenovo ThinkVantage Tools ® System Health and Diagnostics ® Diagnostics. Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system. Lenovo System Toolbox Note: The Lenovo System Toolbox program is only available on computers preinstalled with Windows XP from Lenovo. The Lenovo System Toolbox program is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox program, click Start ® All Programs ® Lenovo Services ® Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system. The Lenovo System Toolbox program also has problem determination aids that determine software and usage problems. © Copyright Lenovo 2009, 2012 33

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Chapter 5.
Diagnostics
Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can
also report operating-system-controlled settings that interfere with the correct operation of your system.
You can use the preinstalled diagnostic program to diagnose computer problems, if your computer is
running in the Windows
®
operating system.
Notes:
1. Depending on the date when your computer was manufactured, your computer is preinstalled with
either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic
purposes. For more information about the Lenovo ThinkVantage Toolbox program, see “Lenovo
ThinkVantage Toolbox” on page 33. For more information about the Lenovo Solution Center program,
see “Lenovo Solution Center” on page 34.
2. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support.
See “PC-Doctor for DOS” on page 34 for detailed information.
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print
the log files created by the programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note:
The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with Windows
7 from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system
drivers, and review system information.
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click
Start
All
Programs
Lenovo ThinkVantage Tools
System Health and Diagnostics
Diagnostics
. Follow the
instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system.
Lenovo System Toolbox
Note:
The Lenovo System Toolbox program is only available on computers preinstalled with Windows
XP from Lenovo.
The Lenovo System Toolbox program is a diagnostic program that works through the Windows operating
system and enables you to view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
To run the Lenovo System Toolbox program, click
Start
All Programs
Lenovo Services
Lenovo
System Toolbox
. Follow the instructions on the screen. For additional information about running the
diagnostic program, refer to the Lenovo System Toolbox help system.
The Lenovo System Toolbox program also has problem determination aids that determine software and
usage problems.
© Copyright Lenovo 2009, 2012
33